Jobs
>
Kalamazoo

    Service Coordinator - Kalamazoo, United States - Emcor Inc

    Emcor Inc
    Emcor Inc Kalamazoo, United States

    3 weeks ago

    Default job background
    Description


    Who We AreShambaugh & Son L.P., a wholly owned indirect subsidiary of EMCOR Group, Inc., is a customer-driven, single-source, self performing construction/engineering firm.

    We specialize in the Design-Build method of construction resulting in fast-track delivery of the project improvements to our customers. We are one of the largest specialty contractors in the U.S. and the only one with all eight M.E.P. (Mechanical, Electrical, Process, Automation, Refrigeration, HVAC, Plumbing, and Fire Protection) design and installation capabilities in-house.

    We perform more than $1 billion of construction projects per year with over 3,000 employees throughout 50 states from our home office in Fort Wayne, Indiana.

    Job SummaryYou will be responsible for performing a wide variety of customer service/dispatching and administrative duties required to bill, receive, screen, record, prioritize, assign and close customer requests for technical support and inspections.

    Essential Duties and Responsibilities

    • Responsible for Scheduling, Billing Preparation and Customer Relations.
    • Utilize Accounting system to pull Work Order Numbers and enter Inspection Agreements.
    • Utilize Building Reports, our Inspection Software, to schedule and provide customers with online access to their reports.
    • Receive customer requests for service in a professional manner, obtaining needed information to dispatch the calls efficiently, while also trying to provide a reasonable ETA to the customer.
    • Reassign work as needed to manage our field schedule yet meet customer expectations; making judgements based on current workloads and priorities.
    • Follow the company endorsed business process and best practices for dispatch
    • Reconcile technicians debrief information on service tickets and calendar to enable you to perform invoicing preparations tasks daily/weekly. All completed service requests should be reconciled and sent to the Billing Specialist within one week of the service date.
    • Process approved quotes, schedule manpower, and work with customer to the completion of projects.
    • Verify calendar/schedule information for accuracy, including technicians time off.
    • Maintain document retention per company protocol.
    • Maintain confidentiality of customer and employer information at all times.
    • Dispatch Service Partners / Sub Contractors as needed.
    • Perform other duties as directed.
    Qualifications

    • This position requires a proficiency in computer usage above basic Microsoft Office & Windows Skills. Must be tech savvy.
    • Experience with AS400 / TrueLine accounting system a plus.
    • Must be able to retain training in an organized fashion to be successful.
    • Good understanding of Excel Spreadsheets and Creating of Tables.
    • Dispatching or scheduling experience with Technicians, Project Managers, etc.
    • Proven experience in multi-tasking and doing several difficult tasks at once - incoming calls, scheduling, internal personnel, emails, tracking down information, etc.
    • Must be organized, self-motivated and a strong work ethic
    • Professionalism in email and over the phone
    • Work hours Monday through Friday, 7:00AM - 3:30PM Shambaugh is deeply committed to a policy of equal employment opportunity for all its job applicants and employees. We seek to employ qualified persons in all job classifications and to administer all personnel actions affecting our employees without discrimination on the basis of race, color, religion, sex, pregnancy, age, national origin, sexual orientation, gender identity, political ideology, ancestry, or genetic information. Individuals with a disability, disabled and other protected veterans and any other characteristic protected by applicable law will be given the fullest consideration for employment in positions for which they are qualified. We also are committed to making reasonable accommodations for qualified individuals with a disability as well as abiding by any and all state and local laws, which in addition to the above prohibit discrimination in any form.#shambaugh#LI-AC1#LI-onsite
  • Independent Management Services

    Service Coordinator-part-time

    1 week ago

    Independent Management Services Kalamazoo, United States Part time

    Independent Management Services is a full-service property management and marketing firm, specializing in the revitalization of under-managed multifamily housing developments. Since our founding in 1989, we have expanded our nationwide presence to include over 100 sustainable com ...

  • Greenleaf Trust

    Team Service Coordinator

    2 weeks ago

    Greenleaf Trust Kalamazoo, United States

    Job Description · Job DescriptionWhat's This Job All About? · The Team Service Coordinator is responsible for coordinating the efforts and workflow of the Client Centric Teams while providing comprehensive, pro-active service to external clients and co-workers. Duties are carried ...

  • EMCOR Group

    Service Coordinator

    3 weeks ago

    EMCOR Group Kalamazoo, United States

    · Who We Are · Shambaugh & Son L.P., a wholly owned indirect subsidiary of EMCOR Group, Inc., is a customer-driven, single-source, self performing construction/engineering firm. We specialize in the Design-Build method of construction resulting in fast-track delivery of the proj ...

  • Emcor Inc

    Service Coordinator

    2 weeks ago

    Emcor Inc Kalamazoo, United States

    Who We Are · Shambaugh & Son L.P., a wholly owned indirect subsidiary of EMCOR Group, Inc., is a customer-driven, single-source, self performing construction/engineering firm. We specialize in the Design-Build method of construction resulting in fast-track delivery of the projec ...

  • Mohawk Industries

    Technical Services Coordinator

    3 weeks ago

    Mohawk Industries Calhoun, United States

    Are you looking for more? · At Mohawk Industries, we're committed to more - more customer solutions, more process improvements, more sustainable manufacturing and more opportunities for our team. · As a Fortune 500, global flooring leader with some of the best-known brands in the ...

  • Binder Park Zoo

    Guest Services Coordinator

    3 weeks ago

    Binder Park Zoo Battle Creek, United States

    **GUEST SERVICES COORDINATOR (SEASONAL)** · **Mission Statement: Connect. Inspire. Conserve. Connect people with nature. Inspire them to conserve.** · **REPORTS TO**:Guest Services Management · **SEASONAL OR NON-SEASONAL**: Seasonal, Non-benefited · **FLSA STATUS**:Hourly, Non-Ex ...

