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Natick

    Deposit Operations Specialist - Natick, MA, United States - MutualOne Bank

    MutualOne Bank
    MutualOne Bank Natick, MA, United States

    2 weeks ago

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    Description
    Position Description


    Title:
    Deposit Operations Specialist


    Department:
    Operations


    Reports to:
    AVP, Deposit Operations Manager


    Supervises:
    None


    Classification:
    Non-exempt


    Date Prepared:
    May 6, 2024


    Pay Range:
    $39,629-$61,085

    Summary / Objective

    Responsible for operational functions as well as procedures and practices assigned to the Deposit Operations department. Examples of these functions include wire transfer activity, daily overdrafts and quality control.

    Experience & Education Requirements:

    Bachelor's degree or equivalent experience in operations or banking
    Proven organizational and customer service skills
    Effective interpersonal, communication and computer skills

    Specific Job Functions:

    Responsible for quality control of new accounts, account/person/organization maintenance utilizing various platforms
    Responsible for customer outreach to review potential fraudulent debit card transactions
    Responsible for the daily completion of exception items, ATM/Debit card ordering and processing of incoming and outgoing wires
    Responsible for settlements of teller capture, lockbox, mobile and remote deposit capture (RDC)
    Responsible for NSF processing including review of daily overdrafts, return deposit items, stop payments and collections in accordance with established Bank policies and procedures

    Reconciles ATM/Debit transactions daily to the General Ledger (GL)
    Maintains remote deposit capture files and processes daily files; maintains monthly records
    Responsible for the operational settlement of ATM machines
    Serve as back up to various critical functions within the Department
    Provides support and assistance relative to branch operational activities. Processes daily mobile check deposit files
    Participates in operational training meetings. Attends seminars regarding banking industry activities and participates in departmental cross training
    Keeps informed of relative changes in Bank policies, procedure and products

    Required knowledge, skills & abilities:

    Good understanding of financial products and services
    Good understanding of related Federal and State banking regulations
    Good understanding of spreadsheets
    Ability to apply critical thinking and problem solving skills
    Ability to recognize various issues that may require further research and/or investigation in order to consider possible solutions
    Successful completion of in-house training programs or other approved training programs
    Compliance with Bank Secrecy Act (BSA) regulations as appropriate to the position

    Physical Demands and Work Environment:

    Ability to use standard equipment such as computers, phones, photocopiers
    Requires manual dexterity and sitting for longer periods of time
    Must be able to work schedules that meet the needs of the Bank, which may include early morning, evening and /or weekend hours

    Other Duties


    This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

    It is expected that from time-to-time other duties, both related and unrelated to the above, may be assigned and therefore, required.

    ·MutualOne Bank provides equal employment opportunities to all employees in regards to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetics or status as a protected veteran.

    Apply Here:

    PI

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