- Provider Quality Assurance Specialist will support the Department's and Office's goals and objectives by collaborating with Disability Services (DS) teams, collecting, reviewing, and assessing data from multiple sources including OADS data systems and Home and Community Based (HCBS) providers
- Provider Quality Assurance Specialist will also develop training supporting documents and participate in training presentations and initiatives as assigned to support the Department's and Office's goals and objectives
- Collaborate with Disability Services (DS) teams to collect information regarding provider capacity as a waiver service provider, including identifying areas needing improvements, from reported concerns for quality standards
- From this data and collaboration efforts, develop and provide training to adults to improve quality standards in coordination with the training manager and DS teams
- This training/support will focus on improving person-centered thinking and planning among the agencies
- Collect, review, and assess data from OADS data systems, feedback from HCBS providers, and other sources as needed, to determine compliance with waiver and training program requirements
- Facilitate large group meetings in person or online
- Develop training supporting documents such as FAQ's, flyers, technical guides applying plain language where required for outreach
- Use PowerPoint or equivalents and preferred to have experience with Adobe Captivate and/or Articulate 360 software for presentations
- Use MS Excel and other electronic tools to accurately record data
- Participate in initiatives as assigned to support the Department's and Office's goals and objectives
- Provide excellent customer service in conducting all work
- Participate in meetings as assigned
- A combination of six (6) years of education and/or professional experience in social services casework, social services program development/delivery, or social services related policy/fiscal/budget administration/analysis work
- In addition, background or education in training or development of adult learners and the understanding of person-centered thinking related to supporting people with IDD/Autism is preferred
- Possess or quickly develop knowledge of applicable Medicaid, MaineCare and HCBS Waiver policies and regulation, both state and federal
- Understand Person-Centered Thinking and Planning (PCP)
- Demonstrate a high level of critical thinking and customer service skills as well as excellent communication skills both written and oral
- Work cooperatively with varied constituents, providers and stakeholder groups as well as varied levels of management which may include OADS Quality Assurance (QA) Waiver Specialists, OADS Resource Coordinators, staff from Division of Licensing and Certification and the Office of MaineCare Services
-
Quality Assurance Specialist
1 week ago
ABOVE EXPECTATIONS LLC Harrington, United States**Quality Assurance** Coordinator** · **Summary/Objective** · The Quality Assurance Coordinator (QAC) is responsible for overseeing and assuring that Quality Assurance within the residential homes is reflective of guidelines and standards. The position is a neutral position which ...
-
Group Home Quality Assurance Specialist
1 week ago
Above Expectations LLC. Harrington, United States**To be considered for this position, you must have Quality Assurance experience in a Residential Health Care Setting.** · **Summary/Objective** · The Quality Assurance Coordinator (QAC) is responsible for overseeing and assuring that Quality Assurance within the residential home ...
-
Peer Support Specialist
4 days ago
Motivational Services, Inc. Augusta, United StatesMotivational Services Inc. (MoCo) defines "Peer" as a person who has personally experienced challenges maintaining mental health, which may include recovery from substance use and/or life challenges. A Peer Support Specialist is willing to self-identify on that basis and effectiv ...
-
Payroll Specialist
3 days ago
Harrington Raceway & Casino Harrington, United States**Payroll Specialist** · Provides support for Payroll Manager by performing complex clerical duties including, but not limited to, data entry, benefit accruals, work processing, generating reports, filing, and copying. Is primarily responsible for the correct calculation of payro ...
-
Quality Assurance Manager
1 week ago
Stellar Enterprises Belgrade, United StatesOur client, specializing in mechanical metal processing (series products and project business), is part of a traditional, established group of companies with multiple production and sales locations. As a successful, internationally operating, family-owned company, it impresses it ...
-
Lead Registration Specialist
2 weeks ago
Augusta University Health Augusta, United StatesTo assist manager with daily operations, in addition to Registration Specialist duties. Duties will include guidance and mentoring of new/existing staff with daily work, monitoring of quality assurance and productivity reports, daily deposits and ori Registration, Specialist, Lea ...
-
Marketing Automation Specialist
5 days ago
TaxSlayer Augusta, United StatesCampaign Management: Design, implement, and monitor email campaigns with TaxSlayer's Consumer brand Manage day-to-day CRM marketing activities including tagging, quality assurance, and scheduling a range of campaign types. Monitor campaigns post-depl Automation Specialist, Market ...
-
Audio-Video Specialist
2 days ago
GTT, LLC Augusta, ME, United StatesAudio-Video Specialist · Job Description · The Audio-Video Specialist will be responsible for the installation, and maintenance of audio-visual systems for the Southern Region of the MCCS. · This role requires a strong technical background in AV technologies. · The successful can ...
-
Board Certified Behavior Analyst
2 days ago
Benchmark Human Services Augusta, United StatesSign-On Bonus: · n/a · Description: · If you're looking for a rewarding job helping people with disabilities become more independent and involved in their community, then Benchmark is the place for you We are seeking a Behavior Specialist or Board-Certified Behavior Analyst (BCBA ...
