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IT Support Technicians
1 week ago
Reliable Technology Services Inc. Timonium, United StatesCompany Profile: · Reliable Technology Services is progressive IT Company that has been serving clients throughout the Mid-Atlantic region with professional IT services since 2003. We specialize in providing quality managed IT services, hardware and software implementation, maint ...
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Nurse Support Technician
3 weeks ago
Greater Baltimore Medical Center Towson, MD, United StatesUnder direct supervision, assists the Registered Nurse in providing direct and indirect patient care. Assists the Registered Nurse with delegated nursing procedures under the day-to-day supervision of the Registered Nurse and is formally supervised by the Nurse Manager. · Educati ...
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Customer Support Technician
2 weeks ago
Black Fox Towson, United StatesJob Description · Job DescriptionBlack Fox is a certified ISO 9001:2015 and ISO 22301:2019 firm with an array of experience in managing and delivering professional services to public, private, education institutions, and nonprofit organizations across globe. Black Fox has exempli ...
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IT Field Support Technician
2 weeks ago
Cellular Sales Parkville, United StatesJob Description · Job DescriptionOverview · IT Field Support Technician · Classification · Non-Exempt · Reports to · IT Field Support Manager · JOB DESCRIPTION · Summary/Objective · Works under general supervision of the IT Field Support Manager. Provides primary support of hard ...
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Nurse Support Technician
3 weeks ago
Greater Baltimore Medical Center Towson, MD, United StatesUnder direct supervision, assists the Registered Nurse in providing direct and indirect patient care. Assists the Registered Nurse with delegated nursing procedures under the day-to-day supervision of the Registered Nurse and is formally supervised by the Nurse Manager. · Educati ...
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Field Technician Support
4 weeks ago
Rightstone Baltimore, United States ContractThe Opportunity · DescriptionWe're looking for a Field Technician Support, working in the IT (excluding Telecommunication) industry in Baltimore, Maryland, United States. · Applies advanced technical knowledge to operate one or more technology areas (e.g. server administration, ...
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IT Support Technician
2 weeks ago
The Global Excellence Consulting Group Baltimore, United StatesJob Description · Job DescriptionWho We Are:We are working to fulfill project requirements with the government of Maryland. This is a full-time position with GECG and the project is with Baltimore City Public Schools. · Summary: Functioning at a master level of technical expertis ...
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Helpdesk Support Technician
1 week ago
CACI Baltimore, United StatesHelpdesk Support TechnicianJob Category: Information TechnologyTime Type: Full timeMinimum Clearance Required to Start: SecretEmployee Type: RegularPercentage of Travel Required: Up to 10%Type of Travel: Local* * *CACI is seeking a Help Desk Support Technician who will provide te ...
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Autism Support Technician
3 weeks ago
Steps Perry Hall, United StatesJob Description · Job DescriptionReady to launch a career in ABA Therapy? · Welcome to Steps. Join our amazing autism treatment team offering behavior therapy to those on the autism spectrum. We are looking to hire a Behavior Therapist or Registered Behavior Technician (RBT) · O ...
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Technician, Deskside Support
3 weeks ago
Element Fleet Corporation Baltimore, United StatesGet started on an exciting career at Element Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business - delivering on our promise of a superior client experience. This takes hard work ...
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Executive Support Technician
2 weeks ago
University of Maryland Medical Center Baltimore Washington Baltimore, United StatesJob Description · General Summary · Performs basic to moderately complex tasks which includes troubleshooting, repairing computer systems and peripheral equipment located throughout the organization. Provide technical expertise and support for projects and activities involving sy ...
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Perioperative Surgical Support Technician
1 week ago
University of Maryland Medical System Baltimore, United States Full timeJob Description · Under direct supervision of a perioperative nursing, performs delegated functions including those of an Operating Room Assistant. Fulfillment of the job duties requires the employee to have access to medication storage areas. · Qualifications · Education and Exp ...
