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Customer Care Representative - St Louis, United States - Dent Wizard
Description
Customer Care RepresentativeCustomer Service - Call Center Sunset Hills, Missouri
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Description
Dent Wizard International and subsidiary Know-How Systems Global (KHS) are looking for several Customer Care Representatives to join their team.
This is a seasonal, full-time hours role onsite in our office in Sunset Hills, Missouri, and we estimate the seasonality to run from May through September of 2024.Based at our Know-How Systems office in Sunset Hills, MO, you will report directly to the Customer Care Manager.
The Customer Care Representative supports both the OEM/Catastrophe and US Retail Divisions.These divisions work closely with insurance agencies and vehicle manufactures to provide estimates on damaged vehicles and offer repairs on said vehicles.
A typical day for a Customer Care Representative involves handling both inbound and outbound inquires to schedule either appraisal appointments or repair appointments at Dent Wizard or KHS body shop facilities.
This position will also require working with team members in the office as well as supporting other locations remotely.We are looking for someone who can work with others to deliver outstanding customer service and make meaningful contributions for continuous improvement.
Successful candidates will answer all customer inquiries, schedule sales and service appointments, and assist Customer Care management as needed. You must be able to work independently and have a flexible schedule. Office hours are Monday through Friday 7 am to 7 pm, with various shifts throughout the day. During peak business season, weekends may be required.Responsibilities and Duties:
Qualifications:
Why Dent Wizard? An amazing opportunity to join a growing organization, built on the efforts of hard working, innovative, and team-oriented people.
We estimate the range for this seasonal/intern role:
$15.00-$17.00 per hour.