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    Spa Attendant - Washington, United States - Arch Amenities Group

    Arch Amenities Group
    Arch Amenities Group Washington, United States

    1 week ago

    Default job background
    Part time
    Description

    Arch Amenities Group, the world's leading spa, fitness and leisure firm, is seeking a Spa Attendant. The Spa Attendant is responsible for maintaining the cleanliness of the spa/fitness area which includes the spa, locker rooms, fitness room, and pool area and spa desk, if applicable.

    Responsibilities:

  • Ensures the "Arch Amenities Group Experience" for guests by maintaining the standards set in Arch Amenities Group Basics to Excellence (BTE), Arch Amenities Group Mission Statement/Values; Standards and Expectations, and Arch Amenities Group Brand Standards.
  • Adheres to policies of Arch Amenities Group.
  • Maintains the cleanliness and order of the facility to include sweeping, mopping, and vacuuming, and taking out the trash.
  • Restocks all linens in locker rooms and appropriate guest areas.
  • Removes dirty laundry and collects dirty linens in guest areas and takes them to housekeeping area or laundry pick-up.
  • Cleans and sanitizes all wet areas, bathrooms, and grooming areas throughout the day.
  • Distributes and places linens in treatment rooms (as applicable), workout areas, closets, and dispensary (as applicable).
  • Escorts members/guests to changing areas in a courteous and timely manner.
  • Explains the set-up and workings of the locker rooms, bathroom, and shower to members/guests.
  • Performs laundry duties, if applicable, including washing, drying, and folding linen.
  • Ensures all areas are clean and replenishes supplies as needed.
  • Becomes knowledgeable about the facility and its amenities in order to effectively communicate with members and/or guests.
  • Greets each and every guest with a smile and direct eye contact.
  • Informs facility management of any member, guest, or facility issues.
  • Reports any incidents or accidents to a member of the management team.
  • Other duties as assigned

    • Qualifications:

  • High School Diploma or GED
  • Previous customer service experience, preferably in the hospitality industry.
  • Ability to have conversations with members/guest so that information that is conveyed is understood.
  • Efficient, well organized, and able to handle a variety of duties simultaneously
  • Energetic, enthusiastic and motivational.
  • Professional manner, discretion, and appearance.
  • Strong team player.
  • Must be able to keep calm and composed while under pressure.
  • Must have an eye for detail.
  • Availability When Facility Is Open: This could include nights, weekends, and holidays.
  • Ability to stand for long periods.
  • Medium Work: Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently and 10 pounds of force constantly to move light objects.
  • This position requires the following abilities: climbing, balancing, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, tactile sense, repetitive motions, seeing, hearing, talking, and visual acuity.
  • The employee will be required to operate the following tools: mops, brooms, vacuum cleaners, dusters, scrub brushes, cleaning supplies, detergents, disinfectants, towels, guest supplies such as soap, shampoo, and conditioner, and linen carts.
  • The employee may be required to be exposed to noise, wet and humid conditions, fumes, odors, dust, chemical, mechanical, and electrical hazards.

    • Arch Amenities Group is an equal employment opportunity employer that is committed to having a diverse work force.

    undefined
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