Workstation Support Specialist - Wilmington, United States - Brooksource

Brooksource Wilmington, United States

2 weeks ago

Description

Brooksource is searching for a Workstation Support Specialist for our Fortune 500 Energy partner located in Southport, NC contract with potential for extension or hire. This is the ideal opportunity for a candidate with troubleshooting experience and technical understanding to support a hands-on hardware team. The candidate will be required to obtain Nuclear access clearance, including background checks and passing nuclear access testing requirements.

Make sure to apply quickly in order to maximise your chances of being considered for an interview Read the complete job description below.

The Workstation Support Specialist role provides desktop hardware, software, printer, and peripheral technical support. The Workstation Support Specialist also supports some mobile devices such as tablets and wireless phones. The Workstation Support Specialist ensures an accurate inventory of company devices is maintained.

Daily You Will:

to problem resolution requests as specified by priority definitions.
troubleshooting skills to facilitate problem resolution.
assigned Help Desk tickets updated by thoroughly documenting and closing in a timely manner.
with second and third level support, as well as other IT groups, to reach a resolution to problems in a timely manner.
positive relationships with all partners to ensure seamless IT to customers.
remote resolution effectively to close out problem calls.
and deploy assets ensuring maximum efficiency and quality.
and support IT policies, procedures, and standards.
accuracy of Asset inventory.

Skillset:

Degree or Bachelor's Degree in Information Technology, Computer Science or Electronics
supporting workstation hardware, software, printers, tablets, and wireless devices. Specific experience required with Windows 10, Dell computer hardware, Office 365
with Remedy or other ticketing system to manage resolution of problems and requests
managing Asset inventory
and able to work with minimal supervision
interpersonal and customer service skills.
to communicate clearly, concisely, and accurately with all levels in the organization, both written and oral communication.
to work with others in the role as a team to ensure service levels are met.
to participate in after-hours duty and Emergency Response rotation.

Qualities of a Top Candidate:

interpersonal skills and written/oral communication skills to work effectively with business partners, peer IT resources, and all levels of management
to reason logically analyze and evaluate data, troubleshoot and draw appropriate conclusions
and excited learned looking to grow current hardware & support skills

Environment:

Report: Reporting Directly to IT Manager
Team Size: 5 people
Company Size: Fortune 500 Energy Company
Hours: M-Th 7AM-5:30PM, 40-hour weeks, 1 week on call every month
Location: Southport, NC

Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.

Evening Behavioral Support Specialist

1 week ago

Steps Hanover, United States

**We are so happy to see you here at Steps Behavioral Health** · Join our amazing treatment team today offering behavior therapy to those on the autism spectrum. · We are looking to hire a **Behavior Therapist or Registered Behavior Technician (RBT)** · Our Behavioral Therapists ...
Data Support Specialist

1 week ago

University of North Carolina Wilmington Wilmington, United States

Core responsibilities may include but are not limited to:Basic and advanced statistical and data analysis support including graphical data representations, quantitative data analysis, and tabular data representations as well as consultation for metho Support Specialist, Support, ...
Customer Support Specialist

1 week ago

Xylem Wilmington, United States

We're Hiring for a Customer Support Specialist · If you are excited and passionate about helping #LetsSolveWater, consider joining our team today Xylem, Inc. is a leading global water technology company servicing more than 150 countries and is dedicated to solving the world's mo ...
patient support specialist

6 days ago

EmergeOrtho Wilmington, NC , USA, United States

· EmergeOrtho is committed to being the trusted leader in innovative, quality-focused comprehensive musculoskeletal care. With offices across North Carolina, the Patient Support Specialist greets and assists all patients and other visitors who arrive to EmergeOrtho. The speciali ...
Operations Support Specialist

1 hour ago

State of North Carolina Wilmington, United States

Salary: $ $20.00 Hourly · Location : Wake County, NC · Job Type: Temporary Full-Time · Job Number: 22699 · Department: Office of State Human Resources · Division: Temporary Solutions · Opening Date: 05/17/2024 · Closing Date: 5/28/2024 5:00 PM Eastern · Job Class Title: A ...
Client Support Specialist

1 week ago

Western & Southern Life Wilmington, United States

Overview : · Provides timely and courteous service to internal and external clients by researching, analyzing and resolving service requests and complaints. Effectively answers questions related to existing contracts and products providing accurate, detailed and complete informa ...
Peer Support Specialist Director

