- Perform general office and administrative duties, assisting the Hearing Care Practitioner (HCP) with the patient process.
- Successfully utilize the scheduling system to maximize test opportunities for the office.
- Actively call current, past and potential patients through identified sources. Track and report appointment results.
- Develop and assist the HCP in local marketing and sales activities, including sourcing new avenues for building community relationships and referrals.
- Responsible for professional answering incoming phone calls and messages, as well as follow-up activities with patients.
- Process and document clinic forms accurately to ensure HIPAA and State law compliance (i.e., patient records, financial forms, and insurance contracts).
- Reconcile cash balance and manage Account Receivabless, including making bank deposits.
- Maintain a clean and welcoming office and work environment.
- Willingness to be trained.
- High School diploma or equivalent is required.
- 2 years office experience is preferred.
- 2 years customer service experience preferred.
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patient care coordinator - Cincinnati, OH , USA, United States - Beltone
Description
Patient Care Coordinator - Location Cincinnati, Ohio KENWOOD areaHourly Rate is Up to $15.00 for an experienced person. Up to $13.00 for a trainee.
Hours 9AM to 5PM. Mon.-Fri. 2Wk Pd Vacation PLUS 5 Pd holidays
PART TIME AVAILABLE
Do you have a great attention to detail? Are you looking to work in an office environment where you can make an impact?
At Beltone, we believe the best way to offer our patients premium service is to value our employees and create a positive work environment.
Highlights
We are an Equal Opportunity Employer.