Jobs
>
Chicago

    Implementation Consultant - Chicago, United States - Highland

    Highland
    Highland Chicago, United States

    3 weeks ago

    Default job background
    Description

    Job Title: Implementation Consultant

    Work location: Chicago IL

    Division/ Department: Inovus Technologies

    Reports To: Director of Delivery

    Status: FT W2

    About Inovus

    For 25 years, as part of the Highland Group, Inovus Technologies has been helping clients better serve their customers and team members by delivering custom designed and configured business management solutions, driving digital innovation, and delivering low-code/no code Software-as-a-Service (SaaS) platforms.

    Implementation Consultant Job Description

    The Implementation Consultant is responsible for bringing to life the client's vision for their platform. This role combines business acumen with technical expertise to configure a solution that meets the client's goals and establishes a solid foundation for future enhancements. Create boards, automations, dashboards, and assist your clients with utilizing features.

    You will collaborate daily with a cross-functional agile team of Business Solution Consultants including the Director of Solution Delivery, Analysts, other Consultants, and Developers. A team player who capitalizes on the value of each person's skill set, ,and shares their own expertise, is positioned to succeed in this role.

    Bring your own knowledge of Business Operations, process workflows, and data management to enhance the offerings of Inovus's team. Strong rapport-building skills help the right candidate provide process guidance as well as implementation expertise.

    The Ideal Candidate Must Demonstrate:

    • One year or more experience using a SaaS platform for project management and/or CRM, such as , Asana, Trello, Salesforce, Creatio, SugarCRM, Hubspot, etc.
    • Mental Agility. You will work with several clients concurrently, daily prioritizing your work and preparing for the next interaction with each client. Your ability to switch context, maintain rapport, and retain the context for each client will be necessary. You may be responsible to project-manage yourself, working to keep to agreed-upon timelines and budgets
    • Consultative Mindset. Gain clients' trust by cultivating deep knowledge of their operating environment, their business and their specific use case. Prepare and deliver training when clients rollout Generously share your expertise with clients and your Inovus teammates, while remaining open to alternate approaches.
    • Strong Communication Skills. Ask lots of questions, comprehend the answers, document your findings. Your proficiency with process flow diagramming, swimlane diagrams, and other visual representations of requirements will contribute to your success in this role.
    • Technical Curiosity. Master the nuances of and related systems, such as (FKA Integromat), marketing automation tools, and email, to configure fit-for-purpose solutions to our clients. Continue to expand your skills, as applicable to the team's work, and stay current with new features and capabilities.
    The Ideal Candidate Also Brings Many Of These Skills:
    • One year or more experience using for project management or CRM
    • One year or more experience using (FKA Integromat)
    • Demonstrated ability to quickly and proficiently understand and absorb new information
    • Client-facing consulting experience
    • Strong problem solving skills
    • Previous experience in B2B SaaS as technical customer success, implementation manager, technical project management, technological consultant, or similar role
    • Previous experience with implementation of software and onboarding team members
    • Agile experience, working in sprints, kanban, or scrumban
    • Strong service mentality focused on client satisfaction
    • Demonstrated customer-facing and presentation skills with the ability to establish credibility with executives
    • Experience forming lasting relationships of trust with team members
    At Inovus, We Embody Our Core Values
    • People First: What we make and how we work should make it a little bit better to be alive: for us, our clients, and their customers.
    • Be Curious: The big picture is everyone's responsibility. There is always more to learn, and we are generous in sharing what we know.
    • Be Transparent: We're accountable to our clients and to each other, and respond to problems with solutions, not blame. Vulnerability, while risky, leads to trust and understanding.
    • Give a Damn: Our client's goals are our goals. We share the passion for the work you do and the impact it can have. We do work we can be proud of: quality is non-negotiable.
    Compensation & Terms
    • Chicagoland area. Attendance expected in-person, one or two days per week in our Loop office.
    • Minimal travel expected, up to 10%.
    • Salary range $70,000 - $80,000 depending on experience.
    • Full time W2 employee. Must have the permeant right to work in the United States for any employer. We are not able to offer sponsorship at this time.
  • Ascendion

    Implementation Consultant

    1 week ago

    Ascendion Chicago, United States

    **Description**: · **About Ascendion** · Ascendion is a full-service digital engineering solutions company. We make and manage software platforms and products that power growth and deliver captivating experiences to consumers and employees. Our engineering, cloud, data, experienc ...

  • Cision

    Implementation Consultant

    1 week ago

    Cision Chicago, United States

    Cision employs the brightest, most passionate people in the tech industry. We'd love for you to join our growing team We invest in our people through training and professional development while supporting you along the way—all so you can meet your career goals. To us, the most im ...

  • HCSC

    Product Implementation Consultant

    3 weeks ago

    HCSC Chicago, United States

    At HCSC, we consider our employees the cornerstone of our business and the foundation to our success. We enable employees to craft their career with curated development plans that set their learning path to a rewarding and fulfilling career. · Come join us and be part of a purpos ...

