- Host and update documentation for Change Advisory Board (CAB) meetings.
- Review, track, and moderate incoming Change Requests, including Emergency Change Requests, focusing on risk management and compliance requirements.
- Maintain documentation on production Major Incidents/System Troubles, ensuring they are recorded with full information, including impact, root cause, and resolution in a timely manner.
- Support internal IT issues and requests, as well as Key Performance Indicator (KPI) and Key Risk Indicator (KRI) process and reporting for Change Management and Incident and Problem Management.
- Demonstrate excellent attention to detail and strong written and verbal communication skills to effectively engage with different stakeholders.
- Possess effective presentation skills and the ability to prioritize, manage, and follow through on multiple tasks.
- Work independently and collaboratively in a team environment, with proficiency in Microsoft Office tools, particularly Excel.
- Have excellent IT knowledge in the financial industry and IT governance, with preferred knowledge of ITIL best practices and experience with ServiceNow.
-
ITSM Process Excellence Consultant
1 week ago
Brains Workgroup New York, United StatesOur client, a major bank in New York City, is looking for ITSM Process Excellence Consultant · Consulting position, initial term is 5 months with possible extensions and option hire. · Rate: $55-60/h on W2, C2C is also an option. · Mostly remote job, may be 1 day every other week ...
-
ITSM Process Excellence Consultant
3 weeks ago
SoHo Dragon New York, United StatesJob Description · Job DescriptionSalary: · SoHo Dragon represents an investment bank with offices in New York, NY that needs to hire an ITSM Process Excellence Consultant. · Primary area of focus is supporting IT Change management activities and hosting ITIL-based Change Managem ...
-
ITSM Process Excellence Consultant
2 weeks ago
Phaxis New York, United StatesPay Rate: $60.40 · In this role you will be responsible for supporting Americas IT business-as-usual (BAU) and project support activities, as they relate to associated duties and responsibilities outlined below. Primary areas of focus are in supporting IT Change management activi ...
-
ITSM Process Excellence Consultant
3 weeks ago
Seven Seven Software New York, United StatesIn this role you will be responsible for supporting Americas IT business-as-usual (BAU) and project support activities, as they relate to associated duties and responsibilities outlined below. Primary area of focus is supporting IT Change management activities and hosting ITIL-ba ...
-
Itsm Process Excellence Consultant
1 week ago
SANS Consulting Services, Inc. New York, United States**This is not administration role it is more on executing the process.** · **The primary focus is in supporting Change management activities, Process Improvement/Implementation** · **Dashboard creation and reporting** · Manager Looking for title on Resume. · - **IT Service Manage ...
-
ITSM Process Excellence Consultant
4 weeks ago
Michael Page New York, United States TEMPORARYAbout Our Client A Wealth Management Firm known for its extensive range of financial products and services, including asset management, risk management, and advisory services. · Job Description Host and update documentation for Change Advisory Board (CAB) meetings. · Review, tra ...
-
Quality Engineer Electrical Engineering
2 weeks ago
Stellar Enterprises Hudson, United StatesIn our development department, you can expect excellent prospects in a technologically exciting growth industry. Use your ideas with state-of-the-art machines and methods and continuously develop your skills. · Your tasks: · Formulation of quality requirements for electronic pr ...
-
Nurse Administrator, Hospital Operations
2 weeks ago
NYU Langone Health New York, United StatesNYU Langone Health is a world-class, patient-centered, integrated academic medical center, known for its excellence in clinical care, research, and education. It comprises more than 200 locations throughout the New York area, including five inpatient locations, a children's hosp ...
-
US Analyst
2 weeks ago
Elixirr New York, United StatesAre you a superstar 2024 graduate? · Who we are: · If you're looking for an opportunity with a firm that's going places, you've just found it. We've created a different type of consultancy – the firm that we want. We're growing fast and we're evolving. So fast in fact, we've just ...
