- Oversee day to day supervision of Full Service Attendants including creating monthly schedules
- Support Field Service Manager with assigning and following up on daily tasks to Field Service Techs
- Communicate with management regarding potential engineering changes to improve quality of the machines, as well as the customer experience
- Instruct and train technicians on company equipment and procedures
- Conduct regular inventory counts of Field Service Technician's company vans
- Administer and ensure compliance with TOMRA company procedures as well as Metro NY policy and procedures
- Maintain excellent working relationships with customers in order to provide technical training and assistance, as well as resolving issues in a productive and timely fashion
- Analyze, diagnose and repair technical and mechanical issues
- Trouble shoot and repair conveyor equipment and components
- Repair/Replace: sorting units, compactors, safety switches, drives, gears, pulleys, etc.
- Troubleshoot and replace electric circuits and systems which include: motors, fuses, circuit breakers, sensing switches, control wiring, transformers, etc.
- Install, configure and test ancillary data equipment (including Tomra Trac) supporting the operation of reverse vending machines at customer locations.
- Analyze and resolve data communication equipment malfunctions.
- Previous experience using chain falls, coma longs, hoists, lift carts, etc. to safely move equipment and parts for installation or replacement
- Employee is required to use hands and associated tools, to assemble, disassemble and repair mechanical components and RVM machinery
- Must be able to regularly lift up to 50 lbs. and frequently push/pull up to 150 lbs.
- Associate Degree or Certificate Program in Data Communication/Electronic Technology, Computer Science or equivalent trade experience.
- 5-7 Years' experience in electromechanical field service or equivalent
- 1-3 Years' experience leading/ managing a team of remote workers
- Previous exposure to manufacturing/ inventory control principles
-
Supervisor, Administrative Support
3 weeks ago
Northwell Health Glen Oaks, United StatesSupervises and coordinates clerical staff and administrative operations of department. Performs diversified administrative/coordinative duties supporting the business activities of a department head. · Job Responsibility · - Promotes department goals by selecting, motivating, and ...
-
Supervisor, Patient Support
2 weeks ago
ConnectiveRx Whippany, United StatesOverview: · **Program : Affordability / Fixer Program** · Under the direction of the department leader, the Supervisor, Patient Support is responsible for ensuring that their team provides extraordinary patient concierge health care services enabling access to care for prescripti ...
-
Supervisor of Student Support Services
1 week ago
Lead Charter School Newark, United States**LEAD Charter School** · - Job Description: Supervisor of Student Support Services_ · **LEAD Charter School**, NJ's first alternative charter high school, seeks an exceptional educational leader to join its community of educators. The mission of LEAD is to enable students ages 1 ...
-
Supervisor, Client Support
1 week ago
PMX New York, United States**Company Description** · Publicis Media's Central Activation team supports PM accounts by building support and executing media campaigns via a global offshore delivery network to meet performance goals across a variety of channels. The Client Support team within Central Activati ...
-
Supervisor Laboratory Instructional Support
2 weeks ago
Rutgers University Newark, United States**Position Details**: · - Position Information**Recruitment/Posting Title** · - Supervisor Laboratory Instructional Support**Job Category** · - Staff & Executive - Research Support (Laboratory/Non-Laboratory)**Department** · - SASN - Chemistry**Overview** · - Rutgers University-N ...
-
Hearing Support Supervisor
1 week ago
New York City, NY Bronx, United StatesABOUT OATH: · The City of New York's Office of Administrative Trials and Hearings (OATH) is the nation's largest administrative tribunal, holding approximately 400,000 trials and hearings a year. As the City's central, independent administrative law court, OATH adjudicates a wide ...
-
Administrative Support Supervisor-kp3, Kp10
2 weeks ago
NYU Langone Health New York, United States**NYU Langone Health** is a world-class, patient-centered, integrated academic medical center, known for its excellence in clinical care, research, and education. It comprises more than 200 locations throughout the New York area, including five inpatient locations, a children's h ...
-
Community Based Ltc Support Supervisor
2 weeks ago
MJHS New York, United StatesThe challenges of affordable healthcare continue to create new opportunities. Elderplan and HomeFirst, our Medicare and Medicaid managed care health plans, are outstanding examples of how we are expanding services in response to our patients' and members' needs. These high-qualit ...
-
Administrative Support Supervisor-kp18, Hcc9
1 week ago
NYU Langone New York, United States**NYU Langone Health** is a world-class, patient-centered, integrated academic medical center, known for its excellence in clinical care, research, and education. It comprises more than 200 locations throughout the New York area, including five inpatient locations, a children's h ...
-
NYU Langone New York, United States**NYU Langone Health** is a world-class, patient-centered, integrated academic medical center, known for its excellence in clinical care, research, and education. It comprises more than 200 locations throughout the New York area, including five inpatient locations, a children's h ...
-
Program Supervisor, School-based Early Support
3 weeks ago
CAMBA Brooklyn, United States**Who We Are**:CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City. CAMBA serves more than 65,000 individuals and families each year, citywide, including almost 13,000 youth. Our 180+ programs in ...
-
Resident Aide
2 weeks ago
Barrier Free Living Bronx, United StatesBFL Apartments (BFLA) is a supportive housing program. BFLA offers services to vulnerable and needy populations with disabilities _who are survivors of domestic violence_, specifically, homeless disabled adults and disabled veterans and for families who have a head of household w ...
-
Case Aide
3 weeks ago
Rising Ground, Inc Bronx, United StatesOverview: · The Case Aide performs various supportive activities for casework services in support of the needs of the Family Foster Care Program. Duties may include "support activities" such as collecting information or investigating situations to obtain information about family ...
-
Program Supervisor- Hf
1 week ago
Catholic Guardian Services Bronx, United States_**We provide help, create hope, and preserve dignity.**_ · As one of the largest human services agencies in New York, we offer a variety of programs and services addressing child welfare, family support, developmental disabilities, immigration, and mental health needs. · **Job T ...
-
Administrative Assistant
2 weeks ago
BronxWorks Bronx, United StatesBronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standa ...
-
Group Leader
2 weeks ago
Catholic Charities Community Services Bronx, United States**Description** · Summary: The Group Leader is responsible for helping participants complete homework and provide academic support and guidance. · **Responsibilities**: · - Arrive on time, ready to work, and report to the Program Director or Program Supervisor. · - Track daily at ...
-
Safety Monitor
3 weeks ago
BronxWorks Bronx, United StatesBronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standa ...
-
Care Manager
2 weeks ago
Acacia Network Bronx, United StatesAcacia Network, the leading Latino integrated care nonprofit in the nation, offers the community, from children to seniors, a pathway to behavioral and primary healthcare, housing, and empowerment. We are visionary leaders transforming the triple aim of high quality, great experi ...
-
Supervisor, EHS Facility Compliance
3 weeks ago
NYC Careers Bronx, United States**Supervisor, EHS Facility Compliance - In City**: · - Apply**Supervisor, EHS Facility Compliance - In City**: · - Agency: DEPT OF ENVIRONMENT PROTECTION · - Posted on: 05/11/2024- Job type: Full-time · Location · BRONX · - Title Classification: Exam may be required · Department ...
-
Service Coordinator
1 week ago
Concern for Independent Living Bronx, United StatesConcern Housing is seeking a Service Coordinator to be responsible for assisting tenants with successful community integration by using a person-centered, strength-based approach to facilitate linkages with community resources, provide individualized counseling and support, and e ...
Service Support Supervisor - The Bronx, United States - Tomra Systems ASA
Description
Company DescriptionTOMRA North America, is a top International Reverse Vending and Recycling Company. At Tomra transformation is at the heart of everything we do. We transform ideas & technology to create intelligent and pioneering tools to support a sustainable future.
Job Description
$80,000 Salary with the opportunity for yearly bonus. Company car is included.
The Service Support Supervisor is a supervisory position that has the responsibility for leading, organizing and efficiently managing the Full Service Attendants and Service Field Technicians in the New York City market.
This position will also work with the Service Manager to coordinate with the field service, engineering, information technology and customer service departments to effectively satisfy customer support requirements per contracts and service level agreements.
The Service Support Supervisor will also be required to handle escalated service calls that the Field Service Technicians or Data Communication Technicians need help resolving.
As such, the position requires the ability to successfully, analyze, test, troubleshoot, repair/replace, and rebuild all mechanical, electrical and data communication components within a reverse vending machine.
ESSENTIAL DUTIES AND RESPONSIBILITIES (include the following. Other duties may be assigned)Supervisory/Managerial
Mechanical/Electrical/ Data Communication:
#appcast
Qualifications
QUALIFICATIONS
Employee must have good computer, network, electronic and mechanical skills. Experience using data, cable and electrical test equipment and tools are required. Basic understanding of common network IP/data communication protocols and electrical practices is required. Employee must have basic customer relations and people skills.
Position will require extensive travel throughout New York City, the five boroughs and Long Island. Therefore, the person who fills this role must live in the market.
EDUCATION and/or EXPERIENCE
LANGUAGE SKILLS
Must be able to communicate effectively with management, as well as various levels of Customers at remote sites. Bi-lingual, English/ Spanish preferred but not required.
Additional Information
All your information will be kept confidential according to EEO guidelines.
