Jobs
>
Philadelphia

    Supervisor, Field Services - Philadelphia, United States - Verra Mobility

    Verra Mobility
    Verra Mobility Philadelphia, United States

    1 week ago

    Default job background
    Description
    Who we are...

    Verra Mobility is a global leader in smart mobility. We develop technology-enabled solutions that help the world move safely and easily. We are fostering the development of safe cities, working with police departments and municipalities to install over 4,000 red-light, speed, and school bus stop arm safety cameras across North America. We are also creating smart roadways, serving the world's largest commercial fleets and rental car companies to manage tolling transactions and violations for over 8.5 million vehicles. And we are a leading provider of connected systems, processing nearly 165 million transactions each year across 50+ individual tolling authorities.

    Culture

    Verra Mobility Corporation is a rapidly-growing, entrepreneurial company that operates with a people-first philosophy and approach. The company lives by its core values-Do What's Right, Lead with Grace, Win Together, and Own It-in everything it does for its customers and team members. The company seeks to grow aggressively, both organically and through acquisition, to continue to be the undisputed market leader with these five core competencies: bias for action, customer focus, teamwork, drive for results, and commitment to excellence.

    Position Overview

    Verra Mobility's Pittsburgh depot is looking for a Field Services Supervisor to join the Field Services organization. The successful individual will be responsible for leading all field services operations in our Pittsburgh warehouse. We are looking for someone who has solid technical background combined with customer support experience. Strong problem solving skills, along with an ability to motivate the team and drive change, is required. The position is accountable for operational performance service-level agreements (SLAs) and serving as the primary liaison for other internal business groups. This position is requires excellent leadership, critical thinking, analysis and communication skills.

    Essential Responsibilities

    This individual is responsible for supervising the day to day operations of our D.C. warehouse, working closely with the client and Account Management to solve issues and communicate resolutions.
    • Workforce management, including scheduling and staffing to ensure SLA attainment
    • Working closely with staff to manage incident queue to maintain system uptime
    • Prioritize, plan and execute work efforts, ensuring a balanced workload across the team
    • Ensure tickets are triaged and resolved within agreed SLA
    Qualifications
    • Minimum 2 years of experience of increasing responsibility in operations and/or field services roles.
    • Minimum 1 years of effective people leadership including demonstrated skills ranging from work direction, motivation, coaching/feedback, and developing assigned staff with the expected outcome of a consistently positive client experience and attainment of SLA's
    • Qualified candidates will possess strong critical thinking and problem solving abilities and show initiative, as evidenced by constructing and analyzing data to evaluate performance and transactional quality of complex business and systems processes
    • Excellent verbal/written communication and presentation skills including collaborative management style
    Verra Mobility Values
    An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values:
    • Own It. We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation.
    • Do What's Right. We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous.
    • Lead with Grace. We express humility and compassion, and we are authentic and candid. Our employees demonstrate self-awareness, care for others, instill trust, and communicate effectively.
    • Win Together. We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others.
    With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company. Verra Mobility Applicant Privacy Notice

    Verra Mobility is an Equal Opportunity Employer, qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
  • Solaris Oilfield Infrastructure

    Field Service Technician

    4 weeks ago

    Solaris Oilfield Infrastructure Philadelphia, United States

    About Solaris Oilfield Infrastructure · We are a forward-thinking, growth-oriented company with a mission to set new standards for the oil and gas industry. We redefine wellsite performance through integrated, automated systems combined with customer-centric field services and t ...

  • Verra Mobility

    Field Service Supervisor

    5 days ago

    Verra Mobility Philadelphia, United States

    Who we are... · Verra Mobility is a global leader in smart mobility. We develop technology-enabled solutions that help the world move safely and easily. We are fostering the development of safe cities, working with police departments and municipalities to install over 4,000 red-l ...

  • Bruker BioSpin

    Field Services Engineer

    3 weeks ago

    Bruker BioSpin Philadelphia, United States

    Overview · As one of the world's leading analytical instrumentation companies, Bruker covers a broad spectrum of advanced solutions in all fields of research and development. All our systems and instruments are designed to improve safety of products, accelerate time-to-market and ...

  • Clear Engineering Recruitment

    Field Service Engineer

    2 weeks ago

    Clear Engineering Recruitment Philadelphia, United States

    Field Service Engineer · $72,000 - $97,000 · *Package · *Health/Vision/Dental · *401k · Philadelphia · Our client is in the market for a Field Service Engineer. This global market-leading business is looking for experienced HVAC engineers who can grow the company's service and ap ...

  • FORMULATRIX

    Field Services Engineer

    5 days ago

    FORMULATRIX Philadelphia, United States

    Field Service Engineer · FORMULATRIX (Philadelphia, PA) · Formulatrix, the leading provider of protein crystallization automation and liquid handling solutions, seeks a field engineer to join our world-class support team. You should enjoy working with people, take pride in fixing ...

