Jobs
>
Bakersfield

    Guest Services Representative - Bakersfield, United States - ASM Global

    Default job background
    Description

    Guest Services StaffPosition Desciption:

    The Rabobank Arena, Theater and Convention Center Guest Services Representative is the initial interaction our guests have at our facilities, and as such must provide excellent customer service and exceed our guests' expectations.

    The Guest Services Representative's duties include greeting guests, ticket scanning, elevator and escalator operations, directing guests to their seats and arena amenities such as restrooms, concessions, first aid and other event related areas.

    The Guest Services Representative is responsible for their assigned position and is expected to take ownership of making sure guests follow arena policies and guest code of conduct while addressing situations in a friendly and helpful manner.


    Essential Functions:
    Check guest's tickets to ensure guest are in correct seating location. Directs guests to their seating location. Address guests that are not sitting in the area their ticket is good for. Responsible for keeping aisles, stairs and concourse clear of safety hazards. Provide the correct answer to guest questions or find out the answer. Resolves guest complaints and escalates to a supervisor as needed. Ensure guests are following arena guest code of conduct Other duties as assigned.


    Required Qualifications:
    Customer service experience.
    Must be able to stand for extended periods of time.
    Excellent communication skills.
    Able to work outdoors if needed.
    Must be proactive in providing assistance.
    Must be able to work in a team environment and interact with multiple departments.
    Must be able to work flexible hours including nights, weekends and holidays.

    ASM reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship.

    ASM may require an employee to perform duties outside his/her normal description.

    ASM GLOBAL is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply.

    VEVRAA Federal Contractor.


    Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people.

    Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful.

    They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.



  • Strata Federal Credit Union Bakersfield, United States

    **SUMMARY**: Under general supervision and direction provides counsel to new and existing members in regards to the various credit union services and investment opportunities. Opens new memberships and cross-sells additional products and services to new and existing members. · ** ...


  • Suburban Propane Bakersfield, United States Full time

    **Overview** We are currently looking for a Customer Service Representative to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. As a Customer Service Representative, you will serve as a main point of contact fo ...


  • Knit Rite/Thuasne USA Bakersfield, United States

    **Job Title**: Patient Services Representative · **Department**: Sales - ReLyCo · **Reports To**: Regional Sales Manager · **Position Type**: Full-Time · **Status**: Non-Exempt · **Location**: Remote · **Company/Position Overview**: · Thuasne is a mid-cap medical device company, ...


  • Motion Industries (MOT) Bakersfield, United States

    **SUMMARY**: · Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls. · **JOB DUTIES**: · - Responds to basic customer inquires regarding products, provides quotes, and handles or ...


  • Universal Healthcare MSO LLC Bakersfield, United States

    : · The Customer Service Representative is tasked with handling incoming calls from various stakeholders, including health plan members, employers, providers, and health plans, regarding inquiries related to benefits, authorizations, claim resolution, and eligibility. They are re ...


  • RadNet Bakersfield, United States

    Overview: · Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are_ Radiology Forward_. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the ...


  • American Dynamic Systems Bakersfield, United States

    American Dynamic Systems has a great opportunity for students looking for excellent profit potential while developing resume-building skills. In this role you will enhance the following skills: · - Customer Relations · - Marketing and Sales · - Leadership · - Professional Communi ...


  • The Bakersfield Californian Bakersfield, United States

    THE BAKERSFIELD CALIFORNIAN is looking for a Customer Services Representative. The position is responsible for communicating with customers representing the best interests of The Bakersfield Californian. Provide quality customer service support to subscribers of The Bakersfield C ...


  • Prime Sports Nutrition Bakersfield, United States

    Customer Service Rep (CSR) · The responsibilities of the CSR include but are not limited to: · - Send abandoned checkouts · - Answer all DMs on socials · - Answer all messages on Emotive (app) · - Answer all text messages · - Answer the telephone and business cell phone · - Revis ...


  • Kern Health Systems Bakersfield, United States

    KHS reasonably expects to pay starting compensation for the position of Member Services Representative I the rate of $22.36 hourly. · Our Mission.. Kern Health Systems is dedicated to improving the health status of our members through an integrated managed health care delivery sy ...


  • NavSav Bakersfield, United States

    **Benefits**: · - Medical, Dental and Vision Insurance · - Supplemental Benefits · - Group Life Insurance · - Training · - Paid Time Off (starts accruing immediately) · - 401K + Up to 3% match · - Paid Holidays · **Responsibilities**: · - Establish and develop customer relationsh ...


  • Kern County Hospital Authority Bakersfield, United States

    **Position**: Extra Help Patient Access Services Representative I - Ambulatory Registration - Shift · - Extra-help employment has a limited term (up to 9 months). · - Health Benefits coverage may be offered. · **Definition**: · Under supervision, performs patient access, registra ...


  • Altaone Federal Credit Union Bakersfield, United States

    **Role**: · Responsible for accurately processing financial transactions and being an effective source of information for customers: in lobby, drive-thru window or by telephone. Provides friendly, professional, confidential and effective assistance to customers and company associ ...


  • FBT TRANSPORT Bakersfield, United States

    Job Overview: · **WE ARE HIRING - NO EXPERIENCE NEEDED** · We are willing to train. These skills are a plus. · **Duties**: · - Answer incoming calls from customers promptly and professionally · - Provide information about about services · - Perform data entry to update customer r ...


  • Kern Medical Bakersfield, United States

    **Kern Medical** has been a community cornerstone since its founding in 1867. Today, we are an acute care teaching center with 222 beds, offering the only advanced trauma care between Fresno and Los Angeles. Kern Medical offers a range of primary, specialty, and multi-specialty s ...


  • SilverTech Lamont, United States

    Customer Service Representative (m/f/d) in Field Sales The Ecclesia Group, with over 2,700 employees and an annual premium volume of 3 billion euros, is the largest German insurance broker for companies and institutions. In addition, the Ecclesia Group has its own companies in Eu ...


  • Circle K Stores, Inc. Bakersfield, United States

    Store : 5600 Auburn St, Bakersfield, California 93306 Availability - Shift/ Days Flexible Availability Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, Customer Service Representative, Cus ...


  • Rojas Solutions Bakersfield, United States

    The consumer comes first within the hospitality industry and that is no exception at Rojas Solutions. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community out ...


  • Circle K Stores, Inc. Bakersfield, United States

    Store : 5634 Stine Rd, Bakersfield, California 93313 Availability - Shift/ Days Flexible Availability Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, Customer Service Representative, Cust ...


  • Creative Financial Staffing Bakersfield, United States

    Customer Service Representative · About the company and opportunity: · Service organization with over 30 years in the business · Family-owned with a strong family-oriented environment · Employees feel valued and they offer autonomy in your work · Stable and reputable- They ca ...