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    Computer Support Technician - Tucson, United States - Intelus Group

    Intelus Group
    Intelus Group Tucson, United States

    2 weeks ago

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    Description

    Job Description

    Job Description

    We are seeking a Computer Support Technician to join our team You will resolve computer-related issues for your clients.

    Responsibilities:

    • Provide technical assistance with computer hardware and software
    • Resolve issues for clients via phone, in person, or electronically
    • Recommend hardware and software improvements
    • Track customer issues and resolutions
    • Perform computer systems maintenance
    • Assist customers with data management
    • Install IT, AV, and Security Equipment
    • Run, terminate IT, AV, and another low voltage cabling

    Qualifications:

    • Previous experience in IT, customer service, or other related fields
    • Ability to build rapport with clients
    • Strong troubleshooting and critical thinking skills
    • Positive and professional demeanor
    • Ability to prioritize and multitask
    • Deadline and detail-oriented
    • Experience with Connectwise Manage or similar RMMs

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