- About Jon-Don:
- Meet and exceed sales quotas
- Recommend new product offerings
- Provide product and technical advice
- Learn new products and industry trends
- Assist with product, parts, order placement and/or initiate repair process
- Ensure customer satisfaction and productive phone time
- Address concerns or questions a customer may have in the showroom
- Develop professional customer relationships (in person and over the phone)
- Strong computer, communication(written and oral) and organizational skills
- Energetic and career-minded
- Greet customers and assist them with inquiries regarding product or repair
- Ensure that customers receive prompt, courteous and effective service
- Prioritize required service and be prepared to provide options upon request
- Build strong relationship with the customers
- High School or equivalent
- Previous experience preferred, but not required
- Self-motivated
- High sense of urgency
- Takes initiative
- Able to work as a team.
- Able to communicate with peers and leadership
- Problem-solving/troubleshooting ability
- Ability to perform multiple task and switch between priorities.
- Dependable, responsible and willing to accept accountability
- Comfortable working with tablets and PCs
- Physical activity includes:
- Standing for long periods of time
- Regular walking
- Reaching
- Stooping
- Bending
- Kneeling
- Crouching
- Climbing stairs and ladders
- Working on elevated platforms
- Use of hands for lifting and pulling
- Regularly lifts or moves up to 25 #s
- Frequently lifts or moves up to 50 #s
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Account Manager - Salem, United States - Jon-Don
Description
:Job Summary:
Jon-Dons strong reputation for quality customer service has been the foundation of our success since 1978. As an Account Manager, it is you who will be responsible for continuing to impress our customers.
As the customer's primary point of contact, you will have the opportunity to take ownership of customer and service issues and collectively work with our team to make our customers do business with Jon-Don for years to come.
*POSITION DESCRIPTION:
Jon-Don partners with contractors, facilities managers, and business owners to provide them with a variety of products they need to tackle their toughest jobswhether its removing that one impossible carpet stain or resurfacing a massive warehouse floor.
Since 1978, weve been providing not just the products and equipment they need, but the real-world knowledge, rolled-up sleeves approach, and rock-solid reliability they cant find with other suppliers.
Today, with 16 branches strategically located throughout the United States, were serving industries ranging from carpet cleaning to janitorial, restoration and concrete polishing/ surface prep.
*_Jon-Don_*_: _*_Lets Tackle Your Toughest Jobs_*RESPONSIBILITIES:
Requirements:
Education and Experience:
ATTITUDES:
Medical, Dental, and Vision insurance coverage
Free life insurance for all full-time employees
Flexible spending accounts
401k Program:
Jon-Don matches 50% of employee contributions up to 4%
Sign-on Bonus
Paid Holiday and Flex Floater Days
PTO:
3 weeks within the first year
Sick and Safe time off:
As State Law Requires
Employee Referral Program
Employee Discounts
Wellness Perks
Work environment and physical demands:
is committed to providing equal employment opportunities that extend to all aspects of employment, including job assignment, compensation, discipline, and access to benefits and training.
_Job Type:
Full-time
