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    Office Services Site Manager - Houston, United States - EPIQ Systems

    EPIQ Systems
    EPIQ Systems Houston, United States

    1 day ago

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    Description
    Office Services Site Manager page is loaded

    Office Services Site Manager

    Apply

    locations

    Houston, TX

    time type

    Full time

    posted on

    Posted 4 Days Ago

    job requisition id

    R0027750
    It's fun to work at a company where people truly believe in what they are doing

    Job Description:


    The Site Manager is responsible for overseeing the daily operations and ensuring exceptional client service at one of our on-site support services centers or client sites.

    Will also responsible for the supervision of all employees at the site, including recruiting, training, and development of their professional skills.

    Essential Job Responsibilities
    Serves as the principal liaison between EPIQ, the client's administration and the site employees

    Provides excellent client white glove customer service to all end-users at the site

    Provides onsite leadership with the Epiq team, and encourages staff development in their careers

    Continuously looks for opportunities to increase the efficiency of our on-site operations

    Seeks opportunities to increase our capabilities and makes recommendations to the key contact

    Demonstrates proficiency in explaining all products, services, turnaround times, delivery schedules and guarantees to the client

    Recruits and interviews potential EPIQ candidates for available positions at the site

    Hires, trains, manages, and evaluates all personnel assigned to the site

    Schedules personnel to ensure compliance with performance standards and makes sure contracted hours of operation are covered without incurring overtime

    Compiles, collects, and reporting for all data necessary to provide the client with monthly management reports

    Displays high ethical standard, integrity, work ethic, and loyalty

    Oversees site operations for both Houston and Dallas offices

    Qualifications & Requirements
    High School Diploma or equivalent; Associate Degree preferred

    Previous management experience in a client service oriented field, preferably mail/copy/production

    Detail oriented with good verbal and written communication skills, with the ability to resolve complaints

    Strong initiative required; ability to work independently with minimal direct supervision

    Working knowledge of Microsoft products such as MS Word, Excel, and Outlook

    Ability to walk, bend, kneel, stand or sit for an extended period of time

    If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us

    It is Epiq's policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual's race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law.

    Epiq's policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction.

    In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities.

    If you need assistance or an accommodation during the application process because of a disability, it is available upon request.

    Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request.

    Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.

    About Us


    Epiq is a leading global provider of integrated technology and services for the legal profession, including eDiscovery, managed services, bankruptcy, class action and mass tort administration, federal regulatory actions and data breach responses.

    Our innovative solutions are designed to streamline the administration of litigation, investigations, financial transactions, regulatory compliance and other legal matters.

    Epiq's subject-matter experts bring clarity to complexity, create efficiency through expertise and deliver confidence to our clients around the world.

    We strive for a cohesive, collaborative environment that focuses on group achievement.

    With over 8

    000

    associates worldwide, Epiq operates

    in 19 countries and over 80 global locations .

    #J-18808-Ljbffr
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