- Perform duties under moderate supervision with intermediate to advanced proficiency in administrative skills.
- Provide routine and more complex administrative support such as: typing memos and letters, answering telephones, taking and distributing messages, sending messages on behalf of the providers you are covering.
- Types all correspondence and division meeting minutes, etc
- Responsible for managing schedules for division providers including clinic schedules, OR schedules and L&D schedules and updating Qgenda for providers
- Responsible for answering and screening incoming telephone calls and inquiries, taking appropriate messages and making proper referrals.
- Coordinate calendars and meetings including: calendars for assigned physicians, managing meeting invites, travel arrangements, refreshments, or events for division.
- Typing and disseminating meeting minutes as directed.
- Work on division projects, coordinate work, take initiative using all available resources, follow through
- Work independently with the ability to create more advanced material.
- Meet with division providers regularly to go over schedules and outstanding follow up issues
- Assist with special projects as directed.
- Provide cross coverage as needed
- Follow HIPAA guidelines for the management of patient privacy and confidentiality.
- Other duties, as assigned.
- Minimum of a high school diploma or GED.
- Minimum two years applicable work experience required.
- Some additional training in office systems or other post high school education preferred.
- Knowledge of practice operations and standards.
- Understanding of procedures including filing, copying, scanning, printing, and faxing.
- Highly proficient in all communication skills (phone, verbal and written). Ability to handle sensitive information and situations with poise and professionalism.
- Phone skills: Ability to use phone system (answer and screen calls, put on hold), handle more complex calls and give more detailed information.
- Verbal skills: Ability to interpret information as appropriate; answer more complex questions in the most professional manner and communicate in a professional, courteous, clear and concise manner.
- Strong organizational, coordination and judgment skills. Ability to prioritize effectively. Ability to manage multiple tasks effectively, following established protocols, and work within systems.
- Advanced computer skills. Ability to use all applicable applications at highest competency level.
- Ability to problem solves and troubleshoots. Ability to analyze a situation and determine best course of action within established guidelines.
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BWH OBGYN/Administrative Assistant II/40Hrs - Boston, MA, United States - Partners Healthcare System
Description
The BWPO Administrative Assistant provides administrative support to the Division of General Obstetrics and Gynecology Specialists.The position requires advanced administrative skills and experience in Outlook calendar management, word processing, Excel spreadsheets, , presentation preparation via Powerpoint.
The candidate should possess a high degree of organization, the ability to prioritize assignments, respond to inquiries in a timely manner, follow up and communicate on outstanding issues.
Administrative Assistant utilizes an enormous amount of judgment and discretion in dealing with confidential and sensitive matters and in screening and handling certain routine and administrative functions on behalf of the Division of General Obstetrics and Gynecology Specialists.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
QUALIFICATIONS:
Level of education required:
Work experience required:
SKILLS/ ABILITIES/ COMPETENCIES REQUIRED:
Technical skills required:
Organization Skills:
System Skills: