- Greet all patients in a friendly and welcoming manner
- Confirm all appointments in advance and constantly and efficiently optimize the schedule
- Monitor all no-shows and call within 5-10 min of appointment time. Rebook if possible or follow no-show medical spa procedures
- Communicate no-show policy to all patients
- Document all communication in EHR
- Open and close office daily according to medical spa standards
- Answer all phone calls with positivity and a smile
- Respond to all voicemail messages according to medical spa standards
- Schedule all patient treatments and track no-shows and cancellations
- Follow check in and check out procedures
- Keep up to date with electronic copies of consent and intake forms
- Address and predict any scheduling conflicts immediately and with urgency daily
- Update all patients' appointments regarding numbing cream procedures
- Check lead system regularly and contact patients in a timely manner
- Facebook Checks ins and monitor Facebook and Instagram and Google (social media)
- Solicit patient reviews for Google
- Assist patients as needed with product rewards
- Perform duties as assigned and participate in cross training
- Clean and maintain equipment, restrooms, waiting area and overall spa atmosphere daily. Examples include but are not limited to the following: trash and recycling removal at the end of the day, toilets and sinks cleaned, toilet paper and paper towels restocked, clean treatment rooms with Clorox wipes, and vacuum.
- Maintain patient confidentiality and HIPAA requirements
- Excellent organizational skills
- Strong ability to organize and prioritize
- Proven ability to manage projects
- Ability to be self-motivated, work independently, and meet deadlines
- Strong written and verbal communication skills; able to communicate effectively with persuasion and passion
- Task-oriented and strong attention to details
- Proficiency in multiple software programs, including Zenoti, and the ability to learn quickly
- Bachelor's Degree preferred but not required
- 3 years of experience in a medical, spa, or office role is preferred but not required
- Not a remote position. Requires work in a typical office setting where time is spent working on a computer.
- Access to reliable transportation
-
Memory Care Program Coordinator
2 weeks ago
Brookdale Senior Living Charleston, United StatesMemory Care Program Coordinator · Overview · Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity · Clare Bridge (Memory Care) Program /Activities Coordinator needed · This position will be working with our Memory Care Residents with planning, coordinat ...
-
FlexHome Care Coordinator
2 weeks ago
Senior Helpers Mt Pleasant, United StatesThis job description outlines your primary responsibilities as FlexHome Care Coordinator-Mt. Pleasant,however, the exact duties for each assignment will vary. Before a new assignment, SeniorHelpers will provide you with information about your client and review any special needs t ...
-
FlexHome Care Coordinator
1 week ago
Senior Helpers Mt Pleasant, United StatesThis job description outlines your primary responsibilities as FlexHome Care Coordinator-Mt. Pleasant, · however, the exact duties for each assignment will vary. Before a new assignment, Senior · Helpers will provide you with information about your client and review any special ...
-
Scheduling Care Coordinator
4 weeks ago
Comfort Keepers of South Carolina Mount Pleasant, United StatesJob Description · Job DescriptionDo you seem to always know "the next right thing to do" even before others even realize there's an issue? Do you bring the just the problem? Do you thrive in fast-paced environments where getting it right is just as important as getting it done q ...
-
Nurse Care Coordinator
3 weeks ago
Trident Medical Center North Charleston, SC, United States Part timeDo you want to join an organization that invests in you as a(an) RN Case Manager PRN? At Trident Medical Center, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years. · Trident Medical C ...
-
FlexHome Care Coordinator
1 week ago
Senior Helpers Mt Pleasant, United StatesThis job description outlines your primary responsibilities as FlexHome Care Coordinator-Mt. Pleasant,however, the exact duties for each assignment will vary. Before a new assignment, SeniorHelpers will provide you with information about your client and review any special needs t ...
-
FlexHome Care Coordinator
2 weeks ago
Senior Helpers Mt Pleasant, United StatesThis job description outlines your primary responsibilities as FlexHome Care Coordinator-Mt. Pleasant, · however, the exact duties for each assignment will vary. Before a new assignment, Senior · Helpers will provide you with information about your client and review any special ...
-
Scheduling Care Coordinator
6 days ago
Comfort Keepers Mount Pleasant, SC, United States Full timePleasant is a top-tier elderly care services provider in South Carolina. care services while honoring and respecting their independence. We are very selectively looking for a Scheduling Care Coordinator to join our professional team in · Ensure clients receive optimized levels o ...
-
Scheduling Care Coordinator
6 days ago
Comfort Keepers Mount Pleasant, SC, United States Full timeDo you seem to always know "the next right thing to do" even before others even realize there's an issue? Do you bring the just the problem? Do you thrive in fast-paced environments where getting it right is just as important as getting it done quickly? If this sounds like you, ...
-
wound care coordinator
4 weeks ago
Vibra Healthcare Inc. Mt Pleasant, SC , USA, United StatesOverview · COME BUILD YOUR CAREER WITH VIBRA HEALTHCARE · We are seeking a Wound Care Coordinator to join our team · Hospital Details · Vibra Hospital of Charleston, located in Mount Pleasant, SC is a 58 bed Critical Care Hospital providing acute care services to patients recover ...
-
Spiritual Care Coordinator
1 week ago
Agape Care Group Sullivans Island, United StatesOverview: Join Our Team as a Spiritual Care Coordinator (PRN)Are you passionate about making a difference in the lives of others? Do you want to make a meaningful impact and help create positive experiences for patients and families? We are looking for spiritual care coordinators ...
-
Associate Patient Care Coordinator
4 weeks ago
UnitedHealth Group Mt Pleasant, United States$2,000 SIGN ON BONUS FOR EXTERNAL APPLICANTSOptum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy ben ...
-
Patient Care Coordinator
1 week ago
Palmetto SpOT Summerville, United StatesBusy Speech and Occupational Therapy office is looking for a full time patient Care coordinator. Candidates should have significant experience with front medical office duties including but not limited to: customer service, scheduling, phone etiquette, insurance authorizations, a ...
-
care coordinator
2 weeks ago
Uphams Corner Health Center Dorchester, United StatesJob DetailsJob Location415 Columbia Rd - Dorchester, MADescriptionUpham's Corner Health Center is non-profit organization committed to providing high quality, low cost, culturally sensitive, and community-based health and social services to the residents of North Dorchester and a ...
-
Staffing Coordinator for Busy Home Care Agency
3 weeks ago
Right At Home Mt Pleasant, United StatesAre you looking for a challenging role that allows development opportunities while improving the quality of life for those you serve? Do you value having personal connections with those you work with? If so, Right at Home has the opportunity for you Staffing Coordinator, Staffing ...
-
Vibra Healthcare Inc. Mt Pleasant, SC , USA, United States Full timeOverview · COME BUILD YOUR CAREER WITH VIBRA HEALTHCARE · We are seeking a Wound Care Coordinator to join our team · We will train · $15,000 BONUS for Full Time - 8hr Days, No Weekends · Hospital Details · Vibra Hospital of Charleston, located in Mount Pleasant, SC is a 58 bed Cr ...
-
Care Coordinator RN
1 week ago
IASIS Healthcare Dorchester, United StatesCare Coordinator RNClick Here to Apply OnlineJob DescriptionLocation: Carney HospitalPosted Date: 8/17/2023Position Summary:The Care Coordinator is a registered nurse who will work as a member of the health care team to coordinate patient care and services across the continuum, a ...
-
Patient Care Coordinator
4 weeks ago
HearingLife Summerville, United States· Patient Care Coordinator · Job Locations · US-SC-Summerville · Job System ID · # of Openings · 1 · Overview · Who WE Are: · HearingLifeis a national hearing care company and part of the Demant Group, a global leader in hearing healthcare builton a heritage of care, health an ...
-
Patient Care Coordinator
4 weeks ago
Palmetto SpOT Summerville, United StatesBusy Speech and Occupational Therapy office is looking for a full time patient Care coordinator. Candidates should have significant experience with front medical office duties including but not limited to: customer service, scheduling, phone etiquette, insurance authorizations, a ...
-
Customer Care Coordinator
4 weeks ago
Riverside Community Care Summerville, United StatesMPW is growing at a rapid pace. We would like to be able to interview any potential candidates as soon as possible. If you are interested in scheduling an interview, please text MPW TO 25000, so that our virtual assistant Erin can get you scheduled. · This position is responsible ...
Patient Care Coordinator - Charleston, United States - Allora Solutions Group
Description
Job Description
Job DescriptionOur client is searching for a Patient Care Coordinator. This is a full-time, non-exempt position and will report directly to the owner of the business. Benefits include PTO, 401(k), health insurance, voluntary benefits, discounts, treatments, and bonuses. Experience in a medical spa is preferred but not required.
SUMMARY
The Patient Care Coordinator is responsible for front of the house responsibilities. The ideal candidate must be able to use technology on all levels, prioritize patient and business needs, and shift from task to task easily while maintaining composure.
ESSENTIAL FUNCTIONS
KNOWLEDGE, SKILLS, and ABILITIES
TRAINING and EXPERIENCE
PHYSICAL REQUIREMENTS
As part of our hiring process, we require all candidates to complete the predictive index, which will be provided during or after the initial virtual interview