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    Universal Banker I - Los Angeles, United States - First Foundation Bank

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    Description
    Job Description

    Job Description


    Summary:


    This position is responsible for providing exceptional service to all bank clients, whether in person, over the phone, or via written correspondence.

    The position requires a thorough understanding of all client transactions, effective communication, and the ability to sell/cross-sell/refer all bank products and services.

    Universal Bankers are responsible for risk management, establishing new relationships, opening new accounts, processing transactions, keeping accurate records of negotiable instruments, and balancing all in a professional, efficient, friendly, and accurate manner.


    Salary Range:


    The salary range budgeted for this position is $32,600/yr to $38,000/yr and represents the Company's good faith minimum and maximum range for this role at the time of posting.

    The actual compensation offered to a candidate may vary depending on several factors, including a candidate's qualifications, skills, competencies, experience, and location.

    The Company also offers a full range of benefits, including medical, dental, vision, and 401K match. Other rewards may include annual performance-based bonuses and wellness days.
    Applicants must have current work authorization when accepting a First Foundation Inc. position. Currently, we are unable to sponsor or take over the sponsorship of an Employment Visa.


    Duties and Responsibilities:
    Working knowledge and understanding of all bank products and servicesSupports the achievement of branch sales goals and objectives (i.e., deposits, loans, referrals, etc.)

    Generates new business to assist in meeting established production and profitability goals of the branchNeeds-Based Selling:

    Proactively promotes, cross-sells, and refers products and services as appropriate to meet our client's financial needsPrepares and compiles new account applications and required information to open new accounts for both business and consumer prospects/clientsRefers client opportunities to internal and external sales partners to meet client financial needsProvides ongoing relationship servicing with existing clientsExceeds client expectations in terms of accuracy, efficiency, courtesy, and professionalismResponds to clients' inquiries and requests regarding accountsProcess routine to complex client transactions.

    i.e., deposits, transfers, wires, check cashing, etc.

    Regular and consistent attendance requiredPerform other duties as assignedQualifications:

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.


    Education and/or Experience:
    High School diploma or equivalent required; Associate/Bachelor's degree preferredMinimum of 1 to 2 years of financial services or equivalent sales/service experience requiredSkills:Excellent command of the English language, both written and verbal, and the ability to effectively communicate with all levels within the organization and out in the communityGeneral Mathematics and AccountingMust be able to assess any given situation, make decisions, and bring to a successful resolutionMust be experienced in the effective use of one or more core banking deposits and new account softwareMust have satisfactory working knowledge and proficiency with Word, Excel, Outlook PowerPoint, etc

    Approximate Time Allocation:
    25% = Risk Management, Operations, Compliance, Training, Meetings, etc.

    75% = Client Service/Sales, Lobby ManagementPhysical Demands:


    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

    Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

    While performing the duties of this job, the employee is regularly required to sit for long periods; use hands to operate controls on the computer; reach with hands and arms for phone and computer work; to communicate on the phone for extended periods.

    The employee must occasionally lift and/or move up to 25 pounds.

    Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus.

    First Foundation is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with a disability, sexual orientation, gender identity, or any other characteristic protected by law.

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