Individual Giving Associate - East Harlem, United States - NY Common Pantry

Description

JOB DESCRIPTION
Individual Giving Associate

Location: New York, NY

Job Title: Individual Giving Associate

Reports To: Director of Major Gifts

New York Common Pantry is one of the city's largest food pantries, providing food assistance, case management services, senior food provision, nutrition education, and hygiene services. We are a dynamic, mission-driven organization, experiencing rapid growth and expansion at this time.

NYCP is a poverty-fighting organization that reduces hunger and promotes dignity, health, and self-sufficiency by using a holistic approach to reach over 104,000 distinct people--over 660,000 visitors each year. Last year, we served almost 10.2 million meals. Through an array of programs that we offer, we look to establish long-term stability for those we serve.

NYCP is seeking an Individual Giving Associate to join our Development team. Reporting to the Director of Major Gifts, the Individual Giving Associate will be an integral support and fundraising member of the Individual Giving (IG) team.

The Individual Giving Associate position is full-time and an exempt position. This role has flexibility for hybrid work.

Responsibilities:

• Assist in the development and execution of NYCP's annual giving program, including crowdfunding, email campaigns, peer-to-peer fundraising, micro-campaigns, and community philanthropy initiatives to achieve donor growth targets.
• Provide administrative support for the Individual Giving team, focusing on enhancing relationships with mid-level and major donors through effective communication and stewardship strategies.
• Collaborate with the Director of Major Gifts to create and measure the impact of customized digital fundraising campaigns, ensuring engaging and personalized donor experiences.
• Support the design and delivery of digital and direct mail fundraising communications, managing content creation, mailing list administration, and performance tracking to optimize engagement.
• Utilize digital tools and platforms, such as Haku and Classy, to execute innovative fundraising initiatives, continually seeking ways to leverage technology for donor engagement.
• Conduct regular audits of digital fundraising materials and platforms to ensure an optimal user experience, making adjustments based on donor feedback and analytics insights.
• Manage and update major donor information in Raiser's Edge, including conducting donor research, prospecting, and maintaining accurate contact reports to support strategic engagement efforts.
• Assist in the coordination and execution of stewardship activities, including preparing impact reports, thank you postcards, and cards for special occasions, to foster a strong sense of community and appreciation among donors.
• Monitor and report on the effectiveness of fundraising campaigns, using metrics and analytics to guide adjustments and improve outcomes.
• Handle all administrative details associated with board committee meetings, including preparing notices, agendas, minutes, and other necessary documentation to ensure efficient operation.
• Engage in special projects and perform additional duties as assigned, demonstrating flexibility and a commitment to NYCP's mission and growth.

Qualifications:

• Bachelor's Degree is required.
• A minimum of two (2) years of development and digital fundraising experience is required, with the potential and aspirations to build a career within the field.
• Commitment to helping communities in need and NYCP's work and mission.
• Strong written and verbal communication skills with an eye for detail and an articulate telephone manner.
• Excellent organizational skills, including prioritizing deadlines and coordinating hybrid work schedules based on departmental needs.
• Accomplished interpersonal skills with the diplomacy and poise required to deal with board members, volunteers, and major and high-profile donors.
• Effective team player and demonstrates a collaborative approach when working with colleagues.
• Proficient in the use of MS Word, Excel, and Outlook, with previous Raiser's Edge experience a plus.

This is not an exhaustive list of all responsibilities, duties, skills, efforts or requirements, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. This description does not constitute a contract of employment and NYCP may exercise its employment-at-will rights at any time.

New York Common Pantry is an Equal Opportunity Employer and is committed to providing equal employment opportunities to you without regard to race, creed, color, religion, national origin, sex, sexual orientation, pregnancy, marital status, age, veteran status, medical condition or disability, genetic information, gender identity, or any other protected status under federal, state, or local law.

Pay: $29.67/hour - $34.26/hour

Benefits:

• Paid time off, including Vacation, Personal, and Sick
• Medical, Medical Expense Reimbursement Plan, Dental, and Vision insurance
• Paid Holidays
• 403(b) Retirement Account
• Employer Paid Life Insurance, Short-Term, and Long-Term Disability
• Pre-tax Transit benefits
• Voluntary Pet Insurance

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