-
Customer Relations Specialist
3 hours ago
Orkin Freehold, United StatesOverview: · We Need Your Next-Level Service Mindset at the Best in Pests. · As part of the Orkin team, youll be critical to helping our customers feel weve delivered on our promise. That means building on our reputation for top-notch service from the industry leader with more t ...
-
Benefits & Employee Relations Specialist
2 weeks ago
Collier Services Wickatunk, United StatesJob Description · Job DescriptionCollier Youth Services is immediately seeking a full-time Benefits & Employee Relations Specialist. · Benefits administration Participate in Open Enrollment process including assisting in the communication and presentation of Open Enrollment · Coo ...
-
Labour Relations Specialist
4 weeks ago
Blanche River Health Union, United StatesLabour Relations Specialist (Internal & External Posting) · Labour Relations Specialist · Permanent Full-time · A commitment to professional and personal development including an Education Bursary program. · A commitment to employee Wellness including work-life balance · A commi ...
-
Donor Relations Specialist
2 weeks ago
The Salvation Army Union, United StatesThe Donor Relations Specialist (DRS) will lead the design and implementation of a robust mid-level donor relations program for the NJ Division of The Salvation Army by developing a comprehensive action plan to identify, qualify, cultivate, solicit, and steward mid-level donors to ...
-
Donor Relations Specialist
2 weeks ago
The Salvation Army Union, United StatesOverview · The Donor Relations Specialist (DRS) will lead the design and implementation of a robust mid-level donor relations program for the NJ Division of The Salvation Army by developing a comprehensive action plan to identify, qualify, cultivate, solicit, and steward mid-leve ...
-
Donor Relations Specialist
2 weeks ago
Salvation Army USA Union, United StatesOverview · The Donor Relations Specialist (DRS) will lead the design and implementation of a robust mid-level donor relations program for the NJ Division of The Salvation Army by developing a comprehensive action plan to identify, qualify, cultivate, solicit, and steward mid-leve ...
-
Customer Relations Specialist
4 weeks ago
Air Liquide Neshanic Station, United StatesThe science of electronics is transforming exponentially through innovation and connectivity around the planet. Every day, breakthroughs are making technologies - from micro-processors, memory chips and flat panels to photovoltaic cells - even smaller and more powerful, opening u ...
-
Labour Relations Specialist
3 weeks ago
Blanche River Health Union, United StatesLabour Relations Specialist (Internal & External Posting) Labour Relations SpecialistPermanent Full-timeA commitment to professional and personal development including an Education Bursary program.A commitment to employee Wellness including work-life balanceA commitment to a dive ...
-
Regional Team Member Relations Specialist
2 weeks ago
Hackensack Meridian Health Edison, United StatesOur team members are the heart of what makes us better. · At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitiv ...
-
Regional Team Member Relations Specialist
2 weeks ago
Hackensack Meridian Health Edison, United States**Overview** · Our team members are the heart of what makes us better. · At **Hackensack Meridian** **_Health_** we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team m ...
-
Client Relations Specialist
3 days ago
PerforMAX, Inc. on behalf of Smallwood Wealth Management Red Bank, United StatesSmallwood Wealth Management has an exciting opportunity for a talented professional to make a significant impact on our organization's success. We cater to top-tier business owners, professionals, and high-level corporate executives to provide confidence and clarity to grow and p ...
-
Hackensack Meridian Health Edison, United States: Our team members are the heart of what makes us better. · At Hackensack Meridian Health we help our patients live better, healthier lives and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitiv ...
-
Hackensack Meridian Health Edison, United StatesOverview · Our team members are the heart of what makes us better. · At Hackensack Meridian Health we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here ...
-
Call Center Triage Specialist
2 weeks ago
PeopleShare Freehold Township, United States TemporaryFormer EMT's, Nurse's or Doctor's looking for a lower stress office role? Do you like flexible scheduling, 3 day work week, and triple time on holidays. We have an incredible opportunity located in the Princeton, NJ area · This position is to carefully depict and document inform ...
-
Night Warehouse Fulfillment Specialist
2 weeks ago
Shore Point Distributing Company Freehold, United StatesJob Description · Job DescriptionNight Warehouse Fulfillment Specialist – Freehold, New Jersey · Shore Point Distributing Company, one of New Jersey's largest beer distributors, is seeking a full-time Night Warehouse clerk. Located in Freehold, we carry an extensive line of natio ...
-
Communications Assistant
2 weeks ago
The Gallery Advertising Freehold, United StatesJob Description · Job DescriptionWe are looking for a Communications Assistant to provide administrative support to various teams and programs. Editing and writing company materials will be an important part of your job. · In this role, you should be an excellent communicator wit ...