  • Aldevra

    Install/Service Coordinator

    1 week ago

    Aldevra Kalamazoo, United States

    Job Type · Full-time · Description · Position Title: Install/Service Coordinator · Reports to: National Product Sales Manager · Location: Kalamazoo, MI · Employment Status: Full-Time · FLSA Status: Exempt · Position Summary: We are seeking a dedicated Install/Service Coord ...

  • Aldevra

    Install/Service Coordinator

    2 weeks ago

    Aldevra Kalamazoo, United States

    Job Type · Full-time · Description · Position Title: Install/Service Coordinator · Reports to: National Product Sales Manager · Location: Kalamazoo, MI · Employment Status: Full-Time · FLSA Status: Exempt · Position Summary: We are seeking a dedicated Install/Service Coord ...

  • Aldevra

    Install/Service Coordinator

    2 weeks ago

    Aldevra Kalamazoo, United States

    Job Type Full-timeDescriptionPosition Title: Install/Service CoordinatorReports to: National Product Sales ManagerLocation: Kalamazoo, MIEmployment Status: Full-TimeFLSA Status: Exempt Position Summary: We are seeking a dedicated Install/Service Coordinator to join our team. This ...

  • Aldevra

    Install/Service Coordinator

    1 week ago

    Aldevra Kalamazoo, United States

    Job Type Full-timeDescriptionPosition Title: Install/Service CoordinatorReports to: National Product Sales ManagerLocation: Kalamazoo, MIEmployment Status: Full-TimeFLSA Status: Exempt Position Summary: We are seeking a dedicated Install/Service Coordinator to join our team. This ...

  • Aldevra

    Install/Service Coordinator

    3 weeks ago

    Aldevra Kalamazoo, United States

    Job Type Full-timeDescriptionPosition Title: Install/Service CoordinatorReports to: National Product Sales ManagerLocation: Kalamazoo, MIEmployment Status: Full-TimeFLSA Status: Exempt Position Summary: We are seeking a dedicated Install/Service Coordinator to join our team. This ...

  • Greenleaf Trust

    Team Service Coordinator

    2 days ago

    Greenleaf Trust Kalamazoo, United States

    What's This Job All About? · The Team Service Coordinator is responsible for coordinating the efforts and workflow of the Client Centric Teams while providing comprehensive, pro-active service to external clients and co-workers. Duties are carried out under general supervision an ...

  • Aldevra

    Install/Service Coordinator

    2 weeks ago

    Aldevra Kalamazoo, United States

    Job Description · Job DescriptionDescription:Position Title: Install/Service Coordinator · Reports to: National Product Sales Manager · Location: Kalamazoo, MI · Employment Status: Full-Time · FLSA Status: Exempt · Position Summary: We are seeking a dedicated Install/Service Coo ...

  • Aldevra

    Install/Service Coordinator

    3 weeks ago

    Aldevra Kalamazoo, United States

    Job Description · Job DescriptionDescription:Position Title: Install/Service Coordinator · Reports to: National Product Sales Manager · Location: Kalamazoo, MI · Employment Status: Full-Time · FLSA Status: Exempt · Position Summary: We are seeking a dedicated Install/Service Coo ...

  • Brookdale Battle Creek

    Dining Services Coordinator

    6 days ago

    Brookdale Battle Creek Battle Creek, United States

    Overview: · **_ Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity_** · **Early Access to Paycheck with Earned Wage Access is available for Hourly Associates (outside of CA)** · **Make Lives Better Including Your Own**. · If you want to work in an env ...

  • Andy J. Egan

    Controls Service Sales Coordinator

    3 weeks ago

    Andy J. Egan Kalamazoo, United States

    Position: Controls Service Sales Coordinator · Location: · Primary: Kalamazoo, Benton Harbor · Secondary: Grand Rapids · Since 1919, Egan has been the mechanical contractor that West Michigan construction managers and building owners depend on for the highest quality work. ...

  • BlueWave Solutions

    Service Coordinator for E-Mobility

    3 weeks ago

    BlueWave Solutions Middleville, United States

    The company Isoblock Switchgear GmbH is a family-owned business with a long-standing tradition, currently employing approximately 100 employees. We specialize in medium and low voltage technology, as well as switchgear and control panel construction. Our product range includes tr ...

  • Bronson Healthcare

    Bmh Ed Inventory Coordinator

    2 weeks ago

    Bronson Healthcare Kalamazoo, United States

    Love Where You Work · Team Bronson is compassionate, resilient and strong. We are driven by Positivity which inspires us to be our best and to go above and beyond for our patients, for one another, and for our community. · If you're ready for a rewarding new career, join Team Bro ...

  • MRC Industries

    Scheduling and Intake Coordinator

    3 weeks ago

    MRC Industries Kalamazoo, United States

    **Job Title**: Scheduling and Intake Coordinator · **Department**: Administrative · **Job Classification**: Nonexempt/hourly · **Pay Range**: · Minimum: $16.00 · Midpoint: $20.00 · Maximum: $24.00 · **Reports To: Executive Assistant · **Why work here**: · MRC offers a dynamic wor ...

  • MRC Industries

    Program Coordinator

    2 weeks ago

    MRC Industries Kalamazoo, United States

    **Job Title**: Program Coordinator · **Department**: Administration · **Job Classification**: Hourly · **Pay Range**: · Minimum: $16.00 · Midpoint: $20.00 · Maximum: $24.00 · **Reports To**:Executive Assistant · **Job Summary**: · Coordinates administrative and program specific f ...