  • Xeikon

    Field Services Engineer

    1 week ago

    Xeikon Philadelphia, United States

    Xeikon · We are number 2 in the world of digital print and we compete alongside big players like HP. We stand for a State-of-the-art printing technology. Xeikon provides large-scale solutions to print and packaging suppliers in a variety of consumer and business-to-business marke ...

  • Bruker BioSpin

    Field Services Engineer

    3 weeks ago

    Bruker BioSpin Philadelphia, United States

    Overview · As one of the world's leading analytical instrumentation companies, Bruker covers a broad spectrum of advanced solutions in all fields of research and development. All our systems and instruments are designed to improve safety of products, accelerate time-to-market and ...

  • Cambria

    Field Service Specialist

    5 days ago

    Cambria Philadelphia, United States

    At Cambria, our service is as exceptional as our products. If you thrive on delivering extraordinary service and are passionate about exceeding expectations, we have the role for you. Our Field Service Specialists are service ambassadors, essential team members that represent Cam ...

  • International Search Partners

    Field Service Engineer

    2 weeks ago

    International Search Partners Philadelphia, United States

    Field Technician - vacuum furnacesIndustry leading OEM for the the heat treat industry hiring field service techs for 50% travel / 50% in-house equipment builds, maintenance, and installs.Job Duties: Troubleshooting equipment onsite. Building and fabricating furnaces for pre-inst ...

  • Cytiva

    Field Service Engineer

    3 days ago

    Cytiva Philadelphia, United States

    Be part of something altogether life-changing · Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative va ...

  • Eurofins Scientific

    Field Service Engineer

    2 hours ago

    Eurofins Scientific Philadelphia, United States

    The Field Service Engineer is responsible for verifying proper functioning, shipping and receiving, quality control, and writing test files for instrumentation. This position requires travelling on short notice and providing exceptional technical sup Service Engineer, Field Servi ...

  • Phila Communications LLC

    Field Service Technician

    2 days ago

    Phila Communications LLC Philadelphia, United States

    Job Description · Job DescriptionPhila Communications is looking for a Field Service Technician to join our team. The Field Service Technician will be based out of our office and is responsible for providing on-site client installation, repairs, and maintenance of their equipment ...

  • Verra Mobility

    Supervisor, Field Services

    6 days ago

    Verra Mobility Philadelphia, United States

    Who we are... · Verra Mobility is a global leader in smart mobility. We develop technology-enabled solutions that help the world move safely and easily. We are fostering the development of safe cities, working with police departments and municipalities to install over 4,000 red- ...

  • International Search Partners

    Field Service Engineer

    5 days ago

    International Search Partners Philadelphia, United States

    Field Technician - vacuum furnaces · Industry leading OEM for the the heat treat industry hiring field service techs for 50% travel / 50% in-house equipment builds, maintenance, and installs. · Job Duties: Troubleshooting equipment onsite. · Building and fabricating furnaces ...

  • Xeikon

    Field Services Engineer

    2 weeks ago

    Xeikon Philadelphia, United States

    Xeikon · We are number 2 in the world of digital print and we compete alongside big players like HP. We stand for a State-of-the-art printing technology. Xeikon provides large-scale solutions to print and packaging suppliers in a variety of consumer and business-to-business mark ...

  • Verra Mobility

    Field Service Supervisor

    12 hours ago

    Verra Mobility Philadelphia, United States

    Who we are... · Verra Mobility is a global leader in smart mobility. We develop technology-enabled solutions that help the world move safely and easily. We are fostering the development of safe cities, working with police departments and municipalities to install over 4,000 red- ...

  • RemX

    Field Service Technician

    2 weeks ago

    RemX Philadelphia, United States

    Job Description · Job Description** $32-$35/hr – OT, bonus, paid travel, full expenses, great benefits, guaranteed 40 hrs per week · ** Are you a Maintenance Technician that is looking for the opportunity to work in the field, be home most nights during the week and have a positi ...

  • RemX

    Field Service Technician

    2 weeks ago

    RemX Philadelphia, United States

    Job Description · Job Description** $32-$35/hr – OT, bonus, paid travel, full expenses, great benefits, guaranteed 40 hrs per week · ** Are you a Maintenance Technician that is looking for the opportunity to work in the field, be home most nights during the week and have a positi ...

  • Apex Systems

    Field Services Technician

    2 days ago

    Apex Systems Philadelphia, United States

    Apex Systems has an exciting opportunity for a BMET position at one of the top multi-hospital health systems in the Lancaster, PA area Candidates will be required to travel to different client sites. If interested, send a resume to [email protected] . · Biomedical Equipment Tech ...

  • Clear Engineering Recruitment

    Field Service Engineer

    3 weeks ago

    Clear Engineering Recruitment Philadelphia, United States

    Field Service Engineer · $72,000 - $97,000 · Package · Health/Vision/Dental · *401k · Philadelphia · Our client is in the market for a Field Service Engineer. This global market-leading business is looking for experienced HVAC engineers who can grow the companys service and ...