- Manage implementation of project releases, interfacing with cross-functional teams, Creative, Merchandising, WS Information Systems and vendor Design and Tech teams to ensure on time and on budget completion of project releases.
- Manage day-to-day relationships with vendors, partners, and internal department teams.
- Develop site strategic and tactical plans to improve site and internal testing of functionality and user acceptance.
- Author's functional specifications documents and customer call center site overview for each release.
- Acts as site operations manager and fills in for Williams- site manager when necessary.
- Coordinate and administer ongoing testing for each project release and major site launches.
- Works on special assignments as needs.
- BA in Arts or Science fields.
- One to two years experience in project management role and/or eCommerce experience.
- Knowledge of website development processes and project management as a discipline.
- Internet, Catalog or Retail buying/Merchandising experience a plus.
- Strong interpersonal skills/team player and demonstrated ability to work with various teams
- Proven business skills and demonstrated ability to understand technology, including database structures and site architectures.
- Excellent communication skills verbal and written.
- Evening and weekend hours required
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Associate Site Manager - San Francisco, United States - Williams-Sonoma
Description
Job DescriptionAssociate Manager, Ecommerce Site Operations - Williams Sonoma
About the Team
The Williams Sonoma eCommerce team is a fun, energetic, diverse team working in a fast-paced environment to bring our unique brand to life online. We drive for results and seek to exceed expectations. We are aggressive about our business and expect executional excellence. We work in a supportive and collaborative environment where innovative ideas are not only accepted but expected. We are both analytical and creative. Our mission is to deliver an exceptional digital experience to customers.
About the Role
Leads the successful implementation of web site releases for both Williams- Works with the site manager, internal and external teams to ensure that all project releases are completed on time and meets the highest WS quality standards. Responsible for site operations: planning and implementation; deliverables and change management. Works with site manager on special projects related to: operational improvements, site partnerships and comprehensive testing strategy.
This is a hybrid role - 4 days/week onsite in our San Francisco office is required.
You're excited about this opportunity because you will...
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About Us
Our Company
Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the kitchen and home in the United States. Our family of brands are Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn teen, pottery barn kids, Rejuvenation, Mark & Graham, west elm, or Outward. These brands are among the best known and most respected in the industry. We offer beautifully-designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room and even outdoor spaces. We've seen some big changes since our first brick-and-mortar store opened more than half of a century ago. What hasn't changed is our passion for high-quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate. Today, we're a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - and we're always looking for new energy and ideas.
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