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    Patient Account Representative - Dallas, United States - Exceptional Health Care

    Exceptional Health Care
    Exceptional Health Care Dallas, United States

    3 weeks ago

    Default job background
    Description
    As a Patient Account Representative, you'll be a guiding force behind efficient patient billing and account management.

    Your responsibilities will span the entire account lifecycle - from processing claims and collecting payments to resolving issues and addressing patient inquiries with empathy and clarity.

    Day-to-day, you'll leverage your expertise to:
    • Process and manage patient claims accurately and efficiently
    • Collect payments, negotiate overdue balances, and assist with repayment structures
    • Generate bills and explain insurance benefits to patients
    • Resolve account
    • related issues promptly with patients and insurance companies To thrive in this role, you'll need:
    • A High School Diploma or GED and relevant experience in medical billing, collections and customer service.
    • Computer proficiency with EMRs and Microsoft Office Suite
    • Excel, Word, Outlook
    • Strong understanding of insurance reimbursement procedures and revenue cycle process
    • Good analytical skills and a firm grasp of calculations and medical terminology
    • Exceptional verbal and written communication abilities
    • Ability to work well independently with limited supervision
    • Time management and organization to juggle multiple accounts
    • The physical ability to work extended hours in front of a computer
    • Willingness to work claims, appeals and denials to positive outcomes accounts per day)
    • Communicate to leadership management areas of concern or areas of improvement
    • Update patient demographic information and initiate account adjustmentsMore than just a financial coordinator, you'll be a trusted advisor, guiding patients through the often
    • complex realm of healthcare finances. Join our team and make a tangible difference in patients' lives.

    Why work for Us? We are on the cutting edge of the micro hospital trend in health care, a combination of ER, diagnostic and inpatient services that brings large health care services to the communities it serves.

    We are a smaller and more agile organization. You aren't just a number. We value our employees and treat them accordingly.
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