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    Customer Service Representative - Syracuse, United States - CPS Recruitment

    CPS Recruitment
    CPS Recruitment Syracuse, United States

    3 weeks ago

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    Description

    Job Description

    Job Description

    CUSTOMER SERVICE REPRESENTATIVE

    HOURS: In-office, or potential hybrid schedule

    Business hours are 8:00am - 5:00pm Monday-Friday

    PAY RATE: $18.50/hr

    CPS Recruitment is partnering with a prestigious safety and training company in Syracuse, NY to find a Customer Service Representative to become a vital part of their team

    This is a great temp-to-hire opportunity to work with a company that has been in business for over 100 years This organization is looking for candidates with top notch skills and a strong work ethic. Bi-lingual candidates are a huge plus

    Start a rewarding career that offers opportunities for growth and advancement, a fun company culture, and comprehensive benefits package once hired on Apply today

    Duties & responsibilities include, but are not limited to, the following:

    • Answer a high volume of telephone calls with superior customer service
    • Enter registration information into database
    • Follow call script protocol when registering students into classes
    • Make outbound calls as needed to customers regarding class cancellations, schedule audit, problems with enrollment, etc.
    • Handle customer concerns and resolve customer issues
    • Open and process returned mail
    • Other duties as assigned

    Minimum Qualifications:

    • High School Diploma or GED
    • Valid driver's license & clean DMV Record
    • Excellent phone/communication skills
    • Experience in a call center environment, desired
    • Strong computer skills, Proficient in MS Office
    • Ability to multi-task and be able to work in a fast-paced environment

    Applicants must follow the CPS employment guidelines and be willing to comply with our drug screening policy and other pre-employment requirements.

    How to Apply:
    For consideration please submit a resume to the following:
    Email:

    CPS Recruitment is an Equal Opportunity Employer

    #adm123
    #ADM24z

    Company DescriptionHeadquartered in Liverpool, NY, CPS Recruitment partners with top companies Nationally and Globally to provide temporary, contract, and direct hire staffing, executive recruiting and payroll processing services. As a Woman-owned Small Business, we have an earned reputation for the most innovative recruiting solutions. Whether you are looking for a career or looking to hire, the recruiters at CPS Recruitment are here to help

    Company Description

    Headquartered in Liverpool, NY, CPS Recruitment partners with top companies Nationally and Globally to provide temporary, contract, and direct hire staffing, executive recruiting and payroll processing services. As a Woman-owned Small Business, we have an earned reputation for the most innovative recruiting solutions. Whether you are looking for a career or looking to hire, the recruiters at CPS Recruitment are here to help
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