-
State of Maine, Bureau of Human Resources Augusta, United StatesDrinking Water Capacity Development Specialist · Augusta , Maine , United States | Life & Physical Sciences | Full-time · Apply by: May 13, 2024 · Apply with Linkedin Apply · Department of Health and Human Services (DHHS) Environmental Specialist III Opening Date: April 29, 202 ...
-
Experience Coordinator
1 week ago
THRIVE Augusta, United StatesQUALIFICATION STANDARDS · EDUCATION · It is required that the Care Specialist (formerly CAN, RA) has a minimum educational background of completing the 10th grade. It is preferred that the Care Specialist has a High School diploma or equivalency.It is required that the Care Spe ...
-
Credit Analyst
1 week ago
gpac Augusta, United States Full timeA community bank is seeking a Credit Analyst to join its team. The Credit Analyst is responsible for conducting credit investigations by collecting, analyzing, and interpreting data and financial information to evaluate and mitigate credit risk and determine the appropriate credi ...
-
Social Work Specialist
1 week ago
Public Consulting Group Augusta, United StatesSocial Work Specialist - Complex Case Unit in Augusta, ME · Staffing Solutions Organization LLC (SSO), an affiliate company of Public Consulting Group LLC, is focused on delighting clients with world-class managed staffing and talent consulting services. SSO is committed to a div ...
-
Social Work Specialist
1 week ago
Public Consulting Group Augusta, United StatesOverview · Social Work Specialist - Complex Case Unit in Augusta, ME · Staffing Solutions Organization LLC (SSO), an affiliate company of Public Consulting Group LLC, is focused on delighting clients with world-class managed staffing and talent consulting services. SSO is committ ...
-
State of Maine Augusta, United StatesDepartment of Health and Human Services (DHHS) · Environmental Specialist III · Opening Date: April 29, 2024 · Closing Date: May 13, 2024 · Job Class Code: 9253 · Grade: Pro / Tech) · Salary: $47, $64,542.40/ yr. · Position Number: · Limited Period Position · Position L ...
-
Direct Market Manager
6 days ago
ThinkTank LLC Augusta, United StatesJob Description · Job DescriptionThinkTank Telecom, LLC is actively seeking a motivated and entrepreneurial Direct Market Manager to lead our expansion efforts in Georgia - Augusta. As the cornerstone of our mission to enhance connectivity, your role will focus on enrolling new c ...
-
Certified Tumor Registrar
3 days ago
Anthony & Associates, Inc. Augusta, United States Remote job Full timeAbout Us:Anthony and Associates, Inc. (AAI) is a premier provider of healthcare consulting services, specializing in tumor registry management and support. We are dedicated to delivering excellence-driven solutions to our clients, which include hospitals, cancer centers, and heal ...
-
Customer Service Specialist
1 week ago
Rollins Augusta, United States** Customer Service Specialist** · **Job Category****:** Customer Service **Requisition Number****:** CUSTO022069 Showing 1 location **Job Details** · **Description** · **At Orkin, our purpose is to help protect the world where we live, work, and play.** · Our **Customer Rela ...
-
Cadmus, LLC Augusta, United States**Overview** · **What Youll Be Doing** · Cadmus seeks a survey and evaluation specialist to join the Market Research & Customer Insights team in the Energy Division. The survey specialist will be expected to draft, program, administer, and manage online survey efforts on behalf ...
-
Cyber Security/RMF Specialist
2 weeks ago
Nemean Solutions, LLC Augusta, United StatesNemean Solutions, LLC · is looking for a Cyber Security/RMF Specialist - PISSM. · The Contractor shall provide expertise in the review and analysis of Army documentation and other system information in the eMASS system associated with Army SIPRNet and NIPRNet RMF packages. The ...
Provider Quality Assurance Specialist - Augusta, United States - Public Consulting Group
Description
Overview
Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, technology, and human services agencies to improve lives.
Founded in 1986 and headquartered in Boston, Massachusetts, PCG employs approximately 2,000 professionals worldwide-all committed to delivering solutions that change lives for the better.
The firm has extensive experience in all 50 states, Canada, and a growing practice in Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit
Staffing Solutions Organization LLC (SSO), an affiliate company of Public Consulting Group, is focused on delighting clients with world-class managed staffing and talent consulting services.
Responsibilities
Provider Quality Assurance Specialist in Augusta, Maine
The Department of Health and Human Services (DHHS) provides supportive, preventative, and protective public health and intervention services that safeguard the public health and assist our customers in meeting their needs.
Experience and Education
This is a full time 40-hours per week position
Knowledge and Skills
Compensation
Compensation for roles at Staffing Solutions Organization LLC (SSO) varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience.
$30 per hour. In addition, SSO provides a range of benefits for this role.
EEO Statement
Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion.
We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences.
At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications.
We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law.
PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work