- Ensure Custom Hearing Aids are modeled accurately according to the hearing aid design.
- Inspect design to ensure correct to the customer order form.
- Ensure scanned impressions match impressions in the box.
- Successfully complete the modeling process by following modeling standard work.
- Ensure Custom Remake Hearing Aids are modeled accurately according to customer complaint
- Evaluate remake complaint form against original modeling
- Evaluate original modeling with new impression and scan on file
- Determining which will resolve the issue, previously scanned or new impression
- Complete the modeling process ensuring correctives actions solve the issues
- Enter all information into CQ (Symptom, Diagnosis and Treatment)
- Flex into other job functions when necessary and applicable.
- Preparation of impressions
- Scanning impressions
- Order registration
- Work transferring
- New product fit related returns (new shell tech rate) Cycle/Review
- Remake products fit related returns (remake shell tech rate) Cycle/Review
- Modeling productivity rate (Minutes per unit) Cycle/Review
- Internal rework Cycle/Review
- Audit results Cycle/Review
- Support Starkey Employee Corporate and/or Department Guidelines.
- Check and verify quality.
- Support corporate health and safety objectives.
- React to change productively and handle other essential duties as assigned.
- High School Diploma
- Ability to read and comprehend various instructions through CQ, deviations, and procedures
- Hearing Aid Manufacturing desired
- Knowledge manufacturing codes.
- Basic Computer knowledge required.
- Good hand-eye coordination required.
- Good manual dexterity required.
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Shell Designer - Eden Prairie, United States - Starkey Hearing Technologies
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