1 week ago

Coastal Horizons Center Wilmington, United States

JOB ANNOUNCEMENT · Job Title: Peer Support Specialist Director · Location: Remote (New Hanover County, NC) · Hours: 40 hours/week, Full Time, M-F, Exempt · Coastal Horizons Center, Inc. seeks a qualified Peer Support Specialist Director for our TASC (Treatment Accountability for ...
Patient Support Specialist, Float

1 week ago

EMERGEORTHO, P.A. Wilmington, United States

Greeting patients; answering phones; patient check-in, registration, and check-out; insurance verification; appointment scheduling; prepare and review charts for appointments; and processing orders Keeps an open line of professional communication wit Support Specialist, Patient, ...
patient support specialist, float

5 days ago

EmergeOrtho Wilmington, NC , USA, United States

· EmergeOrtho is committed to being the trusted leader in innovative, quality-focused comprehensive musculoskeletal care. With offices across North Carolina, the Patient Support Specialist greets and assists all patients and other visitors who arrive to EmergeOrtho. The speciali ...
Administrative and Technical Support Specialist

5 days ago

Amentum Hanover, United States

Amentum is seeking an **Administrative and Technical Support Specialist** . The AA independently accomplishes general or routine office administrative tasks. The AA should have the expertise and qualifications to accomplish moderately complex administrative tasks with minimal gui ...
Administrative and Technical Support Specialists

3 weeks ago

Amentum Hanover, United States Full time

Amentum is seeking an Administrative and Technical Support Specialist. The AA independently accomplishes general or routine office administrative tasks. The AA should have the expertise and qualifications to accomplish moderately complex administrative tasks with minimal guidance ...
Administrative and Technical Support Specialists

1 week ago

Amentum Hanover, United States

Amentum is seeking an Administrative and Technical Support Specialist. The AA independently accomplishes general or routine office administrative tasks. The AA should have the expertise and qualifications to accomplish moderately complex administrative tasks with minimal guidance ...
Peer Support Specialist Director

4 days ago

Coastal Horizons Center Wilmington, United States

Job Description · Job DescriptionJOB ANNOUNCEMENT · Job Title: Peer Support Specialist Director · Location: Remote (New Hanover County, NC) · Hours: 40 hours/week, Full Time, M-F, Exempt · Coastal Horizons Center, Inc. seeks a qualified Peer Support Specialist Director for our TA ...
Administrative and Technical Support Specialist

4 days ago

Amentum Hanover, United States Full time

Amentum is seeking an Administrative and Technical Support Specialist. The AA independently accomplishes general or routine office administrative tasks. The AA should have the expertise and qualifications to accomplish moderately complex administrative tasks with minimal guidance ...
Senior Computer User Support Specialist

3 days ago

Cayuse Shared Services Wilmington, United States

Overview: · Cayuse Technologies, LLC is a Small Business Administration (SBA) Tribal 8(a) certified technology and government solutions provider. Founded in 2006, our past performance spans both private and public sectors, providing innovative solutions and delivery excellence a ...
Security Specialist

4 days ago

Target East Hanover, United States

Starting Hourly Rate / Salario por Hora Inicial: $19.50 USD per hour · **ALL ABOUT TARGET** · Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here. · **ALL ABOUT A ...
Teaching Assistant

5 days ago

Cardinal Cushing Centers Hanover, United States

**At** **the Cardinal Cushing Centers, we support people with intellectual and developmental disabilities, providing possibilities and opportunities for growth and advancement. Our programs for students, adults and community members include education, employment training, transit ...
Patient Support Specialist

1 day ago

EmergeOrtho Leland, United States

· EmergeOrtho is committed to being the trusted leader in innovative, quality-focused comprehensive musculoskeletal care. With offices across North Carolina, the Patient Support Specialist greets and assists all patients and other visitors who arrive at EmergeOrtho. The speciali ...
Distribution Teammate/equipment Operator 6pm

5 days ago

Owens and Minor Hanover, United States

We are **hiring immediately** for full-time Distribution Teammate/Equipment Operators. These roles support front line healthcare workers in the Hanover area by providing them with medical products that save lives. Come join a growing team that is supporting the advancement of hea ...
Warehouse Associate

5 days ago

Owens and Minor Hanover, United States

We are **hiring immediately** for full-time Distribution Teammates Order Pickers. These roles support front line healthcare workers in the Hanover area by providing them with medical products that save lives. Come join a growing team that is supporting the advancement of healthca ...