- Lead and manage a team of technicians, administrative staff, and other personnel. This includes hiring, training, scheduling, and performance management.
- Coordinate and prioritize workflow to ensure that service requests are handled promptly and efficiently. This may involve dispatching technicians, scheduling appointments, and allocating resources effectively.
- Oversee the quality of work performed by technicians and ensure that services meet company standards and customer expectations. Implement quality control measures and conduct inspections to maintain high levels of service quality.
- Prioritize customer satisfaction by handling escalated customer complaints, resolving issues, and implementing strategies to enhance customer experience and retention.
- Ensure all operations comply with relevant safety regulations and industry standards by implementing safety protocols, providing training to staff, and conducting regular safety inspections.
- Coordinate with cross-functional teams to allocate resources effectively, including personnel, equipment, and materials. Ensure team members understand their roles and responsibilities.
- Manage budgeting and cost control within their department, monitoring expenses and optimizing operational efficiency to maximize profitability.
- Continuously evaluate operational processes and identify opportunities for improvement.
- Analyze key performance metrics to assess operational effectiveness and identify areas for improvement.
- Minimum of 5 years of management experience. Home services experience is a plus.
- Strong leadership skills with proven experience in managing teams.
- Lean Six Sigma experience is a must.
- In-depth knowledge of Home Services systems, components, and related technologies, as well as industry regulations and safety standards is a plus.
- Proficient in using HVAC software, tools, and equipment for diagnostics, repairs, and maintenance is a plus.
- Excellent communication, exceptional attention to detail, and interpersonal skills, with the ability to effectively communicate with customers, team members, and other stakeholders.
- Ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines.
- Strong problem-solving and decision-making skills, with the ability to think critically and analyze situations.
- Competitive salary
- Flexible vacation policy
- Full medical, dental, and vision packages, 401(k)
- Opportunity to work for a high growth company backed by institutional investors.
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Operations Project Manager
1 week ago
Legacy Service Partners Gibsonia, United StatesAbout the Role: · LSP is seeking an Operations Project Manager to join one of our growing teams in Gibsonia, PA for McVay Plumbing, Heating & Cooling · At McVay Plumbing, Heating & Cooling we hire the best of the best Each and every McVay team member is committed to providing o ...
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HVAC Operations Manager
1 week ago
Legacy Service Partners Gibsonia, United Statesbout the Role: LSP is seeking a HVAC Service Manager to join one of our growing teams in Gibsonia, PA for McVay Plumbing, Heating & Cooling · At McVay Plumbing, Heating & Cooling we hire the best of the best Each and every McVay team member is committed to providing our customers ...
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Business Operations Manager
1 week ago
Legacy Service Partners Gibsonia, United StatesAbout the Role: LSP is seeking an Operations Project Manager to join one of our growing teams in Gibsonia, PA for McVay Plumbing, Heating & Cooling At McVay Plumbing, Heating & Cooling we hire the best of the best Each and every McVay team member is committed to providing our cus ...
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Business Operations Manager
1 week ago
McVay Gibsonia, United StatesAbout the Role: LSP is seeking an Operations Project Manager to join one of our growing teams in Gibsonia, PA for McVay Plumbing, Heating & Cooling At McVay Plumbing, Heating & Cooling we hire the best of the best Each and every McVay team member is committed to providing our cus ...
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Operations Project Manager
2 weeks ago
Legacy Service Partners Gibsonia, United StatesAbout the Role: · LSP is seeking an Operations Project Manager to join one of our growing teams in Gibsonia, PA for McVay Plumbing, Heating & Cooling · At McVay Plumbing, Heating & Cooling we hire the best of the best Each and every McVay team member is committed to providing our ...
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Operations Project Manager
2 weeks ago
Legacy Service Partners Gibsonia, United StatesAbout the Role: LSP is seeking an Operations Project Manager to join one of our growing teams in Gibsonia, PA for McVay Plumbing, Heating & Cooling At McVay Plumbing, Heating & Cooling we hire the best of the best Each and every McVay team member is committed to providing our cus ...
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Business Operations Manager
1 week ago
McVay Gibsonia, United StatesAbout the Role: LSP is seeking an Operations Project Manager to join one of our growing teams in Gibsonia, PA for McVay Plumbing, Heating & Cooling At McVay Plumbing, Heating & Cooling we hire the best of the best Each and every McVay team member is committed to providing our cu ...
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Business Operations Manager
2 weeks ago
McVay Gibsonia, PA, United StatesAbout the Role: LSP is seeking an Operations Project Manager to join one of our growing teams in Gibsonia, PA for McVay Plumbing, Heating & Cooling At McVay Plumbing, Heating & Cooling we hire the best of the best Each and every McVay team member is committed to providing our cu ...
