- Lead and manage a team of HVAC technicians, providing guidance, mentoring, and performance evaluations.
- Coordinate and oversee all aspects of HVAC service operations, including scheduling, dispatching, and tracking of work orders to ensure timely completion.
- Monitor and manage the budget for the HVAC service department, including labor, materials, and equipment costs, to ensure financial targets are met.
- Provide technical support and expertise to HVAC technicians as needed, including troubleshooting, diagnostics, and repairs.
- Establish and maintain relationships with customers to ensure their HVAC service needs are met and that their satisfaction is maintained.
- Collaborate with other departments, such as sales and procurement, to ensure seamless operations and efficient customer service.
- Stay updated with industry trends and developments, including changes in HVAC technology, regulations, and safety standards, and provide recommendations for improvement.
- Implement and enforce safety protocols and procedures to ensure a safe working environment for all team members.
- Provide regular reports and updates to senior management on the performance of the HVAC service department, including key metrics, challenges, and opportunities for improvement.
- Minimum of 5 years of experience in HVAC service, including hands-on experience in installation, maintenance, and repair of HVAC systems.
- Strong leadership skills with proven experience in managing a team of HVAC technicians.
- In-depth knowledge of HVAC systems, components, and related technologies, as well as industry regulations and safety standards.
- Excellent communication and interpersonal skills, with the ability to effectively communicate with customers, team members, and other stakeholders.
- Ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines.
- Strong problem-solving and decision-making skills, with the ability to think critically and analyze situations.
- Proficient in using HVAC software, tools, and equipment for diagnostics, repairs, and maintenance.
- Valid HVAC certification and/or licenses as required by local regulations.
- Bachelor's degree in HVAC or related field (preferred).
- Competitive salary
- Flexible vacation policy
- Full medical, dental, and vision packages, 401(k)
- Opportunity to work for a high growth company backed by institutional investors.
- Access to our ongoing leadership training and development programs
- Wellness, Work from home and Learning Stipends available.
HVAC Operations Manager - Gibsonia, United States - Legacy Service Partners
Description
bout the Role: LSP is seeking a HVAC Service Manager to join one of our growing teams in Gibsonia, PA for McVay Plumbing, Heating & Cooling
At McVay Plumbing, Heating & Cooling we hire the best of the best Each and every McVay team member is committed to providing our customers with the highest lever of expert service in a friendly and professional manner. We are incredibly proud of our team members and want you to know that it's our goal to provide 5-star service to every customer, every day.
As an HVAC Service Manager, you will be responsible for overseeing and managing a team of skilled technicians to provide exceptional HVAC services to our customers. You will play a pivotal role in ensuring that all HVAC systems are installed, maintained, and repaired efficiently and effectively. You will also be responsible for managing budgets, coordinating schedules, and maintaining customer relationships. If you are a skilled HVAC professional with excellent leadership and organizational skills, and a commitment to providing outstanding customer service, this is the perfect opportunity for you.
Responsibilities:
Qualifications:
Why You'll Want to Work Here:
About Us: Legacy Service Partners (LSP) is a leading platform of residential HVAC, plumbing, and electrical service providers across the United States. Since our inception in 2021, LSP has partnered with 25+ leading local brands and we are rapidly expanding our footprint. LSP exists to serve our partners – our role is to create unmatched growth opportunities for our partner brands so they can better serve their employees, their customers, and their communities. We do this by providing a wide range of world-class resources to support and enhance our local management teams. We are guided by our core values of courage, partnership, and relentlessness, and we aspire to build the highest quality network of home service companies in the United States.
McVay Plumbing, Heating & Cooling and Legacy Service Partners are equal opportunity employers, considering all applicants for employment regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, sexual orientation, genetic information, or any other characteristic protected by state of federal law.