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Account Manager, Texas/Denver - Dallas, United States - Franke Group
Description
About FrankeWe, the Franke company with its three divisions, are a world's leading supplier of products and services for domestic kitchens, the professional foodservice systems and the convenience store sector as well as for professional coffee making.
With around 60 companies, we are at home on five continents.Over 8,000 employees constantly take on new perspectives to identify opportunities and turn them into inspiring, innovative solutions for tomorrow's demands.
The Franke Foodservice Systems division is a world-leading supplier of kitchen facilities, equipment and supplies solutions.As a full system manufacturer, distributor and program management partner, we supply global chains in the quick-service restaurant, convenience store and supermarket segments, helping to manage unit growth and upgrade their facilities.
About the jobSUMMARY
Manages and directs regional/market-based customer account support and sales activities relative to business development. This position would cover the McDonald's Dallas and Denver Field Offices.
Your tasks
ESSENTIAL DUTIES AND RESPONSIBILITES
Develops and maintains relationships with assigned key customer contacts and corporate departmental decision-makers to assure complete understanding and knowledge of customer operational and menu objectives / plans and customer political atmosphere.
Coordinates and communicates results of all new product field testing and takes immediate action to resolve any product performance issues that may arise during the test period.
Investigates and determines cause of customer initiated issues related to product functionality and / or service levels and provides timely internal and external communication of corrective actions implemented.
Requirements
KNOWLEDGE, SKILLS AND ABILITIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
High Reasoning Skills-Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
EDUCATION and/or EXPERIENCE
SUPERVISORY RESPONSIBILITIES
For more information see:
Important information for all executive search companies, headhunters and HR consultants
The Franke Group does not accept unsolicited support from headhunters and personnel consultants for our career opportunities.
Any CV/resume vitae submitted to Franke or its employees by external recruitment agencies without a valid written recruitment agreement related to the position in question shall be deemed the sole property of our company.
In the event that a candidate presented by an agency is hired in our company and there is no prior agreement, no fee will be paid.
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