Knowledge Management Solutions Engineer - Costa Mesa, United States - Anduril

Description

Anduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology. By bringing the expertise, technology, and business model of the 21st century's most innovative companies to the defense industry, Anduril is changing how military systems are designed, built and sold. Anduril's family of systems is powered by Lattice OS, an AI-powered operating system that turns thousands of data streams into a realtime, 3D command and control center. As the world enters an era of strategic competition, Anduril is committed to bringing cutting-edge autonomy, AI, computer vision, sensor fusion, and networking technology to the military in months, not years.

The Business Systems team is responsible for building and improving the many systems that enables Anduril to accomplish its mission. Anduril's supply chain, accounting, sales & growth, engineering, modeling & simulation, field maintenance, manufacturing, and many more teams rely on the technology built and maintained by our team. We work across the company to ensure we have the tools and capabilities necessary for mission success.
The Knowledge Management Solution Engineer is responsible for administering and supporting Anduril's content and knowledge systems (Sharepoint, Box, our Learning Management System, and other solutions). They will setup, configure, manage, and maintain the these systems, including configurations, business rules, process flow, data imports and translation, and all related documentation. Additionally, they will analyze business requirements to determine optimal technical solutions and lead enterprise-wide workflow development projects utilizing the systems. The role includes overseeing the lifecycle of internal content, from creation and storage to sharing and archiving, while ensuring that all materials are accessible, relevant, and compliant with our company standards. They will set corporate policy (in coordination with legal, compliance, infosec, and relevant stakeholders) to ensure Anduril is maximizing the usage of its digital systems while ensuring compliance.

Key Responsibilities:

• Collaborate with stakeholders to understand their requirements and translate them into functional and technical solutions across the portfolio of knowledge and content systems
• Provide training and support to users during and post-implementation to ensure adoption of new technology and processes
• Lead the development and implementation of new features, including defining project scope, requirements, and timelines
• Collaborate with vendors to ensure Anduril is maximizing the use of our tools' capabilities and taking advantage of new functionality
• Manage and maintain our internal content repositories, utilizing Office 365 and Box to their fullest potential for document management and collaboration
• Establish and maintain a structured content governance model to ensure consistency and control over content creation, storage, retrieval, and decommissioning
• Provide training and support to staff on Office 365 and Box, ensuring best practices in content management and collaboration are followed
• Monitor and report on content usage metrics to help drive future investments in tooling and functionality
• Coordinate with IT and Security teams to ensure that content management practices adhere to compliance requirements and data protection policies.

Required Characteristics:

Anduril is an extremely fast-paced defense manufacturing and technology startup that is rapidly scaling itself. Our culture is one of ambition, hard work, relentless pursuit of excellence, and deliberate disruption. The successful candidate will be one who demonstrates the follow core characteristics:

• Bias for Action - they ask for forgiveness, not permission, and hate the idea of waiting around to be told what to do
• Dive Deep - they sweat the details and roll up their sleeves to uncover the root causes for systemic issues
• Ownership - they care deeply not just about their systems, but for all the business outcomes that their systems supports as well, holding themselves accountable for everything it both does and fails to do
• Agility - they change directions easily and without regret, quickly adapting to shifting business priorities
• First Principles Thinking - they approach problems and develop solutions not based on what a vendor recommends or because it's how they did things at their last job, but from a deep appreciation of what is best for the enterprise

Required Qualifications:

• Minimum of 3-5 years of experience in IT, with a focus on content and knowledge management tools
• Demonstrated proficiency with Office 365 and Box administration and workflow configuration and design, document and image import process, and form design
• Strong understanding of content management principles, digital collaboration tools, and information architecture.
• Excellent verbal and written communication skills, with the ability to convey complex information clearly and concisely.
• Experience in facilitating training and adoption of content management systems and collaborative tools.
• Strong organizational skills with the ability to manage multiple projects and deadlines simultaneously.
• Ability to work independently as well as part of a cross-functional team.
• Proven track record of improving internal communications and content engagement through strategic initiatives.
• Eligible to obtain a US security clearance
• Familiarity writing and using Application Programming Interfaces (API)s in application development.
• In-depth knowledge of relational database concepts and design principles, and hands-on development experience using SQL, PL/SQL, and/or NoSQL.
• Understanding of issues surrounding data security and best practices for balancing availability with security.

US Salary Range

$124,000—$186,000 USD

The salary range for this role is an estimate based on a wide range of compensation factors, inclusive of base salary only. Actual salary offer may vary based on (but not limited to) work experience, education and/or training, critical skills, and/or business considerations. Highly competitive equity grants are included in the majority of full time offers; and are considered part of Anduril's total compensation package. Additionally, Anduril offers top-tier benefits for full-time employees, including:

• Platinum Healthcare Benefits: For U.S. roles, we offer top tier platinum coverage (medical, dental, vision) that are 100% covered by Anduril for you and 90% covered for your dependents.
  • For UK roles, Private Medical Insurance (PMI): Anduril will cover the full cost of the insurance premium for an employee and dependents.
  • For AUS roles, Private health plan through Bupa: Coverage is fully subsidized by Anduril.
• Basic Life/AD&D and long-term disability insurance 100% covered by Anduril, plus the option to purchase additional life insurance for you and your dependents.
• Extremely generous company holiday calendar including a holiday hiatus in December, and highly competitive PTO plans.
• 16 weeks of paid Caregiver & Wellness Leave to care for a family member, bond with your baby, or tend to your own medical condition.
• Family Planning & Parenting Support: Fertility (eg, IVF, preservation), adoption, and gestational carrier coverage with additional benefits and resources to provide support from planning to parenting.
• Mental Health Resources: We provide free mental health resources 24/7 including therapy, life coaching, and more. Additional work-life services, such as free legal and financial support, available to you as well.
• A professional development stipend is available to all Andurilians.
• Daily Meals and Provisions: For many of our offices this means breakfast, lunch and fully stocked micro-kitchens.
• Company-funded commuter benefits available based on your region.
• Relocation assistance (depending on role eligibility).
• 401(k) retirement savings plan - both a traditional and Roth 401(k). (US roles only)

The recruiter assigned to this role can share more information about the specific compensation and benefit details associated with this role during the hiring process.

Anduril is an equal-opportunity employer committed to creating a diverse and inclusive workplace. The Anduril team is made up of incredibly talented and unique individuals, who together are disrupting industry norms by creating new paths towards the future of defense technology. All qualified applicants will be treated with respect and receive equal consideration for employment without regard to race, color, creed, religion, sex, gender identity, sexual orientation, national origin, disability, uniform service, Veteran status, age, or any other protected characteristic per federal, state, or local law, including those with a criminal history, in a manner consistent with the requirements of applicable state and local laws, including the CA Fair Chance Initiative for Hiring Ordinance. We actively encourage members of recognized minorities, women, Veterans, and those with disabilities to apply, and we work to create a welcoming and supportive environment for all applicants throughout the interview process. If you are someone passionate about working on problems that have a real-world impact, we'd love to hear from you

To view Anduril's candidate data privacy policy, please visit