-
Tower Legal Solutions New York, United StatesThis is an excellent full-time temporary hybrid opportunity (possibility of going permanent) with a global consulting company in their New York offices. This position would work with the settlement administration teams. · Our client, a legal and business services firm is seeking ...
-
Manhattan Active WMS
2 weeks ago
Cognizant New York, United States Full timeCOGNIZANT CONSULTING · Cognizant Consulting is the global consulting organization of Cognizant, delivering strategic and domain consulting through industry and technology expertise. With over 6,000 consultants worldwide, Cognizant offers high-value consulting services that impro ...
-
Manhattan Active WMS
1 week ago
Cognizant New York, United StatesCOGNIZANT CONSULTING · Cognizant Consulting is the global consulting organization of Cognizant, delivering strategic and domain consulting through industry and technology expertise. With over 6,000 consultants worldwide, Cognizant offers high-value consulting services that improv ...
-
Strategy Consultant
2 weeks ago
PMP Strategy New York, United StatesPMP Strategy is a leading strategy consulting boutique with its origins in Paris, France. For over 20 years, we have been renowned for our strong international network, with more than 150 seasoned professionals assisting clients in over 25 countries. Our commitment to delivering ...
-
Manhattan Active WMS
5 days ago
Cognizant New York, United StatesCOGNIZANT CONSULTING · Cognizant Consulting is the global consulting organization of Cognizant, delivering strategic and domain consulting through industry and technology expertise. With over 6,000 consultants worldwide, Cognizant offers high-value consulting services that impro ...
-
Cultivation Consultant
6 days ago
H2 Talent New York, United StatesWe're seeking passionate and experienced Cannabis Cultivation Consultants to collaborate with multiple clients across the US. This is an exciting opportunity to contribute your expertise to various cultivation projects and help shape the success of our industry in the rapidly evo ...
-
Project Scheduler
1 day ago
MIGSO-PCUBED New York, United StatesAre you ready to become an expert in Project Management? This is the role for you · MIGSO-PCUBED is looking for a passionate and communicative Project Scheduler Consultant to join our team and support our engagements in Holtsville, New York. This position is hybrid and will requi ...
-
Associate - Management Consulting
3 weeks ago
Analytic Recruiting Inc. New York, United StatesA leading private equity firm launched by senior leaders from a big 4 consulting firm with a proven record of successfully transforming industrial technology companies is seeking an Associate - Management Consulting. This person will engage cross-functionally with exposure to the ...
-
Leadenhall Search & Selection New York, United StatesLeadenhall Search & Selection are currently recruiting for a Senior Manager/Director with a focus on the alternative asset management space in a fast growing financial services consultancy. This position can be based anywhere out of the United States, however they have offices in ...
-
360 Recruitment Consultant
1 week ago
InterEx Group New York, United StatesInterEx Group are calling all Recruitment Consultants with proven, successful billings and proven experience within Business Development · Recruitment Consultant · New York - Brand new office location · Negotiable salary + Commission · Do you have 12-18 months 360 recruitment ex ...
-
Senior Talent Manager
3 weeks ago
Oliver Wyman New York, United StatesOliver Wyman is a global leader in management consulting. With offices in more than 70 cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. The firm has more ...
ITSM Process Excellence Consultant - New York, NY, United States - Michael Page
Description
In this role, you will support Americas IT business-as-usual activities and projects, focusing on IT Change Management, Incident Management, and Problem Management reporting. You will also host ITIL-based Change Advisory Board (CAB) meetings, analyze/report production system issues and key risk indicators, and assist in coordinating Major Incident Management and Problem Management RCA reviews.
Client Details
A Wealth Management Firm known for its extensive range of financial products and services, including asset management, risk management, and advisory services.
Description
ALL INTERVIEWS WILL BE CONDUCTED IN-PERSON, ONSITE. CANDIDATES MUST BE LOCAL TO NYC
Profile
Job Offer
This position offers great pay and benefits
Apply today using the link and your resume will be reviewed within 24 hours
MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.