-
IT Specialist
2 weeks ago
Softrim LLC Freehold, United StatesJob Description · Job DescriptionSalary: · Job Summary: · Softrim is a leading technology services provider with Managed IT and Low Voltage offerings. We are looking for an IT Specialist to maintain a hybrid on-site presence to support MSP clients in the Freehold and Toms River ...
-
Accounts Payable Specialist
3 weeks ago
Vaco Freehold, United StatesOur client, a leader in the medical space, is currently adding an Accounts Payable Specialist to their team. This role will primarily sit in the company's West Freehold NJ location. · This role is of vital importance to the Accounts Payable and Accounting team. · Responsibilities ...
-
Night Warehouse Fulfillment Specialist
4 weeks ago
Shore Point Distributors Freehold, United StatesNight Warehouse Fulfillment Specialist Freehold, New Jersey · Shore Point Distributing Company, one of New Jerseys largest beer distributors, is seeking a full-time Night Warehouse clerk. Located in Freehold, we carry an extensive line of national, regional and local craft beers ...
-
Night Warehouse Fulfillment Specialist
3 weeks ago
Shore Point Distributors Freehold, United StatesNight Warehouse Fulfillment Specialist – Freehold, New Jersey · Shore Point Distributing Company, one of New Jersey's largest beer distributors, is seeking a full-time Night Warehouse clerk. Located in Freehold, we carry an extensive line of national, regional and local craft be ...
Customer Relations Specialist - Freehold, United States - Rollins
Description
** Customer Relations Specialist (Administrative)**
**Job Category****:** Administrative **Requisition Number****:** CUSTO022535 Showing 1 location **Job Details**
**Description**
**At Orkin, our purpose is to help protect the world where we live, work, and play.**
Our **Customer Service Specialists** are committed to this purpose.
Our **Customer Service Specialists** are full-time with benefits, fully paid training, competitive wages and the opportunity for career growth. At Orkin, we provide the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers. **This position is ideal for the candidate that wants to be a part of a rock-solid company providing a valuable service to our customers while growing your career**
**The Successful Customer Service Specialist Will . .**
Demonstrate a strong work ethic and capacity to handle high work volume in a great teamwork environment and:
Contact customers to schedule and confirm service appointments
Schedule appointments for technicians to minimize drive time and/or distance as needed, and suggest alternative routes when appropriate
Schedule & communicate with Service Technicians to meet customer requirements
Perform outbound calls to customers to follow-up on service received
Perform outbound calls to customers regarding outstanding account balances
Receive payments from past due customers
Proficiently navigate a Windows-based & Web-based system to track routes and optimize current & future schedules
Reschedule unserviced accounts within 24 hours
Answer inbound customer service calls with an open, friendly greeting
Utilize strong listening skills and probing questions to identify the customers concern and evaluate their needs
Use strong communication skills to communicate/empathize with customers
Work well within a team
Participate in quality assurance processes/programs/initiatives as requested
***If you are organized, efficient, accurate and accountable with a strong ability to multi-task, then consider this key role as a part of the branch team***
**We Offer**
Competitive hourly pay
Comprehensive benefits package including medical, dental, vision, maternity & life insurance
401(k) plan with company match, employee stock purchase plan
Paid vacation, holidays, and sick leave
Employee discounts, tuition reimbursement, dependent scholarship awards
**Quality, comprehensive training programs**
Founded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers
As the industry leader, we value PEOPLE, PROGRESS and PROFESSIONALISM
The Pest Management Industry is growing and is a recession resistant line of business
Orkin is financially stable and growing as the largest subsidiary of , (NYSE: ROL), headquartered in Atlanta, GA
**Requirements:** We require the ability to pass a drug screen. Candidates must meet the job requirements and perform job duties with or without accommodations.
**Keywords:** customer service, office, administrative assistant, representative, data entry, customer retention, self-starter, communication, scheduler, accounts payable, accounts receivable
**Skills**
**Required**
**Problem Solving Ability** *Intermediate* **Influencing Others** *Intermediate* **Customer Service** *Advanced* **Customer Focus** *Advanced* **Communication** *Advanced* **Self-Management** *Advanced* **Dedicated****:** Devoted to a task or purpose with loyalty or integrity **Goal Completion****:** Inspired to perform well by the completion of tasks **Ability to Make an Impact****:** Inspired to perform well by the ability to contribute to the success of a project or the organization **Education**
**Required**
High School/GED or better.
**Preferred**
Bachelors or better.
Some college or better.
**Experience**
**Required**
**2 years:** Proven customer service experience
**1 year:** Proficiency in MS Outlook, Word and Excel
**Preferred**
**3-4 years:** Scheduling or dispatch experience in a service industry
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR c)
