Jobs
>
Grand Rapids

    Guest Services Specialist - Grand Rapids, United States - Our Daily Bread Ministries

    Default job background
    Description

    Job Description

    Job Description

    Position Summary:

    Individual will service as the first point of contact and "face" of the Our Daily Bread Ministry. Warmly greet visitors and vendors and assist our visitors with Our Daily Bread resources and the purchase of ODBP products. Assist with HR recruitment efforts and serve as main point of contact with all applicable candidates.

    Essential Functions:

    • Warmly greet all incoming visitors, vendors, and employee family members.
    • Answer switchboard (operator calls) and transfer to correct departments as needed.
    • Use appropriate software to maximize effectiveness and efficiency of ministry.
    • Manage lobby store inventory effectively and order products and office supplies as needed.
    • Prep for opening, maintain throughout the day and close out the front lobby.
    • Assist with shipping / receiving tasks.
    • Handle petty cash and gift cards.
    • Ensure unauthorized persons do not enter the interior of the ministry.
    • Manage and access schedules for conference rooms.
    • Work side by side with HR personnel to communicate, schedule and coordinate all interviews.
    • Maintain recruitment open positions documentation.
    • Coordinate the ministry's onboarding process for new employees.
    • Work interdepartmentally across the ministry to efficiently fill open positions.
    • Post new positions on internal and external jobs boards.
    • Operate as ODB tour coordinator.
    • Coordinate the Wellness Committee and related events, challenges, and reimbursements for employees.
    • Perform other HR duties, as needed.

    Study or Knowledge and Experience:

    • High school graduate
    • Previous recruitment experience preferred.
    • Excellent interpersonal skills (this covers the "warmth" part of the job)
    • Good organizational skills; able to multi-task
    • Professionalism and self-composure during an emergency
    • Proficient with Microsoft Office
    • Professional demeanor and approach to a diverse global workforce
    • Excellent communication, interpersonal, organizational, assessment, and leadership skills.
    • Knowledge of principles and practices of HR administration.
    • Effective oral and written communication skills.
    • Strive to live a life consistent with biblical principles, engaged with the Bible on a consistent basis and demonstrate continued growth and spiritual development.

    Internal Work Environment:

    Extensive communication throughout the organization that could require tactfulness, sensitivity, and is quite detailed. Complete confidentiality of information is a must.

    External Communications Requirements:

    Responsible to provide a positive impression of the ministry to visitors and staff, being aware that some topics are sensitive and require complete confidentiality.

    Leadership Responsibility:

    Stewardship Responsibility:

    Responsible for accurately handling petty cash and donations.

    Miscellaneous Factors:

    Our Daily Bread Ministries is a nondenominational nonprofit with staff and volunteers across the globe and resources distributed in 150 countries and in more than 50 languages. As a global ministry faithful to biblical principles, our commitment to diversity is reflected in our ministry's mission, vision, values, and ethos.



  • Axios Professional Recruitment Grand Rapids, United States

    Axios Professional Recruitment is partnered with Grand Rapids Iron & Metal seeking an experienced Customer Service Specialist. Successful candidates will have general bookkeeping experience, excellent customer relationship management skills and be service-oriented. · Customer Ser ...


  • Grand Itasca Grand Rapids, United States

    What You Can Expect: · Our Environmental Services Specialists love Grand Itasca for the stability, meaningful work and our great team. Grand Itasca is in the business of selecting employees that make the real difference, who go above and beyond to make our hospital/clinic run and ...


  • Axios Professional Recruitment Grand Rapids, United States

    Customer Service Specialist Responsibilities: · Address walk-in client needs · Call customers on notices including underwriting and gathering information · Process renewal reports · Process lapse prevention reports weekly · Process insurance company claim reports · Process endo ...


  • Grand Itasca Grand Rapids, United States

    What You Can Expect: · Our Environmental Services Specialists love Grand Itasca for the stability, meaningful work and our great team. Grand Itasca is in the business of selecting employees that make the real difference, who go above and beyond to make our hospital/clinic run and ...


