- JOB ID: HRD229604
- Category: Customer Experience
- Location: 6060 Rockside Woods Blvd,Suite 400,Independence,Ohio,44131,United States
- Nonexempt Customer Experience (GLOBAL)
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Service technician
1 week ago
Velocity Enterprises Independence, United StatesWe need reinforcement in our team and are looking for the following positions in our independent workshop: · Automotive mechatronics technician (m/f/d) · Service technician (m/f/d) · We offer: · Technologically advanced workshop · Regular training opportunities · Attractive worki ...
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Service technician/electrician
1 week ago
Phoenix Industries Midwest City, United StatesService Technician/Electrician (M/F/D) · Location: Bonn, Midwest City · Type of Employment: Full-time · Working Hours: 40 hours per week · About KPS Prüfservice · KPS Prüfservice is one of the leading companies nationwide in the field of electrical equipment testing. Our focus is ...
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Service Technician
1 week ago
Velocity Solutions Central Park, United StatesAbout VETEC Anlagenbau GmbH: · We are one of the global market and technology leaders in the thermal treatment of food. We supply demanding industrial customers with high-quality systems for drying, smoking, cooking, cooling, maturing, and defrosting meat and sausage products, fi ...
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Service technician PLC
1 week ago
NebulaTech Gladstone, United StatesAbout the Company · With innovation and great passion, we develop application-oriented assembly and testing systems for electric drives, batteries, fuel cells, and their components such as inverters or e-compressors. · We also keep a strong focus on the world of combustion engine ...
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Field Service Technician
4 days ago
DXP Enterprises Independence, United StatesJob Description · Job DescriptionDo you want to grow with us? At DXP we are passionate about what we do and driven to be the best solution for our industrial customers. Since 1908 DXP has been dedicated to the highest quality of customer service through our expertise of the produ ...
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Environmental Services Technician
1 week ago
HCA Healthcare Independence, United States Full timeDescription · Evening shift, 3pm-11:30pm. Rotating weekends required.Introduction · Do you want to join an organization that invests in you as an Environmental Services Technician? At Centerpoint Medical Center, you come first. HCA Healthcare has committed up to 300 million in p ...
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Patient Service Technician I/ Ii
5 days ago
KS Management Services, LLC Missouri City, United States**Responsibilities** · The Patient Service Technician (PST) I and II will: · Perform pediatric and adult venipunctures, finger sticks, heel sticks, and other collection services as ordered by the provider. · Perform CLIA waived testing (i.e. urine dip, pregnancy tests, finger sti ...
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Generator Field Service Technician
1 week ago
Clifford Power Systems Independence, United StatesJob Details · Job Location · MO Kansas City - Independence, MO · Position Type · Full Time · Salary Range · $ $38.00 Hourly · Job Shift · Day · Job Category · General Labor · Are you mechanically inclined? Are you a problem solver? Are you the person people go to when t ...
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Field Service Technician IV
1 week ago
Canon Solutions America, Inc. Independence, United States· Field Service Technician IV · US-OH-Independence · Job ID: 31811 · Type: Full-Time · # of Openings: 1 · Category: Field Service · OH - Independence (Cleveland) · About the Role · Solving a problem is your specialty. Acquiring and retaining the required knowledge to troublesho ...
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Field Service Technician IV
1 week ago
Canon Independence, United States Full timeAbout the Role · Solving a problem is your specialty. Acquiring and retaining the required knowledge to troubleshoot an issue is your talent. Sound familiar? · If you're an operational, maintenance, and networking whiz who thrives in a dynamic 24/7 environment, we want to get ...
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Field Service Technician Laser
2 days ago
Amada America, Inc. Missouri Township, United StatesJob Description · Job DescriptionTo support customers with (but not limited to) Amada Lasers. This includes installation, service, operational training, networking, programming training, software training, application training, and laser automation training. The duties are not ex ...
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Field Service Technician Bending
2 days ago
Amada America, Inc. Missouri Township, United StatesJob Description · Job DescriptionTo support customers with (but not limited to) Amada Press Brakes. This includes installation, service, operational training, networking, programming training, software training, application training, and bending automation training. The duties ar ...
