Scheduling and Intake Coordinator - Kalamazoo, United States - MRC Industries

MRC Industries

Verified Company

Kalamazoo, United States

1 day ago

Posted by:

Mark Lane

beBee recruiter

Description

Job Title:
Scheduling and Intake Coordinator

Department:
Administrative

Job Classification:
Nonexempt/hourly

Pay Range:

Minimum:
$16.00

Midpoint:
$20.00

Maximum:
$24.00

**Reports To: Executive Assistant

Why work here:

MRC offers a dynamic work environment that fosters innovation, values diversity, and promotes professional growth. We are dedicated to empowering individuals with disabilities through meaningful employment and community engagement. Join a team committed to fostering inclusivity and making a positive impact on people's lives.

Job Summary:

Seeking a full-time scheduler and Intake Coordinator. The Intake Coordinator will welcome, orientate, complete intake paperwork, and align clients with appropriate programs at MRC. They gather information about the client, create client records, and maintain client files. They coordinate and set tours, intake appointments, orientate, and schedule Client services. They also answer questions related to services and facilitate referrals when necessary.

Essential Duties and Responsibilities:

Maintaining and optimizing client and staff schedules
Logging, documenting, and updating database of all reports and paperwork received/due from clinical staff, and clients
Answering high volume of calls
Coordinating all referrals within a timely manner
Coordinates and conducts all tours and intakes
Working closely with clinical staff and other staff in central support, billing, and programs
Responding to service inquiries in a timely manner
Maintaining good customer relations
Must be a problem solver
Performing related clerical duties, such as word processing, maintaining filing and record systems, scanning, faxing, and photocopying
Assisting other program staff and be a strong team player
Maintains confidentiality of client information
Follows all regulatory compliance
Completes other miscellaneous duties as assigned

Required Skills/Abilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Criminal records, driving and recipient rights screening required
Valid Michigan driver's license, good driving record and the availability of licensed, insured vehicle for use on the job required.
Strong organizational skills and detail oriented
Should be process oriented
Must be able to enforce policies and procedures and be comfortable influencing
Proficiency in Outlook, Microsoft Office, and electronic health records Strong Communication skills (both speaking and writing is required)

Education and Experience: