-
Operations Leader in Residence
1 week ago
Excel Academy Charter Schools Chelsea, United StatesOrganization Overview · Excel Academy was founded in 2003 with the mission to provide a high-quality education to students in East Boston and Chelsea Massachusetts, communities that are predominantly low-income and Latinx and historically have faced significant social and educati ...
-
Operations Leader
2 weeks ago
Imperiall Boston, United States**Position Information** · **Office Location: Burlington, MA** · **Status: Full-Time** · **Days: Mon - Fri** · **Time: 2 pm - 10:30 pm** · **Compensation: $75,000 per year** · **INTRODUCTION** · Hi, I'm Jeannie I'm the Director of Leadership at Imperiall. We are looking for a lea ...
-
Security Sales Operations Leader 1402881
1 week ago
CISCO Systems Boston, MA, United StatesThis is an opportunity to shape the future of the Cisco's Security business leading the Global Security Sales Operations and Execution team.As a candidate for this role, you will have experience leading operating global technology sales organizations spanning from SMB to Enterpri ...
-
Overnight Inbound Operations Team Leader
4 weeks ago
Target Boston, United StatesThe pay range per hour is $ $45.50 · **ALL ABOUT TARGET** · Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here. · **ALL ABOUT GENERAL MERCHANDISE** · Experts of ...
-
Team Leader, Operations
2 weeks ago
Crate&Barrel Newton, United StatesWe inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning 130 store and distribution locations across the U.S. and Canada, we achieve together, drive results and innovate to inspire. Drawn together by a shared passion ...
-
Boston Medical Center Boston, United StatesPOSITION SUMMARY Boston Medical Center Health System is a ~$7B system whose mission is to provide Exceptional Care without Exception. The Health System includes a tertiary academic medical center a network of community health centers, a health plan and an affiliated accountable c ...
-
Boston Medical Center Boston, United States***: · Boston Medical Center Health System is a ~$7B system whose mission is to provide Exceptional Care without Exception. The Health System includes a tertiary academic medical center a network of community health centers, a health plan and an affiliated accountable care organi ...
-
F414/F404 Engineering Operations Leader
5 days ago
GE Renewable Energy Power and Aviation Lynn, United StatesJob Description Summary · The F414/F404 Operations Leader will drive top level product line tactical and strategic initiatives. In this role, the operations leader has purview over the product line's top level metrics for programs that span a diverse set of customers and airframe ...
-
F414/F404 Engineering Operations Leader
2 weeks ago
GE Renewable Energy Power and Aviation Lynn, United StatesJob Description Summary · The F414/F404 Operations Leader will drive top level product line tactical and strategic initiatives. In this role, the operations leader has purview over the product line's top level metrics for programs that span a diverse set of customers and airframe ...
-
Registered Nurse
3 weeks ago
Beth Israel Deaconess Medical Center Boston, United States Full timeJob Type: Regular · Time Type: Full time · Work Shift: Rotating (United States of America) · FLSA Status: Non-Exempt · When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. · The Cardiac ICU (CCU) is a 15-bed cardiac inte ...
-
Registered Nurse
1 week ago
Beth Israel Deaconess Medical Center Boston, United StatesJob Type: Regular · Time Type: Full time · Work Shift: Evening (United States of America) · FLSA Status: Non-Exempt · When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. · Department Specific Job Responsibilities: · PA ...
-
Leader of IT Operations
3 weeks ago
Reiser Canton, United StatesTHIS POSITION IS ONSITE IN CANTON MASSACHUSETTS · About Reiser · With more than 60 years of success in the food equipment industry, REISER is recognized worldwide for its high-quality equipment, innovative engineering, and outstanding service and support. Total commitment to ou ...
-
Leader of IT Operations
3 weeks ago
Reiser Canton, United StatesTHIS POSITION IS ONSITE IN CANTON MASSACHUSETTS · About Reiser · With more than 60 years of success in the food equipment industry, REISER is recognized worldwide for its high-quality equipment, innovative engineering, and outstanding service and support. Total commitment to o ...
-
F414/F404 Engineering Operations Leader
2 days ago
GE Aerospace Lynn, United StatesJob Description Summary · The F414/F404 Operations Leader will drive top level product line tactical and strategic initiatives. In this role, the operations leader has purview over the product line's top level metrics for programs that span a diverse set of customers and airfram ...
-
Team management of Wine Bistro Würzburg
2 weeks ago
Nebula Ventures Institute, United StatesAre you looking for an exciting and diverse job opportunity? Then you've come to the right place at the Winzergemeinschaft Franken eG (GWF). · The GWF is the largest wine family in Franconia and stands for a lived wine culture. Our popular wine bistro is located at the tourist ho ...
-
Maintenance Operations Leader Job
3 weeks ago
Arkema Middleton, United StatesJob Title: Maintenance-Operations Leader · Situation in organization · The Maintenance-Operations Leader reports directly to the Maintenance Manager. The role requires direct interaction with other departments (Maintenance, Operations, Technical, and HES) in order to successfully ...
-
Engineering Equipment Operator Leader
1 month ago
Forest Service Quincy, United States Full timeOperates engineering and construction equipment, such as graders, tractors with bulldozer or angledozer blades, front-end loaders, backhoes, trench diggers, and large industrial tractors, on all types of terrains. · Adjusts equipment attachments for proper positioning and working ...
-
Registered Nurse
3 weeks ago
Beth Israel Deaconess Medical Center Boston, United StatesJob Type: Regular · Time Type: Full time · Work Shift: Rotating (United States of America) · FLSA Status: Non-Exempt · When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. · Department Specific Job Responsibilities: · O ...
-
Shift Manager
2 weeks ago
SilverLinx Malden, United StatesWe are looking for you as a shift leader (m/f/d) for our Burger King at the Köckern West rest stop, starting immediately and in full-time, permanent position. Your job as a shift leader (m/f/d) includes: * Sales and preparation of food, coffee & drinks * You take responsibility f ...
-
Senior Account Executive
2 weeks ago
Toshiba America Business Solutions Boston, United States Full timeSenior Account Executive · First year potential total compensation is $90,000Base: $44K-$47K depending on experience. · First-year on-track earnings at 100%, including base, commission, bonus, and expense allowance of $90,000(approximate). · Manufacturer incentive programs avera ...
Operations Leader - Boston, United States - Imperiall, Inc.
Description
Position Information
Office Location: Burlington, MA
Status: Full-Time
Days: Mon - Fri
Time: 2 pm - 10:30 pm
Compensation: $75,000 per year
INTRODUCTION
Hi, I'm Jeannie I'm the Director of Leadership at Imperiall. We are looking for a leader to join our Operations Team. This position is important to our company since it is a crucial part of our core business. We are looking for someone interested in building a career at a dynamic, young, and healthy company We constantly talk about impacting our team members and partners.
As an Operations Leader, you will be responsible for leading the branch's operations team, coordinating the whole workforce, ensuring the completion of the contracted cleaning services at our partners' facilities, empowering and training team members to maximize results, and cultivating our strong organizational culture.
You should keep reading this job posting if:
You enjoy working with people
You are patient, understanding, and can easily adapt to different people's profiles
You appreciate constructive feedback and continuous improvement
You consider yourself a leader and a team player
You value healthy and motivating organizational culture
You are interested in growing as a professional and human being
You want to join a happy, dynamic company
You have strong human skills, such as listening, empathy, communicating
You are detail-oriented and appreciate following structured systems
You wish to make a difference in the world we live in
WHAT IS IT LIKE TO WORK WITH IMPERIALL?
Imperiall is all about people. We exist to cultivate a community that inspires individuals to live fulfilling lives and positively impact those around them. We truly believe all human beings are greater than their job descriptions, and we're looking for real-life leaders capable of mastering their best versions to contribute to our community in a meaningful way.
We are a commercial cleaning company that provides value to corporate, education, industrial, and medical customers. Our services are known for their astonishing high-quality standards, which must be respected and achieved every single day. And we perform our services to build our people. Our partners are members of our community, not more important than our team members, but equally valuable. We aim to foster a culture of mutual appreciation among everyone we touch. Our core values are:
RESPECT - all beliefs and attitudes
LISTEN - actively to other people, their opinions, and concerns
DEVELOP - your equals and help them become better versions of themselves
APPRECIATE - small actions and recognize their value
CELEBRATE - each other's achievements and special moments
CARE - about the overall well-being of your community
If these beliefs are compatible with your ideals, we would love to meet you and welcome you as a part of your family.
If you want just a job, this may not be the right fit. But if you're looking for a professional career with opportunities to improve yourself and impact many other lives in a people-centric culture where everybody matters, we're waiting for you
Please continue reading this role description and see the application instructions for this position.
WE NEED YOU
The Operations Leader's main role is to create a collaborative and positive work environment for all our members. The Operations Leader works closely with all Community Leaders, guiding and supporting them to ensure the Operational Team meets our partner's expectations and achieves our high-quality standards. It's the Operations Leader's duty to lead, guide, and inspire the team so that, together, they can evolve in their roles and exceed results. Leadership skills are the key to a successful Operations Leader. This position reports directly to the Director of Leadership.
WHAT WE ARE OFFERING
Full-time position.
Opportunity to exercise leadership, exceptional listening, empathy, and care toward the community
An opportunity to enter the amazing commercial cleaning industry
The fulfillment of coordinating a professional and competent Operations team
An exciting career in a dynamic company
Self-development and growth opportunities: we invest in our people
Warm and welcoming organizational culture and wonderful work environment
COMPENSATION AND BENEFITS
• The compensation program is above industry standards.
• Weekly pay.
• Company car.
• Paid Gas.
• Health care insurance.
• Dental insurance.
• Vision insurance.
• Various courses and certificates available.
• Paid Holidays.
• Paid time off.
• Paid Vacation.
• Career advancement plan (Many opportunities for growth).
• Paid in-house graduation training program.
• Paid outside certifications.
• Paid Human Skills development course.
• Paid attendance to events and conferences.
WHAT'S REQUIRED TO WORK HERE:
Cultural Match - our organizational culture is our most important asset. Our people are always in the first place, and the Operations Leader must cherish and promote it at all costs.
Leadership Skills – true leaders are not self-entitled and individualistic. You must always put your team member's needs before your own. A successful Operations Leader knows how to empower and inspire their team.
Listening Skills – a true leader knows the power of listening. That's the way to learn new ideas, improve the system, and develop.
Detail-Orientation – the details make an enormous difference in the daily routine. The service performed by Imperiall thrives on consistency.
Care – a true leader cares about people. Before professional, we are all people. People have problems, situations, and concerns. It's the Operations Leader' responsibility to ensure the team feels heard and cared for.
Trustworthiness – Our culture exists because of mutual trust amongst the team. Loyalty is essential every step of the way.
Altruism – always put other people's needs first. Ensure you provide all the team members with the tools necessary to thrive.
Systematic Profile – systems exist for a reason. To ensure professional and efficient operations, the Operations Leader must follow and enforce Imperiall Systems.
Being bilingual is a must – most of our team members speak Spanish, so we must be able to communicate effectively with them. Also, English is constantly used with partners and in the office.
Computer Skills - we work with multiple software to increase our efficiency and diminish time spent on manual tasks. The Operations Leader must be comfortable with computers, iPhones, and iPads.
High-Standard Consistency - in order to achieve results, we must be consistent in developing the team development, following the system, and ensuring high-quality standards
Organization Skills - Plans, organizes, schedules, and budgets in an efficient, productive manner. Focuses on key priorities.
Driving – frequent visits to partner's facilities are a must – that's the best way to keep track of on-site development and quality standards
RESPONSIBILITIES OF THE JOB:
Leadership
Provide constant guidance, support, and inspiration to Community Leaders, Team Leaders, Operations Technicians, and Specialists.
Promote Imperiall culture at all times since that's our biggest and most important resource.
Lead weekly meetings with your team of Community Leaders regarding self-development, technical training, and human skills training.
Be available for the whole community of Specialists in the field – you must be a reliable source of knowledge, insights, guidance and compassion.
Create constant initiatives to develop the Operations community.
Cultivate a meaningful relationship with all team members based on our core values of respecting, listening, developing, appreciating, celebrating, and caring.
Evaluate performance using key metrics and address issues to improve it.
Conduct frequent performance reviews, providing honest, direct, and caring feedback to team members.
Operations
Perform weekly meetings with the Director of Leadership to discuss strategic planning and reports about community members, accounts, etc.
Perform daily meetings with Partner Consultant to discuss notes, overall situation of accounts, and review partner requests/complaints.
Perform daily meetings with Community Leaders to go over all the notes, discuss schedules, and dispatch requests/complaints resolutions to be dealt with.
Optimize and oversee the operational aspects of multiple accounts to ensure efficiency.
Constantly monitor and train the operations team on how to lead community members to ensure overall satisfaction.
Review weekly site budget performance and enforce recommendations for improvement.
Visit accounts sites within your area of operation to ensure our standards are met, and all community members are well trained.
Perform periodic site visits to meet new community members, aiming to double-check training procedures and introduce yourself as another layer of leadership within the company.
Perform monthly site visits in strategic accounts for meetings with Team Leaders.
Perform periodic site visits to review quality standards and analyze potential improvement opportunities.
Create Operational plans and strategies for all accounts under your responsibility.
Create and document Specialists' schedules to maximize efficiency
Co-lead Installations Meetings for new accounts
Administrative
Ensure compliance with the company's policies and operational guidelines.
Review and update Imperiall's quality assurance software
Review and approve the timekeeping system
Review and update Imperiall's ticketing software
Review and update Imperiall's scheduling software
Utilize the main company software to communicate, assign tasks, adjust schedules, and track team member's activities.
Review, adjust, complete, and report weekly Payroll
Interview applicants for open leadership positions
Conduct progressive discipline process for leadership positions
Ensure progressive discipline process is being correctly followed for all positions
Perform daily meetings with the Talent Coordinator to discuss open positions, available candidates, and recruiting strategies
Apply today and initiate your journey as a proud member of the Imperiall team