-
Specialist Customer Quality
3 weeks ago
Aurora Technologies Rockvale, United StatesResponsibilities · Series support for OEM, 8D complaint processing, warranty parts assessment · Handling daily customer/product issues, Q-notes, invoice verification · Integrating and monitoring APQP phases with suppliers · Conducting internal product and process audits and analy ...
-
Customer Service Specialist
3 weeks ago
Rollins Murfreesboro, United States** Customer Service Specialist** · **Job Category****:** Customer Service **Requisition Number****:** CUSTO023178 Showing 1 location **Job Details** · **Description** · **At Orkin, our purpose is to help protect the world where we live, work, and play.** · Our **Customer Serv ...
-
Customer Experience Specialist
1 day ago
Cottonwood Residential Murfreesboro, United StatesDo you love helping people feel at home? As a Customer Experience Specialist, you will help residents feel at home in our community and assist prospective residents in finding their perfect apartment home Your upbeat attitude, ability to clearly communicate, and desire to solve p ...
-
Customer Experience Specialist
5 days ago
Cottonwood Residential Murfreesboro, United StatesJob Description · Job Description · Do you love helping people feel at home? As a Customer Experience Specialist, you will help residents feel at home in our community and assist prospective residents in finding their perfect apartment home Your upbeat attitude, ability to clea ...
-
Customer Service Specialist
4 weeks ago
Brand Elevate Murfreesboro, United StatesPrinting/Promo Item and Fulfillment Customer Service Specialist needed for Fast Growing Company. · Brand Elevate is hiring and we are looking for someone who is excited to be a part of our office team. Are you ready to be a part of a growing company that brings fresh ideas to an ...
-
Customer Onboarding Specialist
1 week ago
Fullpath Rutherford, United States Full timeFullpath is a growing tech company in the automotive space with hubs across the US and Israel. Our mission is to constantly disrupt the industry by creating new, groundbreaking technologies to help dealers build stronger, more resilient businesses. Our work happens in the fast la ...
-
Customer Onboarding Specialist
1 week ago
Fullpath Rutherford, United States Full timeFullpath is a growing tech company in the automotive space with hubs across the US and Israel. Our mission is to constantly disrupt the industry by creating new, groundbreaking technologies to help dealers build stronger, more resilient businesses. Our work happens in the fast la ...
-
Customer Experience Training Specialist
3 weeks ago
McKesson Cork Murfreesboro, United StatesEffective Date: February 22, 2017 · . · **Your Consent** · *Google Analytics* · We may use Google Analytics to measure how you interact with our website in order to improve the user experience. To learn more about Google Analytics privacy practices and opt-out, click . · *Go ...
-
Retail Customer Service Specialist
1 week ago
DICK'S SPORTING GOODS INC Murfreesboro, United StatesAt DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse wo ...
-
Customer Care Retention Specialist
1 week ago
i3 Verticals Management Services, Inc. Murfreesboro, United StatesJob Description · Job DescriptionJOB TITLE: Customer Care Retention SpecialistDEPARTMENT: i3 OperationsREPORTS TO: Customer Care SupervisorJOB LOCATION: Murfreesboro, TNPosition SummaryOur Customer Care Specialist is responsible for developing customer relationships that promote ...
-
Remote Customer Services Specialist
4 days ago
American Income Life AO - Dustin Dunbar Murfreesboro, United StatesAre you looking for a work-from-home opportunity where you can grow with a company, help others, and uphold the highest standards of integrity? Are you passionate about making a positive impact on the lives of others? Look no further We're seeking dedicated individuals to join ou ...
-
Local Account Executive
1 week ago
XPO Rutherford, United States Full timeSolutions driven success. · XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to le ...
-
Packing and Shipping Specialist
2 weeks ago
PersonalRX East Rutherford, United States_**Opportunity Knocks - Shipping Specialist**_ · Our innovative and rapidly growing national pharmacy seeks a smart, driven junior associate to fill this entry level position. · Who We Are · During the first week, you will receive training on our system and our services. · **Resp ...
-
IT support computer scientist
3 weeks ago
Quantum Ventures Rutherford, United StatesWÜRTH IT: The global IT service provider for the Würth Group · With over 1,000 IT specialists in six countries, we develop and promote new business models within the Würth Group. We digitize company processes and are companions in terms of innovation. And above all: we are the be ...
-
Aurora Ventures Rutherford, United StatesCreate something fascinating: Your tasks · Commercial and logistical support for a defined end customer group with challenging support tasks · Specialized advice and handling of customer requests from domestic and foreign customers · Monitoring and processing of deadlines and ext ...
-
Eclipse Solutions Rutherford, United StatesAbout Us: · Because your commitment to future generations is important. · The right climate is crucial. As one of the leading international specialists in refrigeration and heating in the B2B sector, ENGIE Refrigeration always ensures the perfect temperature - whether in building ...
