Manager, Council Operations - Washington, United States - The National Association of Manufacturers (NAM)

The National Association of Manufacturers (NAM)
The National Association of Manufacturers (NAM)
Verified Company
Washington, United States

1 week ago

Mark Lane

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Mark Lane

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Description

The National Association of Manufacturers (NAM) is the largest manufacturing association in the United States, representing manufacturers in every industrial sector and in all 50 states.

The mission of the NAM is to be the voice for all manufacturing in the United States.

National Association of Manufacturers


Job Description:


Job Title:
Manager, Council Operations


Department:
Manufacturing Leadership Council


Division:
Finance & Administration


Reports To:
Executive Director & Vice President, MLC


FLSA Status/Level:
Exempt/Professional


Location:
DC Headquarters


Position Overview:


The Manufacturing Leadership Council Operations and Manager, Council Operations is an integral position within the MLC program and membership team, undertaking projects which drive momentum to ensure that results are not only delivered to each MLC member, but also tracked for increased membership engagement and interaction.

This position executes tasks on both a large and small scale, producing results which improve member experience, team collaboration, and increased membership.


  • Mission Driven: motivated by the greater purpose of serving our members and achieving the NAM's goals through our individual contributions.
  • Entrepreneurial Spirit: believes that goals can be achieved and obstacles overcome through individual ownership of responsibilities.
  • Intellectually Curious: seeks new experiences, searches for knowledge, and solicits candid feedback with an openness to learning and evolving.
  • Professionally Rigorous: pursues roles that strengthen current skill set and provides new opportunities that will advance individual career path.
  • Willing Pioneer: Understands the vision of what we are trying to achieve and can bring clarity to ambiguity, solutions to challenges, and a willingness to iterate until best practices are adopted.

Join the NAM and Make an Impact in the Following Ways:

Data Management:
Manages data information and integrity in Salesforce database, ensuring accuracy, consistency, and timeliness of records.

  • Manages membership data by adding new individual MLC members to database companies from Council Member requests, tracks meeting participation, and requests from Account Directors
  • Creates Salesforce membership demographic reports on MLC members, member companies, account management, etc.
  • Troubleshoots and fixes portal login issues for members and sends out login credentials to members as needed.
  • Compiles new member/call statistics for shared team report.
  • Runs comparative reporting on membership/meeting attendance.
  • Reports meeting registration numbers weekly at team meetings.
  • Conducts research on various coding issues with Salesforce and troubleshoots, fixes, or requests resolution from IT.
  • Manages and monitors three shared inboxes.
  • Manages MLC YouTube channel, creates YouTube links for MLC panel discussion mp4 videos.
  • Responds to all member inquiries sent to personal and common inboxes.
  • Sends out video links as requested to members and sales team for content promotion.
  • Writes new copy each week for the Weekly Lineup newsletter sent to all MLC members.
  • Sends out invitations for new panel discussion calls to all MLC members upon receipt of abstract, (which is also edited).
  • Arranges introductory orientations for new members as needed and forwards orientation slide deck to new members.

Virtual and In-Person Event Support:
Manages virtual MLC event production and assists on-site at plant tour events and other annual MLC events.

  • Manages backend production of Decision Compass, Critical Issues, and M2030 Call panel discussion calls.
  • Edits and proofs slide deck presentations to be used during calls and webinars; organizes and leads discussion panel and speaker preparation meetings; uploads panel discussion videos, call content and attendance lists to member portal.
  • Creates 'Add To Calendar' event links for all MLC events based on worldwide time zones.
  • Adds all MLC meetings and events to NAM calendar of programs.
  • Runs member onsite registration/checkin for all inperson MLC events (plant tours, annual Rethink and M2030 Project events).
  • Assists with onsite event tasks as needed (including, but not limited to, office/registration setup, badge preparation, microphone running, packing, etc.).
  • Expected travel 20%.


The above list of responsibilities is representative of the position and is not intended to limit or preclude other responsibilities and tasks that may be associated with or added to the position.


Supervisory Responsibilities:


  • No direct reports
We Are Looking for Team Players Who Meet the Following Criteria:

  • Minimum of four years administrative/project management work experience.
  • Must be articulate, well organized, and selfmotivated.
  • Experience initiating and developing client relationships.
  • Experience working with Salesforce required. Exceptional communication and interpersonal skills.
  • Strong at
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