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    Member Experience Associate - Scottsdale, United States - Valley of the Sun Jewish Community Center

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    Description
    Job description

    Member Experience Associate

    This position is a customer service position responsible for staffing the Welcome Desk and assists in providing the best Member Experience. Engage, Exceed Expectations and Excellence is what we do

    RESPONSIBILITIES AND DUTIES:
    • Greet all members and guests enthusiastically and professionally in person and by telephone
    • Engage with all members throughout their shift
    • Check in members guests according to procedures
    • Accepting payments for services at POS computer
    • Making reservations in Mind Body
    • Answering the telephone and directing calls to the proper person
    • Assist members by being knowledgeable of all departments, services, community/campus programs and events
    • Keep membership director abreast of all customer service issues and concerns
    • Give tours and process membership applications
    • Additionally, any responsibility that would be required to maintain effective member relations; issuing photo ID cards, addressing membership inquiries, keeping surrounding area organized and other duties as assigned
    Job Types: Full-time, Part-time

    Salary: $ $19.00 per hour

    Schedule:
    • Day shift
    • Holidays
    • Monday to Friday
    • Weekend availability
    Supplemental pay types:
    • Commission pay
    Education:
    • High school or equivalent (Preferred)
    View public job page


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