-
Visual Merchandiser
2 days ago
EVEREVE at American Dream East Rutherford, United StatesWe love fashion, but we love people more. As a Part-Time Merchandiser with us, you will brand loyalty by ensuring exceptional customer experience through a well-merchandised, visually engaging and brand appropriate store environment · Part-Time Merchandisers: · **Act as an Ambass ...
-
Customs Brokerage Specialist
3 weeks ago
INLT LLC Tennessee, United States Full timeAt Amazon, we're working to be the most Customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon Global Logistics (AGL) Cross Border team is responsible for providing Customers a one stop shop for international transportat ...
-
Retail Merchandiser
3 days ago
ActionLink East Rutherford, United States**Merchandiser - Retail Projects - Part Time (No weekends or evenings)** · ActionLink is a premier retail marketing solutions company whose mission is connecting people with the innovative technology brands they love We offer competitive starting pay and career growth opportuniti ...
-
Customer Specialist
3 weeks ago
CarMax Murfreesboro, United States Full time6138 - Murfreesboro Manson Pike, Murfreesboro, Tennessee, CarMax, the way your career should be General Summary: · Under limited supervision of the Business Office Manager, the Customer Specialist- Alternative Delivery provides exceptional customer service in a fast-paced, team- ...
Customer Specialist - Murfreesboro, United States - CarMax
Description
6138 - Murfreesboro Manson Pike, Murfreesboro, Tennessee,
CarMax, the way your career should be
**General Summary:**
Under limited supervision of the Business Office Manager, the Customer Specialist- Alternative Delivery provides exceptional customer service in a fast-paced, team-oriented environment through the completion of sales transactions, while working in multiple environments including both indoors, outdoors, and offsite (home) delivery of vehicles. The Customer Specialist- Alternative Delivery will also focus on the facilitation of paperwork and post-sale processing. The Customer Specialist-Alternative Delivery will also perform vehicle condition verifications and prepare the vehicles for delivery.
**What you will do Essential responsibilities**
+ Facilitate the completion of Home Delivery sales transactions
+ Present and/or confirm MaxCare and finance decisions
+ Follow and execute strategies to achieve stores sales budgets.
+ Maintain a working knowledge of available financing options, titles and extended service policies.
+ Interact with customers, other associates and team members to provide outstanding internal and external customer service.
+ Provide customer service to customers by complying with CarMax procedures, including, but not limited to: processing Home Deliveries, listening to and answering customer questions and explaining paperwork process.
+ Perform various Business Office tasks, including, but not limited to: Completing Express Pickups, delivering Sales paperwork, completing Appraisal Purchases, processing paperwork associated with the state DMV, processing titles and processing auction sales.
+ Perform various administrative and clerical duties, including, but not limited to: Document copying, filing, payment management, reconciliation of missing dealer plates or information and data entry into Microsoft Excel and proprietary systems as required for logging vehicle registration tags.
+ Drive vehicles to and from various locations as requested by supervisor.
+ Adhere to all CarMax policies and procedures.
+ Adhere to the Customer Specialist- Alternative Delivery training timeline.
+ Process paperwork associated with retail vehicle sales.
+ Manage multiple payment types including receiving and counting money, distributing funds, preparing deposits and handling of the safe with considerations to security and asset protection.
+ Conduct vehicle condition verification and convey results to Buyer or Senior Buyer for analysis
+ Present appraisal offers to customers
+ Perform cosmetic inspections and ensure that all vehicles meet CarMax Final Quality Standards.
+ Prepare vehicles for delivery to customers.
**Qualifications and requirements**
+ Must possess a valid driver's license that meets the CarMax Driver Safety Points Evaluation System criteria, as explained in the CarMax Driver Safety Policy.
+ Successful completion of all assessments.
+ Demonstrate exceptional communication skills and attention to detail
+ Demonstrate active listening skills.
+ Meet or exceed CarMax guidelines for customer satisfaction.
+ Perform multiple duties in a high energy, fast-paced working environment.
+ Use miscellaneous computer programs, demonstrating intermediate PC skills.
+ Read, interpret, and transcribe data in order to maintain accurate records.
+ Lift objects that weigh as much as 25 lbs.
+ Complete all formats of job related training.
+ Flexible to work in an indoor/outdoor environment, ability to walk or stand for long periods of time and be able to work in any inclement weather for several hours.
+ Flexibility to work at multiple locations and deliver vehicles offsite
+ Flexible work hours with shifts that may include nights, weekends, and holidays.
+ Adhere to all CarMax policies including, but not limited to, Attendance, Proper Recording of Time, Asset Protection, EH&S (Environmental, Health & Safety), and Standards of Professional Appearance.
**About CarMax**
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nations largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
