Case Manager Rapid Rehousing - Santa Maria, United States - Good Samaritan Shelter

Good Samaritan Shelter

Verified Company

Santa Maria, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Essential Duties and Responsibilities:

Provide ongoing outreach and case management to clients referred to the Program.
Provide fieldbased/mobile case management services that cover a wide range of areas, such as independent living skills, housing stabilization, money management, community integration, employment linkage, benefits establishment, and connecting clients to substance abuse, primary and mental health care, and other necessary services to help them achieve their goals.
Engage and educate landlords about the Rapid Rehousing (RRH) program to foster housing opportunities for clients.
Conduct outreach to business owners, realtors, landlords, property management companies, and other community members to identify suitable housing options for clients.
Maintain accurate client data in the agency database, ETO, and the county database HMIS.
Provide strengthsbased case management and service coordination services to support clients in obtaining and maintaining stable employment and housing.
Collaborate with clients to develop individualized service plans addressing shortterm and longterm goals.
Offer ongoing case management support to assess progress and ensure treatment plan outcomes are met or modified as needed.
Provide services aimed at enhancing clients' problemsolving skills, effective coping mechanisms, and selfcoordination of their own care.
Utilize evidencebased practices, including intensive case management, Motivational Interviewing, Harm Reduction, and Trauma-Informed Care, in service delivery.
Adhere to documentation standards set by the program requirements and Good Samaritan Shelter policies, ensuring compliance with HIPAA policies and practices.
Complete progress notes for every facetoface/telephone contact with clients or collateral contacts by the next business day at 5 pm.
Conduct intake, assessment, and service plans in coordination with clients and following the documentation standards established by Good Samaritan Shelter.
Ensures a safe and secure environment for clients.
Provides crisis prevention and intervention when necessary.
Demonstrate the capability to promptly recognize and respond to emergency situations, including overdoses, while also possessing effective skills to deescalate tense situations.
Transports clients in the agencyprovided vehicle for appointments as required.
Responsible for the accurate and timely logging of notes in the ETO and EHR county system.
Responsible for promptly notifying the manager of any work orders that need to be submitted or supplies that need to be ordered.
Responsible for attending staff meetings, ensuring timely completion of training, and accurately completing timecards.
Perform related duties as assigned by the supervisor.
Maintain compliance with all company policies and procedures.

Education and/or Work Experience Requirements:

This section outlines the essential knowledge, skills and abilities are required to perform the daily tasks and job duties bulleted above.

High School Diploma or equivalent: A minimum educational requirement to demonstrate basic literacy and communication skills.
Hold an Associate's Degree in a related field or have an equivalent combination of education and experience.
Have at least 2 years of experience working in social services, with populations experiencing homelessness.
Experience in case management practices and working knowledge of various appropriate counseling techniques
Excellent communication skills: Ability to effectively communicate with clients, colleagues, and external stakeholders.
Crisis intervention skills: Capacity to handle crisis situations and deescalate conflicts.
Empathy and compassion: Demonstrating genuine care and understanding for individuals experiencing homelessness.
Ability to work in a team: Collaboration and cooperation with other staff, volunteers, and external agencies.
Excellent computer proficiency (MS Office
Word, Excel and Google)

Required Qualifications:

Employment Eligibility Verification:

Must provide documentation to establish identity and employment eligibility in compliance with legal requirements. This may include a U.S. passport, Permanent Resident Card, or other acceptable forms of identification.

Negative Tuberculosis Test:

Must provide documentation of a recent negative tuberculosis (TB) test result to ensure a safe and healthy work environment.

Background Screening:

Successful completion of a comprehensive background screening, which may include criminal record checks, employment history verification, and reference checks.

Pre-Employment Drug Screening:

Must pass a preemployment drug screening to ensure a drugfree workplace. A negative drug test result is required.

Driving Skills:

Possess strong driving skills and have a valid driver's license.
Driving is an essential function of the position, and a clean driving record may be re