Jobs
>
Staten Island

    Member Experience Associate - Staten Island, United States - Retro Fitness

    Retro Fitness
    Retro Fitness Staten Island, United States

    3 weeks ago

    Default job background
    Description

    Job Overview of Front Desk Staff Member

    The Front Desk employee is the face of the Retro Fitness outlet; they are the person a member sees when he or she first walks into the facility. It is important that this person be TEAM oriented with great communication skills.

    Live by the RETRO values - integRity, dEdication, consisTency, expeRience and inOvation Requirements:

    A positive upbeat personality.

    Effective ability to communicate with customers, coworkers and managers.

    The ability to multi-task.

    Customer service oriented.

    Punctual, responsible and pays attention to detail.

    CPR/AED training preferred.

    Prior sales experience in a retail setting is preferred.

    Environment:

    Working environment is inside the Retro Fitness Outlet.

    Working hours could vary and include mornings, evenings, and weekends.

    Direct report:

    This position is supervised by the Retro Fitness General Manager

    Retro Fitness Mission Statement:

    Retro Fitness is a Health Club built on the respect and dedication for each of our members who entrust us to help them achieve their health and fitness goals. Our mission is to provide a consistent and innovative customer experience for each member to realize their true fitness potential; making America a healthier place 1 visit, 1 rep, 1 mile at a time.

    Responsibilities of Front Desk Staff Member:

    Greeting and checking in members as they come in.

    Resolving member issues in an effective manner.

    Membership sales and retention.

    Following up with prospects.

    Selling in-store merchandise such as Retro Blends Smoothies, Cooler Drinks, Pro Shop items, etc. Ensuring a safe and clean environment for all members and staff.

    Applicable downtime tasks provided by Management may include upkeep & walk throughs of facility.

    Opening and closing the facility if scheduled.

    Following company policies and procedures.

    All Front Desk employees are to wear company staff shirt along with either Khaki pants or black athletic pants. Sneakers must always be worn. No boots, heals, or open toe shoes or sandals. Front Desk staff should always be well groomed and neat. Opening shift employees are required to be inside the facility 15 minutes prior to scheduled opening time ensuring all items on the Opening Checklist are performed before members arrive. Closing employees are to close the facility at the established time. Employees are not to count money until all members have left the Retro Fitness outlet and the doors have been locked.

    This Job Is Ideal for Someone Who Is:

    • Dependablemore reliable than spontaneous
    • People-orientedenjoys interacting with people and working on group projects
    • Adaptable/flexibleenjoys doing work that requires frequent shifts in direction
    • Detail-orientedwould rather focus on the details of work than the bigger picture
    • Achievement-orientedenjoys taking on challenges, even if they might fail
    • High stress tolerancethrives in a high-pressure environment
    Compensation: $ $17.00 per hour

    With more than 120 gyms open or under development across the US, Retro Fitness offers multiple fitness experiences under one roof. From traditional strength and cardio options to personalized training programs, Retro Fitness offers something for everyone. Gyms feature best in class equipment and services, our Retro Blends Smoothie Bar, and a selection of amenities that keep members feeling accomplished and refreshed.

    With our new CEO, Andrew Alfano, leading the team, Retro Fitness is poised for growth in an exciting atmosphere with a new strategic vision and focus. We encourage you to consider joining us on this journey

    Interested in owning a Retro Fitness? The brand is seeking qualified franchise partners to expand nationwide. For more information, please visit or .

    This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Retro Fitness Corporate.
  • LIVunLtd

    Experience Associate

    2 weeks ago

    LIVunLtd New York, United States Part time

    LIVunLtd is looking for an Experience Associate to join our team on a part-time basis. As the Experience Associate you work side-by-side with the Experience Manager to ensure the smooth and efficient operational procedures on-site, enabling LIVunLtd to provide the highest level o ...

  • Retro Fitness

    Member Experience Associate

    3 weeks ago

    Retro Fitness Staten Island, United States

    Job Overview of Front Desk Staff Member · The Front Desk employee is the face of the Retro Fitness outlet; they are the person a member sees when he or she first walks into the facility. It is important that this person be TEAM oriented with great communication skills. · Live b ...

  • Merck Sharp & Dohme

    Associate Director, Customer Experience

    3 weeks ago

    Merck Sharp & Dohme Rahway, United States

    The Associate Director Customer Experience is the customer's champion accountable for bringing the voice-of-the-customer into the organization by working in projects in diverse cross-functional teams. Their task is to plan, facilitate and co-create a meaningful customer-driven pr ...

  • The Exchange

    Customer Experience Associate

    3 weeks ago

    The Exchange New York, United States

    Responsible for driving the customer experience through proactive and customer focused behaviors and actions. Actively evaluates customers' needs by listening, providing solutions, and making recommendations to maximize customer satisfaction and Exchange brand loyalty. · **Grade* ...

  • Amerex Group, LLC

    Customer Experience Associate

    3 weeks ago

    Amerex Group, LLC New York, United States

    **Responsibilities** · - Conduct proactive outreach to customers to ensure a successful overall experience. · - Take a service and solution-oriented approach to all interactions, using strong judgment to balance company goals with ensuring an overall positive outcome and resoluti ...