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Lead Field Service Technician
1 day ago
Honeywell Independence, United States OTHERJoin a team recognized for leadership, innovation and diversity · ABOUT THE ROLE · This · is a customer facing role tasked with traveling to customer sites for purposes · of quality control of work performed by the technical team, and to maintain and · further build customer rela ...
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Lead Field Service Technician
1 day ago
Honeywell Independence, United StatesJoin a team recognized for leadership, innovation and diversity · ABOUT THE ROLE · Thisis a customer facing role tasked with traveling to customer sites for purposesof quality control of work performed by the technical team, and to maintain andfurther build customer relationships ...
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Phoenix Innovations Midwest City, United StatesWe are looking for · ... you, if you want to actively shape climate-neutral living with your practical experience and expertise. · If you enjoy · Driving directly from your home to your customers with your service vehicle - you will receive your orders directly on your table ...
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Behavior Technician Jackson Nj
1 week ago
Step Up Family Services Township of Jackson, United States**Step Up Family Services is currently seeking dedicated Behavior Technicians to join our rapidly growing team** · Step Up Family Services provide several services including advocacy for children, In-Home therapy and Behavioral Assistance, ABA services and Classroom Support Train ...
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Service Technician at Granite City, IL
6 days ago
Vesuvius USA Missouri Township, United StatesJob Description · Job DescriptionKey Responsibilities: · Monitor and assist in the maintenance of refractory systems. · Participate in tundish installations by tracking materials installed, monitoring tundish deskulling and preparing installation logs. · Maintain and to ensure th ...
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BlueWave Ventures Independence, United StatesElectronics Technician for Energy and Building Technology (m/f/d)The demand for intelligent building technology is constantly growing and requires specialists with an innovative mindset and enthusiasm for complex topics. · You thrive on innovation and enjoy optimizing systems and ...
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Customer Advisor
1 week ago
FusionTech Independence, United StatesWELCOME TO RAIFFEISEN MANNHEIM EG. If you are looking for quality products for your home and garden in and around Mannheim, you've come to the right place. We pride ourselves on offering a wide range of attractive products from top brands for both private and professional custome ...
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Automation technician
1 week ago
Nexus Innovations Independence, United StatesFor more than six decades, Marine Service GmbH has been one of the leading engineering firms in the maritime industry internationally. Our focus is on developing solutions for renewable energy supply in the offshore sector and reducing emissions in shipping. · At our location in ...
Lead Field Service Technician - Independence, United States - Honeywell
Description
Join a team recognized for leadership, innovation and diversity
ABOUT THE ROLE
This
is a customer facing role tasked with traveling to customer sites for purposes
of quality control of work performed by the technical team, and to maintain and
further build customer relationships. You will maintain that on-site
installation, servicing, improvements and repair processes of complex equipment
and building control systems has been successfully attained and that all
customer needs have been met. You will
apply the your knowledge and experience of remote access to building management
systems (BMS).You will achieve continuous improvement initiatives in
the field to quickly fix any administrative difficulties relating to delivery
and installation of proper equipment.
Key
Responsibilities:
Resource
planning including identifying, forecasting, and allocating best fit
solutions.
Monitoring of results of
labor dispatch confirming that projects have communicated when a location
is ready to be monitored.
Defining the service scope
with customer and sales department. Not be
Monitor cost and overall
parts and labor dispatch.
Work with cross
functional teams on installation and parts lists, and vendors to obtain
schedules of service site visits.
Manage customer expectations,
obtain customer sign-off, and monitor final invoicing preparation.
Data collection and analysis
for decision making including job completion time, technician performance,
customer feedback, and equipment maintenance history.
Collaborate with Account
Managers for in person customer visits at locations and sales offering
events.
This
position requires travel within the United States, Puerto Rico, and Canada. A
corporate credit card, phone, and rental car will be provided for travel (No
expenses come out of your pocket). Minimal carrying requirements for
equipment/tools. You will use your laptop during on-site visits.
High School diploma or equivalent
4 years minimum experience interacting directly with customers.
2 years minimum experience in technical support delivered on-site or remotely.
1 year minimum experience with supporting building automated systems and controls.
WE VALUE:
Bachelor's degree in engineering or computer science
Certified building controls technician for HVAC and lighting
Adherence to raise and maintain standards of excellence for execution of all processes
Strong communication skills
PMP certification
Additional Information
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
