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    Client Service Specialist - Grand Rapids, United States - Axios Professional Recruitment

    Axios Professional Recruitment
    Axios Professional Recruitment Grand Rapids, United States

    1 week ago

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    Description

    Job Description

    Job DescriptionAxios Professional Recruitment is partnered with Grand Rapids Iron & Metal seeking an experienced Client Service Specialist. Successful candidates will have general bookkeeping experience, excellent customer relationship management skills and be service-oriented. Client Service Specialist Benefits:
    • Fast pace environment
    • Flexible work scheduled
    • Healthcare benefits
    • Dental and Vision
    • Paid holidays
    • Paid time off
    • Positive, friendly work environment
    Client Service Specialist Responsibilities:Serve external and internal customers by understanding their needs or requests and delivering service with kindness, accuracy and efficiency all while maintaining company policies, guidelines and systems. Front Office:
    • Greet and assist Clients
    • Answer phones
    • Operate Truck Scale
    • Notify warehouse team of incoming clients
    • Create transportation documents
    • Update logistics status trackers
    Accounts Payable:
    • Create and maintain QuickBooks / Rematter vendor and customer information
    • Create, maintain and apply rates to vendor accounts
    • Assist with monthly payment purchase orders
    Accounts Receivable:
    • Initiate invoice and paperwork
    • Assist with Account Receivables collections
    • Assist with the receiving process and paperwork
    Other Responsibilities:
    • Client Services - schedule service requests
    • Inventory - assist in inventory adjustments
    • Data Entry - provide support to various departments
    • Equipment – Assist Maintenance Manager with Hippo Software – scanning and entering Data
    • Human Resources – Assist Office Manager with payroll and onboarding new team members
    • Partner with office manager on various projects
    • Participate in special project
    • Look for opportunities for continuous improvement
    • Other jobs as assigned
    Client Service Specialist Qualifications:
    • QuickBooks
    • Word and Excel (or Google equivalent)
    • 3-5 years bookkeeping experience
    • General Office Skills
    • Excellent written and verbal communication skills
    • Associates degree
    • Excellent organizational and time management skills.
    • Willingness to and help as-needed in other front office areas
    Positional Goal: Be the reason our clients choose Grand Rapids Iron & Metal Axios Professional Recruitment - an entirely employee-owned company - is the largest independent employer in West Michigan. Our mission is to match people with meaningful, long-lasting, and enjoyable careers, not just a job. Since 1988, we've helped match over 300,000 people just like you with top employers across West Michigan. Axios Professional Recruitment- an entirely employee-owned company- is the largest independent employer in West Michigan. Our mission is to match people with meaningful, long-lasting, and enjoyable careers, not just a job. Since 1988, we've helped match over 300,000 people just like you with top employers across West Michigan.
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