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    Steward (Flexible Shifts) - Jacksonville, United States - DoubleTree by Hilton Hotel Jacksonville Riverfront

    DoubleTree by Hilton Hotel Jacksonville Riverfront
    DoubleTree by Hilton Hotel Jacksonville Riverfront Jacksonville, United States

    Found in: beBee S2 US - 1 week ago

    Default job background
    Full time
    Description

    FULL TIME - STEWARDING

    hos·pi·tal·i·ty (noun): The friendly and generous reception and entertainment of guests, visitors, or strangers.

    When you think of home, how do you picture it? Is there a plate of warm baked biscuits in the morning? An ice cold pitcher of sweet tea to rescue you from the heat of the afternoon? Is it a place where everyone you meet treats you like family, and welcomes you with open arms?

    At Our Town Hospitality, Our Town is your home.

    We are looking to grow our family with the addition of a dishwasher to our culinary team.

    We are looking for a reliable and friendly steward to join our hospitality team in order to provide superb customer service to our guests. Your duties will include ensuring that assigned rooms are fully stocked, cleaned, and serviced to a high standard. You should also be able to resolve guest complaints and queries promptly and in a polite manner.

    To be successful as a Steward you must be honest, pleasant, and have detailed knowledge of, and comply with, all company policies, procedures, and standards.

    We are looking for someone who is flexible with mornings or evenings depending on hotel need.

    Steward Responsibilities:

    Maintain Cleanliness of all Dining Utensils

    Hotel Stewards are responsible for making sure all plates, glasses, bowls and silverware are perfectly cleaned between uses. This involves using an industrial dishwasher and then hand polishing to remove leftover smudges.

    Maintain Cleanliness of Kitchen and Storage Areas

    Hotel Stewards also have to make sure the kitchen and storage areas are kept clean at all times. This includes cleaning industrial kitchen appliances, such as stoves, grills, freezers and ovens. This is an integral part of the Hotel Steward's job, as the kitchen must meet health and safety standards at all times.

    Assist With Food Storage, Rotation and Preparation

    Although Hotel Stewards are not responsible for cooking, they are responsible for minor food preparation. This includes things like preparing fresh salads, garnishing dishes and adding fresh salt or pepper according to customer taste.

    Maintain High Standards of Personal Appearance

    Hotel Stewards are expected to have a clean and professional appearance at all times.

    Approach Each Customer Encounter With Positive Attitude

    Hotel Stewards spend a majority of their time in the back of the house, but some of their duties do involve interacting with customers. With hotel dining, it is all about the customer experience. Hotel Stewards must contribute to this experience by consistently maintaining a positive attitude in all interactions with customers.

    Our Company is an equal employment opportunity employer and will not discriminate, or retaliate against any employee or applicant in any manner prohibited by applicable federal, state, or local laws.

    Source: Hospitality Online

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