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Remote Operations Project Manager
2 weeks ago
Legacy Service Partners Gibsonia, PA, United StatesAbout the Role: LSP is seeking an Operations Project Manager to join one of our growing teams in Gibsonia, PA for McVay Plumbing, Heating & Cooling · We are incredibly proud of our team members and want you to know that it is our goal to provide 5-star service to every customer, ...
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Remote Operations Project Manager
2 weeks ago
Legacy Service Partners Gibsonia, PA, United StatesLSP is seeking an Operations Project Manager to join one of our growing teams in Gibsonia, PA for McVay Plumbing, Heating & Cooling · We are incredibly proud of our team members and want you to know that it is our goal to provide 5-star service to every customer, every day. · A ...
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Business Operations Manager
1 week ago
McVay Gibsonia, United StatesAbout the Role: LSP is seeking an Operations Project Manager to join one of our growing teams in Gibsonia, PA for McVay Plumbing, Heating & Cooling At McVay Plumbing, Heating & Cooling we hire the best of the best Each and every McVay team member is committed to providing our cus ...
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Bakery Supervisor
3 days ago
Giant Eagle Gibsonia, United StatesJob Summary · "Our Bakery Team Leader manages the entire bakery team and keeps it running like a well-oiled machine. You'll be the one who Team Members and guests look to for guidance to design the best birthday cake and arrange the yummiest platters for their parties Leaders are ...
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Food Service Director
6 days ago
The Nutrition Group Gibsonia, United StatesDaylight Hours- Monday-Friday- No evenings- No Weekends- Holidays Off- PTO- 401 K · $1000 Hiring Bonus · Who is The Nutrition Group? · We are a full service food and facilities management company founded in 1975. The Nutrition Group's family of support services includes K-12 Meal ...
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Food Service Worker
6 days ago
The Nutrition Group Gibsonia, United StatesDaylight Hours- Monday-Friday- No evenings- No Weekends- Holidays Off- PTO- 401 K · $1000 Signing Bonus · Salary - $15.00 hour · Who is The Nutrition Group? · We are a full service food and facilities management company founded in 1975. The Nutrition Group's family of support ser ...
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Pharmacist
6 days ago
Ayr Wellness Gibsonia, United States· Position at Ayr Wellness · Company Description · AYR Wellness is a publicly traded, multi-state cannabis company with more than 85 dispensaries. We are one of the largest scale producers of high-quality cannabis in the U.S., and our purpose is to be a force for good. People a ...
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Pharmacist
6 days ago
AYR Wellness Gibsonia, United StatesCompany Description · AYR Wellness is a publicly traded, multi-state cannabis company with more than 85 dispensaries. We are one of the largest scale producers of high-quality cannabis in the U.S., and our purpose is to be a force for good. People are at the heart of everything w ...
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Teller
3 days ago
PNC Financial Services Group Gibsonia, United StatesPosition Overview · At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our em ...
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housekeeping & operations (janitorial)
1 week ago
Kohl's Corp. Gibsonia, PA, United StatesKohl's is immediately hiring Housekeeping & Operations associates to join our team Full-Time or Part-Time opportunities are available. Starting Pay Range $ $17.10 Required Open Availability In this role, you are responsible for operational excellence and cleaning all areas of the ...
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Branch Manager
1 week ago
RoadSafe Traffic Gibsonia, United StatesReference #: Title Branch Manager - Gibsonia, PA · Description · Position Summary: As a Branch Manager, this position is primarily responsible for managing the day-to-day operations of the crews and equipment at the branch including on site employee training necessary to suppor ...
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Shift Manager
1 day ago
Arby's Restaurant Gibsonia, United StatesArby's Restaurant William Flynn Hwy [Restaurant Shift Supervisor] As a Shift Manager at Arby's, you'll: Lead and inspire your team; Maintain adequate staffing levels; Interview, hire and develop team members; Ensure the restaurant remains clean and provide a safe environment; Ass ...
Business Operations Manager - Gibsonia, United States - McVay
2 weeks ago
Description
About the Role: LSP is seeking an Operations Project Manager to join one of our growing teams in Gibsonia, PA for McVay Plumbing, Heating & Cooling At McVay Plumbing, Heating & Cooling we hire the best of the best Each and every McVay team member is committed to providing our customers with the highest level of expert service in a friendly and professional manner. We are incredibly proud of our team members and want you to know that it is our goal to provide 5-star service to every customer, every day. As an Operations Project Manager in Home Services, you will be responsible for overseeing and coordinating various aspects of operations within home services, which could include plumbing, HVAC, and electrical services. This role typically involves managing day-to-day operations to ensure efficiency, productivity, and customer satisfaction.Responsibilities:
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Business Operations Manager professionals in Gibsonia
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Mark Ciufo
Safety Professional
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Robert Cyphers
Leader in Customer Service
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Dan Cork
Business Resiliency,Facilities,Physical Security
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Ashley Garrett
District Manager
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Levi Puterbaugh
Ops/Safety Manager
