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Washington, D.C.

    Dinning Room Team Member Night - Washington, United States - Chick-fil-A Tenleytown In-Line

    Chick-fil-A Tenleytown In-Line
    Chick-fil-A Tenleytown In-Line Washington, United States

    2 weeks ago

    Default job background
    Full time
    Description
    Role Summary
    Foster an environment of excellence and create Raving Fans by executing all tenets of Second Mile Service (2MS), Operational Excellence (OE) and Creating Emotional Connections (EC).
    General Responsibilities
    • Read, understand and comply with all parts of the Team Member Handbook
    • Understand all tenets of Second Mile Service (2MS), Operational Excellence (OE) and Creating Emotional Connections (EC).
    • Clean Glass Windows
    • Cleans Bathrooms
    • Sweep Trash
    • Appropriately handle all customer issues and play a positive role in customer recovery.
    • Show up on time, have a great attitude and work hard for your entire shift.
    • Constantly improve yourself by finding ways to do your work better and faster.
    • Proactively pursue the certification process and look for opportunities to be cross-trained.
    • Be responsible to fill your shift if you are not able work.
    • Ensure your appearance is in compliance with the Handbook
    • Be a team player
    • Display good stewardship and a sense of ownership for the business
    • Refill Drinks
    • BOH -- Track waste and store according to procedure.
    • Refilling supplies, such as toilet paper and paper towels
    • Refills Drinks
    • Ensures the Dinning Room is clean
    Requirements
    • Available to work a minimum of # hours per week
    • Understand the expectation of Chick-fil-A customer service standards and operational excellence.
    Skills
    • Outgoing and fun
    • Great attitude
    • Hard working
    • Dependable
    • Honest
    • Demonstrate leadership attributes
    • Team-player
    • Positive attitude & role model
    • Responsive to team's needs
    • Takes initiative
    • Works to serve others
    • Motivated to grow and to learn
    • Great verbal communicator
    • Outgoing/friendly/patient
    • Desire for ongoing training/education
    • Detailed & keenly observant
    • Passion for procedural discipline
    • Able to lift pounds on a consistent basis
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