- Strategically planning and organizing service requests, including estimating time and materials, overseeing subordinate staff, and maintaining comprehensive records and reports.
- Ensuring meticulous documentation of projectrelated information for clarity, documentation, and presentation to upper management.
- Assisting in creating service proposals, invoices, and other pertinent documentation.
- Engaging with clients to discern and define service needs, objectives, and scope.
- Providing support for administrative tasks such as photocopying, faxing, and filing, as well as managing telephone communications.
- Collaborating effectively with team members, emphasizing punctuality, adherence to deadlines, cooperative problemsolving, and transparent communication.
- Fostering trust and rapport with stakeholders through consistent displays of integrity, courtesy, and accountability.
- Customer and
- Clerical Skills: Familiarity with administrative and clerical procedures, encompassing word processing, file and record management, shorthand and transcription, and other office protocols and terminology.
- English Language Proficiency: Mastery of the structure and nuances of the English language, encompassing vocabulary, spelling, composition rules, and grammar.
- Bilingual Proficiency: Fluency in both English and Spanish languages, enabling seamless communication and interaction with diverse stakeholders.
- Fluency in Spanish, encompassing both verbal and written communication skills.
- Regularly engage in physical activities, including standing, reaching, walking, and using hands for various tasks.
- Frequently perform stooping, kneeling, crouching, and crawling.
- Communicate effectively in various environments.
- Occasionally undertake tasks that require sitting, climbing, or balancing.
- Have the ability to frequently lift/move up to 25 pounds and occasionally lift/move up to 50 pounds.
- Possess specific vision abilities, including close, distance, color, and peripheral vision, as well as depth perception and the ability to adjust focus.
- Generally, the noise level is loud, reflecting the dynamic nature of the work environment.
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Service Department Supervisor - Irvine, United States - L.U. Electric Inc
Description
Company Description
With a legacy spanning over three decades, L.U. Electric, Inc. is committed to delivering unparalleled service marked by unwavering professionalism and integrity.
Our organization esteems the diverse skills and proficiencies of our workforce and is currently on the lookout for a proficient individual to assume the pivotal role of Service Department Supervisor.
We uphold stringent standards in our recruitment process, ensuring that we welcome only the most adept candidates. Join us and embark on a journey filled with abundant opportunities for career growth and personal advancement.For more information about the company, please visit today.
Job Description
We're searching for a Service Department Supervisor to spearhead the smooth operation, coordination, and client satisfaction of our Service Department.
Collaborating closely with the Service Department Field Supervisor and Administrators, the chosen candidate will orchestrate the seamless scheduling of service calls, ensuring precise information dissemination and communication.
In this role, the Service Department Supervisor will take charge of streamlining customer requests, managing essential documentation, and organizing technician schedules while also overseeing reporting and analysis duties.
Key Responsibilities
Qualifications
Qualifications
Personal Service:
Proficiency in the principles and practices of delivering exceptional customer and personal services, coupled with effective communication skills across all organizational levels.
Adaptability:
The ability to flexibly adjust to evolving organizational and operational requirements, demonstrating resilience and resourcefulness in dynamic environments.
Position Requirements and Working Conditions:
Additional Information
L.U. Electric, Inc. is dedicated to creating a diverse and inclusive workplace.
We are an Equal Opportunity/Affirmative Action Employer, committed to making employment decisions without regard to any legally-recognized basis, including, but not limited to, their actual or perceived race, religious creed, color, national origin, ancestry, citizenship status, physical disability and mental disability, medical condition, genetic information, marital status, sex and gender, gender identity and gender expression, age, sexual orientation, military or veteran status, or any other consideration protected by federal, state or local law.
We believe in the strength that diversity brings to our team and are committed to fostering an inclusive environment for all.