  • Conde Nast

    Associate Manager, Experiences

    2 weeks ago

    Conde Nast New York, United States

    Condé Nast is a global media company producing the highest quality content with a footprint of more than 1 billion consumers in 32 territories through print, digital, video and social platforms. The company's portfolio includes many of the world's most respected and influential m ...

  • NYU Langone Health

    Patient Experience Associate

    1 week ago

    NYU Langone Health Brooklyn, United States Part time

    NYU Langone Hospital - Brooklyn is a full-service teaching hospital and Level I trauma center located in Sunset Park, Brooklyn. The hospital is central to a comprehensive network of affiliated ambulatory and outpatient practices, and serves as NYU Langone Health's anchor for heal ...

  • CREAM | Cannabis Retail, Delivery, and Lifestyle

    Customer Experience Associate

    2 days ago

    CREAM | Cannabis Retail, Delivery, and Lifestyle Jersey City, United States

    **Company Description** · Welcome to CREAM Dispensary, Downtown Jersey City's premier destination for premium cannabis products and education. CREAM is dedicated to educating customers, advocating for responsible consumption, and contributing positively to the local community. Ou ...

  • NYU Langone Health

    Patient Experience Associate

    1 week ago

    NYU Langone Health Brooklyn, United States

    NYU Langone Hospital - Brooklyn is a full-service teaching hospital and Level I trauma center located in Sunset Park, Brooklyn. The hospital is central to a comprehensive network of affiliated ambulatory and outpatient practices, and serves as NYU Langone Health's anchor for heal ...

  • Industrious

    Member Experience Associate

    1 week ago

    Industrious New York, United States

    **About the Company**: · Industrious is the largest premium workplace-as-a-service provider and home to the highest-rated workplaces in the industry. Everything we do comes down to creating great days for teams of all sizes and stages, including our own. We believe that what make ...

  • Retro Fitness

    Member Experience Associate

    3 weeks ago

    Retro Fitness Staten Island, United States

    Job Overview of Front Desk Staff Member · The Front Desk employee is the face of the Retro Fitness outlet; they are the person a member sees when he or she first walks into the facility. It is important that this person be TEAM oriented with great communication skills. · Live b ...

  • Placemakr

    Guest Experience Associate

    6 days ago

    Placemakr New York, United States

    As our **Guest Experience Associate**, your job is to create and own an exceptional experience for each of our Placemakr guests from the moment they check in, throughout their stay and until they depart. Simply put, your job is to manage our beautiful space, deliver exceptional s ...

  • Retro Fitness of Montclair

    Member Experience Associate

    6 days ago

    Retro Fitness of Montclair Montclair, United States

    **Benefits**: · - Bonus based on performance · - Employee discounts · - Free uniforms · - Opportunity for advancement · Do you love fitness? · Would you like to feel your impact on the lives of many? · Can you see helping prospective members get started? · Would you like to hear ...

  • Verizon

    Associate Director-experience Design

    3 weeks ago

    Verizon New York, United States

    **When you join Verizon**: · Verizon is one of the world's leading providers of technology and communications services, transforming the way we connect around the world. We're a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and beli ...

  • FAO Schwarz

    The Jellycat Diner Experience Associate

    3 weeks ago

    FAO Schwarz New York, United States

    **Our Story So Far** · Founded in 1862, FAO Schwarz is one of the oldest and most iconic toy retailers in the world. Frederick August Otto Schwarz dreamed of a marvelous, bountiful emporium full of extraordinary, one-of-a-kind toys from all over the world. His dream became a real ...

  • Conduent Business Services

    Customer Experience Associate II

    3 weeks ago

    Conduent Business Services Staten Island, United States

    **Customer Experience Associate II** · **Location(s):** Staten Island, NY, US · **Categories:** Call Center · **Req ID:** · ****Job Description**** · ****About Conduent**** · Through our dedicated associates, Conduent delivers mission-critical services and solutions on beha ...

  • The Exchange

    Customer Experience Associate Hbc Main Store

    2 weeks ago

    The Exchange New York, United States

    Responsible for driving the customer experience through proactive and customer focused behaviors and actions. Actively evaluates customers' needs by listening, providing solutions, and making recommendations to maximize customer satisfaction and Exchange brand loyalty. · Grade · ...

  • NYU Langone

    Patient Experience Associate

    1 week ago

    NYU Langone New York, United States

    Job Description · NYU Langone Hospital - Brooklyn is a full-service teaching hospital and Level I trauma center located in Sunset Park, Brooklyn. The hospital is central to a comprehensive network of affiliated ambulatory and outpatient practices, and serves as NYU Langone Health ...

  • Springdale Ventures

    Customer Experience Associate

    3 weeks ago

    Springdale Ventures New York, United States

    Location **Customer Experience Associate** · Company Location New York, New York Entry Level Operations **Customer Experience Associate** · **About Hazel** · Hazel is a line of luxe, innovative femme care for the ever-evolving woman. Were empowering her with elevated, ground-b ...

  • Studs

    Customer Experience Associate

    3 weeks ago

    Studs New York, United States Full time

    **Customer Experience Associate - Full-Time** · at STUDS New York, NY Studs is an experiential retail and e-commerce brand that has re-imagined the ear piercing experience. Studs mission is to empower bold self-expression and inclusive community through earscaping with safe and ...