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Santa Maria

    Senior Property Manager - Santa Maria, United States - Peoples' Self-Help Housing

    Peoples' Self-Help Housing
    Peoples' Self-Help Housing Santa Maria, United States

    2 weeks ago

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    Description
    Job Description

    Job Description Description:
    The Senior Property Manager (SPM) works under the direction of the Portfolio Manager.

    The SPM is responsible for all site based property management related activities including:

    supervision, training, and ongoing development of direct reports, ensuring regulatory compliance, maximizing property financial results, assisting with the development and implementation of organizational policies and procedures related to property management, ensuring adherence to company policy and procedure, proactively identify areas of trouble and implement mitigation strategies, maintaining positive resident relations and other day to day site level activities.

    Essential Functions
    Supervisory and Administration
    Supervisory overview of Property Managers, including hiring, training, and performance management
    Oversee assigned properties
    Help with tenant intervention as needed
    Assign tasks, review, and approve time cards for direct reports
    Ensure direct reports are meeting deadlines and standards in: filling vacancies, processing payables, clearing accounts receivable, and closing certifications.
    Prepare various weekly and monthly reports as required
    Maintain the community room calendar, if applicable

    Compliance
    All duties related to processing tenant applications
    Annually re-certify tenants by the effective date
    Review and prepare for audits from regulatory agencies and investors by ensuring that all internal and regulatory compliance requirements are followed and completed
    Attend training classes and seminars to stay current with appropriate property required certification
    Maintain tenant and unit files in accordance with regulations

    Maintenance/Safety
    Perform move-out inspections with Maintenance Manager
    Ensure settlement statements and other parts of the move out process are completed accurately and timely
    Maintain accurate information on vacancies and the make ready process
    Arrange for re-keying of door locks
    Process repairs quickly to ensure the unit can be re-rented as soon as possible
    Assist with periodic inspections
    Perform move-in inspections with tenants

    Ensures all turnover procedures are followed, and that turnovers are accomplished in a timeframe and manner consistent with PSHH standards, and the property's budgetary goals and limitations.

    Ensure work orders are prioritized and completed according to policy
    Track preventive maintenance and process purchase requests and approval forms
    Check community areas and shared spaces for cleanliness and safety on a daily basis
    Maintain control of keys for apartments and common areas
    Be prepared for emergencies with mapping of gas shutoff valves, water, escape routes, etc.
    Ensure physical standards for each site are achieved in accordance with expectations of the organization.

    Resident Management
    Review lease and house rules and with the new tenants and instruct on the use of appliances, etc.
    Assist tenants in organizing regular cultural and national celebrations
    Help to coordinate, through department collaboration, self-sufficiency tenant programs and activities
    Reinforcing lease, addendums, house rules with proper notices and meetings

    Financial
    Help with budget overview, work on early stages of budget development
    Ensure variance reporting is completed monthly for each property
    Collect rents according to policy and ensure benchmarks are met
    Ensure leasing procedures are followed and occupancy levels are at standards
    Process security deposit refunds in a timely manner
    Process accounts payable on a weekly basis
    Work within the approved operating budget


    Requirements:
    Skill & Knowledge Requirements

    Ability to speak/write Spanish preferred
    Relate and work well with people from diverse backgrounds
    Ability to work in a collaborative manner and in a team environment
    Organized, responsive, and responsible
    Define and solve problems
    Excellent communication skills
    YARDI property management software
    Excellent computer skills

    Experience Requirements
    Approximately two years of affordable housing experience (USDA, TCAC, HOME, and/or HUD)
    Supervisory experience preferred

    Education Requirements
    High School Diploma or Equivalent

    License/Certification

    Requirements
    Valid CA driver's license, proof of car insurance and access to a reliable vehicle
    Must be Tax Credit certified or have the ability to achieve certification

    Physical Requirements
    Light lifting, walking, ability to bend and squat for short periods of time

    Additional Requirements
    Must live on-site in a company-provided unit

    #J-18808-Ljbffr
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