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Aventura

    Front Desk Receptionist - Aventura, United States - Atlantic III At The Point Condomini

    Atlantic III At The Point Condomini
    Atlantic III At The Point Condomini Aventura, United States

    5 days ago

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    Description

    Job Description

    Job Description
    Front Desk Associate
    Job Summary
    Manages the day-to-day responsibilities associated with accommodating guests' arrivals, departures and requirements at the main desk of the establishment.
    General Accountabilities
    Greets, registers, and assigns rooms to guests.
    Issues room keys or cards.
    Answers incoming telephone calls.
    Schedules, cancels, and confirms reservations.
    Transmits and/or receives messages.
    Keeps records of occupied and vacant rooms and guests' accounts.
    Processes payments.
    Confers with staff members to assist guests as needed.
    Answers inquiries pertaining to hotel services and area attractions.
    Handles guest complaints or concerns.
    *The company reserves the right to add or change duties at any time.
    Job Qualifications

    Education:
    High school diploma or equivalent

    Experience:
    A few months to one year of related experience
    Skills
    Excellent verbal and written communication active listening service orientationCoordinationSocial perceptiveness


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