  • Mister Car Wash Grand Rapids, United States

    WHAT YOU WILL DO · : Work with an amazing team in a fun environment while rotating among different areas throughout the day. · Build trusting relationships with customers and recommend products and services that best meet their needs. · Create "Wow" moments for our custo ...


  • Express Employment Professionals Grand Rapids, United States

    Job Description · Job DescriptionCustomer Service Specialist Summary (Hybrid On-site): · A global leader in technology, systems and solutions to the marine industry is seeking a highly qualified Customer Service Specialist to join their team. This is a vital position that will ac ...


  • AlienVault Grand Rapids, United States

    Job Overview Job Description:Job Description - ExternalLOOKING FOR A COMPANY THAT VALUES YOUR POTENTIAL?A job with AT&T as a Customer Services Specialist can provide you with exactly thatTake advantage of our paid training and wide range of career possibilities. AT&T offers a com ...


  • NovaCare Rehabilitation Grand Rapids, Michigan, United States Permanent

    Overview: · Patient Service Specialist · Full Time · Grand Rapids, Michigan · When patients enter our center, we want them to have an exceptional experience – starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient si ...


  • Mister Carwash Grand Rapids, United States

    Working at Mister Car Wash is all about opportunity-to be part of a team, achieve your goals, and have fun in a fast-paced environment. And with new stores in development, Mister has room for every team member to grow their career. · Come work for us We're currently seeking a Gue ...


  • O'Reilly Auto Parts Grand Rapids, United States

    O'Reilly Automotive th St SE [Store Supervisor / Team Member] As a Retail Service Specialist at O'Reilly Automotive, you'll: Provide professional services while delivering an excellent customer service experience; Support the Store Manager and Assistant Manager in the areas of sa ...


  • Axios Professional Recruitment Grand Rapids, United States

    Job Description · Job DescriptionAxios Professional Recruitment is partnered with Grand Rapids Iron & Metal seeking an experienced Client Service Specialist. Successful candidates will have general bookkeeping experience, excellent customer relationship management skills and be s ...


  • Northpointe Bank Grand Rapids, United States

    **Customer Service Specialist** · Grand Rapids, MI, USA · Full Time · Loan Servicing · ***The POWER of a CAREER*** Northpointe Bank is seeking a detail oriented, customer service minded individual to join our team as ***Customer Service Specialist.*** This position requires a ...


  • Acrisure LLC Grand Rapids, United States

    Acrisure is the fastest growing insurance brokerage firm in the U.S. with nearly 300 Agency Partner locations globally. We are a committed network of entrepreneurs dedicated to providing specialty insurance programs, risk management services and unique products for an ever-growin ...


  • Acrisure Kentwood, United States

    About Acrisure: · Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, i ...


  • Acrisure LLC Grand Rapids, United States

    About Acrisure:Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, incl ...


  • Great Lakes Division inc Grand Rapids, United States

    Job Description · Job DescriptionGreat Lakes Division Office is expanding in Grand Rapids and West Michigan. We Proudly work with quality American Made homecare maintenance equipment. GLD is currently in an expansion phase and we're looking to add new members to our winning team ...


  • The Salvation Army in the Midwest Grand Rapids, United States

    Greet clients and establish rapport. Approach clients and colleagues with an open and professional stance, showing respect for each person as a helping professional worthy of trust. Work to strengthen client sufficiency and external supports; empower Energy, Specialist, Social Se ...


  • AT&T Grand Rapids, United States

    **Job Description:** · Job Description - External · LOOKING FOR A COMPANY THAT VALUES YOUR POTENTIAL? · A job with AT&T as a Customer Services Specialist can provide you with exactly that · Take advantage of our paid training and wide range of career possibilities. AT&T offer ...


  • NovaCare Rehabilitation Grand Rapids, United States

    Overview: · Patient Service Specialist · When patients enter our center in Grand Rapids, we want them to have an exceptional experience starting at the front desk. Thats where you come in. As a patient service specialist, youll manage both the patient side and business side of ...


  • Valvoline Instant Oil Change Grand Rapids, United States

    What You'll Do:As an entry-level lube technician (aka auto technician), you will help keep our guests safe on the road by providing top-tier customer service while performing preventative maintenance services for their vehicles. Through our award-winning training program, you wil ...