- Itinerary Planning: Work closely with clients to understand their travel preferences, requirements, and availability to create customized travel itineraries.
- Appointment Scheduling: Coordinate appointments, meetings, and activities for clients during their travels, ensuring efficient use of time and resources.
- Booking Coordination: Assist in coordinating travel arrangements, including flights, accommodations, transportation, and activities, based on client preferences and availability.
- Communication: Serve as a liaison between clients and travel vendors to confirm reservations, obtain necessary documentation, and address any changes or issues that may arise.
- Client Interaction: Provide timely updates and reminders to clients regarding their travel itineraries, appointments, and reservations, ensuring a smooth and enjoyable travel experience.
- Documentation: Maintain accurate records of travel itineraries, appointments, reservations, and client communications in the company's database systems.
- Customer Support: Provide assistance to clients during their travels, offering support with changes, emergencies, or unforeseen circumstances as they arise.
- Process Improvement: Identify opportunities for streamlining scheduling processes, improving efficiency, and enhancing the overall customer experience.
- Competitive pay with opportunities for performance-based bonuses.
- Flexible work schedule with the convenience of remote work.
- Opportunities for career growth and advancement within the travel industry.
- Access to travel discounts and perks for personal travel experiences.
- Comprehensive training and support to excel in the role.
- Health insurance coverage and additional benefits package.
- High school diploma or equivalent (Bachelor's degree preferred).
- Previous experience in scheduling, coordination, or a related field, preferably in the travel industry.
- Exceptional organizational and time management skills with the ability to multitask and prioritize effectively.
- Strong attention to detail and accuracy in itinerary planning, appointment scheduling, and communication.
- Proficiency in using computer software and database systems, with advanced knowledge of Microsoft Office suite.
- Excellent communication skills, both verbal and written, with a professional demeanor.
- Ability to work independently and collaboratively in a remote team environment.
- Passion for travel and a desire to contribute to creating exceptional travel experiences for our clients.
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Remote Scheduling Assistant - Chicago, United States - Dreamscape Destinations
Description
Job Title: Remote Scheduling AssistantCompany Overview: Dreamscape Destinations is a leading travel agency dedicated to curating dream vacations for our clients. With a focus on personalized service and attention to detail, we strive to create unforgettable experiences that exceed expectations.
Job Overview: As a Remote Scheduling Assistant at Dreamscape Destinations, you will play a vital role in coordinating travel itineraries and appointments for our clients. This remote position requires exceptional organizational skills, attention to detail, and a passion for delivering seamless travel experiences.
Responsibilities:
Locations Chicago Remote status Fully Remote