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Operations Leader - Cortlandt Manor, United States - BlueTriton Brands
Description
BlueTriton is a leading provider of spring and purified water products - the name behind your favorite bottled water brands. We are proud to offer an extensive portfolio of highly recognizable, responsibly sourced, and sustainably packaged spring water in addition to other quality products and services. Get ready to quench your thirst with exciting possibilities when you join BlueTriton for a fiercely good career doing work that matters.
ReadyRefresh brings hydration that supports a healthy lifestyle, and convenience that preserves precious time and sustainability to help improve our world. Our ReadyRefresh branches and warehouses are where our iconic brands begin their journey to the customer.
**Job Description**
We are currently seeking an **Operations Leader** to be located in **Yorktown Heights, NY** The primary responsibilities will include managing and overseeing assigned operations team on a day-to-day basis. Improving productivity and streamlining branch activities to maximize results and achieve peak performance. Responsible for executing all safety activities.
**Key responsibilities include but are not limited to the following:**
Uphold frontline employee safety through the adherence of Safety Policy compliance and the identification and execution of safety improvement opportunities.
Own execution and adherence to the ReadyRefresh brand and relevant standards for all branch processes related to safety, customer service and order fulfillment
Oversee all direct report people management processes and accountability, to include hiring/retaining qualified team members and timely addressing of attendance/conduct/performance issues
Partner with peers and Zone General Manager/Regional Operations Manager to share best practices and leverage knowledge to help define future strategies and processes, including product and customer acquisition and upselling for ReadyRefresh Customer Operations function.
**Qualifications**
**Key qualifications include:**
Bachelors degree from four-year College or University; and / or 1-3 years related experience and/or training; or equivalent combination of education and experience
Has demonstrated success in a number of diverse customer service and operations roles
Extensive experience managing operational delivery processes
Ability to weigh tradeoffs to arrive at a solution that is acceptable for both the customer & business
Experience providing a high-level of customer service
Excellent written, verbal communication and interpersonal skills
Experience managing and anticipating change and challenges
Experience leading people towards performance and development goals
Experiences leading in a high safety focus culture
Ability to provide training & development to direct reports, coach performance
Competent in performance feedback processes, both written and verbal
Ability to analyze data to evaluate and coach team members towards performance improvement
Capacity to organize workflow, define activities, and meet commitments
Pay Range: $80, ,000. This role is eligible for a 10% annual bonus.
Salary Range Disclaimer:
The salary range provided for this position is an approximation based on market research, internal compensation data and the candidates qualifications and experience. Final salary offers are determined through a comprehensive evaluation of candidate qualifications and may vary depending on factors such as skills, experience, and geographic location of the position. Other components of the compensation package, including benefits and bonuses, will also be considered. We are committed to fair and equitable compensation practices, and we encourage open dialogue about compensation during the interview process.
BlueTriton Brands offers an extensive portfolio of highly recognizable, responsibly sourced and packaged spring water, purified water and water beverage brands that include Poland Spring, Deer Park, Ozarka, Ice Mountain, Zephyrhills, Arrowhead, Origin, Saratoga, AC+ION, Pure Life, BEAU, Splash Blast and Splash Fizz. BlueTriton Brands also owns and operates ReadyRefresh, a customizable water and beverage delivery service that has been certified as a CarbonNeutral business.
Based in Stamford, Connecticut, BlueTriton Brands and its affiliates in the United States and Canada employ over 7,000 employees. BlueTriton Brands manages resources for long-term sustainability and helps to safeguard more than 20,000 acres of watershed land. The Company has 28 production facilities across the United States, 13 of which are Alliance for Water Stewardship ("AWS") certified across 12 sites, with eight of the certified facilities being AWS Platinum, the highest-level certification.
BlueTriton Brands is proud to be an Equal Opportunity and Affirmative Action employer, seeking to create a welcoming and diverse environment. We do not discriminate based on race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. BlueTriton Brands is committed to providing reasonable accommodation for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please contact us at )