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Desktop Support Technician
3 days ago
TEKsystems Baltimore, United StatesTop Skills: · Active Directory · Ticketing System · Windows 10 · Microsoft Office Suite · VPN Support · VDI Support · Imaging · Printer Support · Customer Service · Job Description: · Install hardware and peripheral components like disk drives, printers, keyboards, and ...
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Support Technician
4 weeks ago
Skyline Technologies Glen Burnie, United StatesJob Description · Job DescriptionOur New Teammate · As a Support Technician you will be the front-line support responsible for triaging, solving, or escalating any service-related issues for Skyline Technology Solutions client base. · You can expect to spend your time accomplish ...
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Network Support Technician
2 weeks ago
General Dynamics Information Technology Aberdeen Proving Ground, United StatesNetwork Support Technician - Intermediate - TS/SCI required · Transform technology into opportunity as a · Network Support Technician - Intermediate · with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefr ...
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Game Support Technician
2 weeks ago
Dave & Buster White Marsh, United StatesJob Description: · Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome · Dave & Buster's offers an attra ...
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PRN Recovery Support Technicians
2 weeks ago
Maryland Treatment Centers, Inc. Baltimore, United StatesJob Description · Job DescriptionAbout Us · Mountain Manor Treatment Center at Baltimore is a residential substance abuse treatment center for adults and young adults experiencing complex emotional problems in addition to their substance abuse issues. We are part of Maryland Trea ...
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Systems Support Technician
1 week ago
00100 LEIDOS, INC. Annapolis Junction, United States Full timeUnleash Your Potential · At Leidos, we deliver innovative solutions by leveraging our diverse and talented workforce who are dedicated to our customer's success. We empower our teams, contribute to our communities, and operate sustainably. Everything we do is built on a commitme ...
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IT Support Technician
3 weeks ago
The Global Excellence Consulting Group Baltimore, United StatesWho We Are: · We are working to fulfill project requirements with the government of Maryland. This is a full-time position with GECG and the project is with Baltimore City Public Schools. · Summary: Functioning at a master level of technical expertise, supports application devel ...
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IT Support Technician
3 weeks ago
The Global Excellence Consulting Group Baltimore, United StatesJob Description · Who We Are: · We are working to fulfill project requirements with the government of Maryland. This is a full-time position with GECG and the project is with Baltimore City Public Schools. · Summary: Functioning at a master level of technical expertise, suppor ...
Customer Support Technician - Towson, United States - Blackfox Inc
Description
Black Fox is a certified ISO 9001:2015 and ISO 22301:2019 firm with an array of experience in managing and delivering professional services to public, private, education institutions, and nonprofit organizations across globe.
Black Fox has exemplified excellence by receiving the 2021 University of Connecticut's School of Business Veteran Impact Award, the 2022 Department of Labor's HIREVet Medallion Gold Award, and the 2023 Small Business Administration Veteran Owned Small Business of the Year Award.
Since its inception, Black Fox has been a recognized leader in the development and implementation of information management and solutions.
The candidate must reside within the Washington, D.C., Baltimore, Maryland, and Northern Virginia region.
General Characteristics
Responsible for Tier I software and hardware support. Diagnoses and resolves problems using documented procedures and checklists in the performance of most responsibilities.
Enters call data into a tracking system.
Escalates problems to higher level technical support professionals when necessary. Assists in the resolution of application, hardware, and software problems.
Dimensions
Education:
Associate's or Bachelor's Degree, or technical institute degree/certificate in Computer Science, Information Systems, or other related field. Or equivalent work experience.
Experience:
0 to 1 year of IT work experience in computer systems or support with demonstrated working knowledge of basic hardware and software products and problem solving/troubleshooting skills
Complexity:
Learner/entry level role. Provides Tier 1 support of low to medium complexity.
Functions, somewhat independently, under the general direction of more senior customer service representatives, supervisors, or managers.
Generally, follows documented procedures and checklists.
Location:
6901 Charles Street Towson, Maryland, 21204 United States