Housing Navigator - Santa Maria, United States - Good Samaritan Shelter

Mark Lane

Posted by:

Mark Lane

beBee recruiter


Description

Essential Duties and Responsibilities:


  • Provides field based/mobile case management services in the areas of, but not limited to: Independent living skills, housing stabilization, money management, community integration, employment linkage, benefits establishment, linkage to community providers for substance abuse, primary and mental health care, and all other services needed to assist clients in reaching their goals.
  • Engage and educate landlords
  • Outreach to business owners, realtors, landlords, property management companies and other community members to identify housing opportunities for clients
  • Maintain accurate client data in the agency database, ETO and county database HMIS
  • Provide strengthsbased case management and service coordination services designed to assist clients in obtaining and maintaining stable employment and housing.
  • Develop individualized service plans in collaboration with clients addressing shortterm and longterm goals.
  • Provide ongoing case management support to assess progress and ensure treatment plan outcomes are met or changed as needed.
  • Provide services focused on enhancing the clients' ability to independently problem solve, utilize effective coping skills, and manage and selfcoordinate their own care.
  • Requires promptly meeting crucial Cencal billing requirements and documentation.
  • Identify additional supportive services that veterans may require to maintain stable housing, such as financial counseling, mental health resources, or employment assistance, and provide appropriate referrals.
  • Transports clients in the agencyprovided vehicle for appointments as required.
  • Meeting with clients facetoface in their homes, shelters, or other environments.
  • May be required to assist with outreach from time to time.
  • Maintain high ethical standards in all aspects of the role. Adhere to professional codes of conduct, respect client confidentiality, and prioritize the wellbeing and rights of clients at all times.
  • Be prepared to respond to crisis situations promptly and effectively, providing immediate assistance and access to appropriate resources when needed.
  • Responsible for promptly notifying the manager of any work orders that need to be submitted or supplies that need to be ordered.
  • Responsible for attending staff meetings, ensuring timely completion of training, and accurately completing timecards.
  • Perform related duties as assigned by the supervisor.
  • Maintain compliance with all company policies and procedures.

Education and/or Work Experience Requirements:


This section outlines the essential knowledge, skills and abilities are required to perform the daily tasks and job duties bulleted above.


  • High School Diploma or equivalent: A minimum educational requirement to demonstrate basic literacy and communication skills.
  • Associate degree required.
  • Relevant experience in housing navigation, property management, or social services, with a focus on assisting veterans, is preferred
  • Excellent interpersonal and communication skills to establish rapport with veterans, property managers, and community partners.
  • Crisis intervention skills: Capacity to handle crisis situations and deescalate conflicts.
  • Empathy and compassion: Demonstrating genuine care and understanding for individuals experiencing homelessness.
  • Ability to work in a team: Collaboration and cooperation with other staff, volunteers, and external agencies.
  • Excellent computer proficiency (MS Office
  • Word, Excel and Google)

Required Qualifications:


Employment Eligibility Verification:


  • Must provide documentation to establish identity and employment eligibility in compliance with legal requirements. This may include a U.S. passport, Permanent Resident Card, or other acceptable forms of identification.

Negative Tuberculosis Test:


  • Must provide documentation of a recent negative tuberculosis (TB) test result to ensure a safe and healthy work environment.

Background Screening:


  • Successful completion of a comprehensive background screening, which may include criminal record checks, employment history verification, and reference checks.

Pre-Employment Drug Screening:


  • Must pass a preemployment drug screening to ensure a drugfree workplace. A negative drug test result is required.

Driving Skills:


  • Possess strong driving skills and have a valid driver's license.
  • Driving is an essential function of the position, and a clean driving record may be required.
  • Must possess a valid California driver's license or obtain one before the start of employment.

Insurance Coverage:


  • Must be able to qualify for Good Samaritan Shelter insurance coverage, which may include meeting specific criteria related to driving record, insurance claims history, and other factors.

Personal Insurance Coverage:


  • Must have personal insurance coverage that meets the requirements set by the employer.
  • This may include liability insurance, automobile insu

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