  • The Select Group

    Implementation Consultant

    3 weeks ago

    The Select Group Chicago, United States

    Implementation Consultant (EHR) · The Select Group is looking for a Allscripts Professional EHR SME to join one of their healthcare clients in Chicago, IL for Go Live support exclusively. Candidates may be located anywhere, with the ability to travel to Chicago for this client's ...

  • The Select Group

    Implementation Consultant

    6 days ago

    The Select Group Chicago, United States

    Implementation Consultant (EHR) · Are you the right applicant for this opportunity Find out by reading through the role overview below. · The Select Group is looking for a Allscripts Professional EHR SME to join one of their healthcare clients in Chicago, IL for Go Live support ...

  • OpenGov

    Implementation Consultant

    5 days ago

    OpenGov Chicago, United States

    Implementation Consultant (Budgeting & Planning) · OpenGov is home to an exceptional team - passionate about our mission to power more effective and accountable government. By bringing the OpenGov Cloud to our nation's state and local government, we're transforming communities s ...

  • w3r Consulting

    Implementation Consultant

    3 weeks ago

    w3r Consulting Chicago, United States

    BASIC FUNCTION: · - This position is responsible for successfully managing and delivering strategic implementation projects while driving problem resolution and influencing/leading process improvement. · - Responsible for end-to-end management of implementation project delivery w ...

  • The Select Group

    Implementation Consultant

    1 week ago

    The Select Group Chicago, United States

    Implementation Consultant (EHR) · Are you the right applicant for this opportunity Find out by reading through the role overview below. · The Select Group is looking for a Allscripts Professional EHR SME to join one of their healthcare clients in Chicago, IL for Go Live support ...

  • RSM

    Implementation Consultant

    1 week ago

    RSM Chicago, United States

    We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture ...

  • Stripe

    Implementation Consultant

    2 weeks ago

    Stripe Chicago, United States

    Who we are · About Stripe · Stripe is a financial infrastructure platform for businesses. Millions of companies-from the world's largest enterprises to the most ambitious startups-use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our ...

  • w3r Consulting

    Implementation Consultant

    3 weeks ago

    w3r Consulting Chicago, United States

    BASIC FUNCTION: · - This position is responsible for successfully managing and delivering strategic implementation projects while driving problem resolution and influencing/leading process improvement. · - Responsible for end-to-end management of implementation project delivery w ...

  • OpenGov

    Implementation Consultant

    6 days ago

    OpenGov Chicago, United States

    OpenGov is home to an exceptional team - passionate about our mission to power more effective and accountable government. By bringing the OpenGov Cloud to our nation's state and local government, we're transforming communities so they can thrive · Imagine yourself being able to h ...

  • OpenGov

    Implementation Consultant

    1 week ago

    OpenGov Chicago, United States

    OpenGov is home to an exceptional team - passionate about our mission to power more effective and accountable government. By bringing the OpenGov Cloud to our nation's state and local government, we're transforming communities so they can thrive Imagine yourself being able to hel ...

  • Stripe

    Implementation Consultant

    3 weeks ago

    Stripe Chicago, United States

    Who we areAbout StripeStripe is a financial infrastructure platform for businesses. Millions of companies-from the world's largest enterprises to the most ambitious startups-use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission ...

  • Marcum Search

    Implementation Consultant

    1 week ago

    Marcum Search Chicago, United States

    Job Description · Job DescriptionMarcum Technology is seeking a knowledgeable and motivated Implementation Consultant with Vena Solutions experience to join our FP&A Solutions team. The successful candidate will be responsible for managing and executing the implementation of Vena ...

  • Marcum Search

    Implementation Consultant

    1 week ago

    Marcum Search Chicago, United States

    Job Description · Job DescriptionMarcum Technology is seeking a knowledgeable and motivated Implementation Consultant with Vena Solutions experience to join our FP&A Solutions team. The successful candidate will be responsible for managing and executing the implementation of Vena ...

  • Stripe

    Implementation Consultant

    2 weeks ago

    Stripe Chicago, United States

    Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP ...

  • Gong

    Implementation Consultant

    3 weeks ago

    Gong Chicago, United States

    Gong transforms revenue organizations by harnessing customer interactions to increase business efficiency, improve decision-making and accelerate revenue growth. The Revenue Intelligence Platform uses proprietary artificial intelligence technology to enable teams to capture, unde ...

  • Gong

    Implementation Consultant

    2 weeks ago

    Gong Chicago, United States

    Gong transforms revenue organizations by harnessing customer interactions to increase business efficiency, improve decision-making and accelerate revenue growth. The Revenue Intelligence Platform uses proprietary artificial intelligence technology to enable teams to capture, unde ...

  • Cision

    Implementation Consultant

    1 week ago

    Cision Chicago, United States

    Cision employs the brightest, most passionate people in the tech industry. We'd love for you to join our growing team We invest in our people through training and professional development while supporting you along the way-all so you can meet your career goals. To us, the most im ...