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Larchwood

    Marketing Coordinator - Larchwood, United States - Grand Falls Casino and Golf Resort

    Grand Falls Casino and Golf Resort
    Grand Falls Casino and Golf Resort Larchwood, United States

    2 days ago

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    Description

    Job Description

    Job Description

    Responsible for a variety of daily marketing activities including: planning and execution of promotions, writing rules for promotions; assisting in special events; media coordination and scheduling; assist with social media planning and postings; scheduling and proofing email, mail and marketing materials; plan and participate in public relations activities; assist in purchasing of marketing supplies; tracking of expenses and budgets; analyzation of data;

    Essential Duties and Responsibilities:

    • Provide exceptional customer service to all internal and external customers.
    • Coordinates details of casino promotions, tournaments and events including creation of timelines, writing rules, setting up kiosks, purchasing supplies and communication to all departments.
    • Assist the Marketing Manager and Director in planning monthly marketing programs and helps create calendars and other items for successful implementation.
    • Works with other departments to plan marketing activities.
    • Conducts casino promotions, tournaments and events.
    • Coordinates set up and tear down of events and promotional areas under the direction of the Marketing Manager.
    • Resolves customer complaints and questions regarding promotions, events etc.
    • Research and document competitor promotions.
    • Assist working at the Resort Club when needed, assisting with VIP events, work gift distribution promotions.
    • Assist customers with questions on mail, points, comps and promotions.
    • Assists the Marketing and Entertainment teams in the planning of entertainment including contract proofing, review of riders, coordination of items artists require for performances, coordination of backline, sound, lights, etc.
    • Works at entertainment events to ensure smooth execution.
    • Assist with proofing design materials, website, email and direct mail campaigns.
    • Posts marketing information and calendars on the promotions boards.
    • Assist in changing out property signage and digital signage.
    • Assist with social media content using the approved standards and platform.
    • Monitor online reputation using the approved ECR platform and respond to reviews within designated time frames.
    • Work closely with Marketing Manager and Director to create and maintain a project production schedule.
    • Process sponsorship and donation requests as well as coordinate and participate in other public relations activities.
    • Establishes and maintains effective working relationships with a diverse staff.
    • Interface with advertising and/or other agencies to meet deadlines of radio, newsprint and television advertisements.
    • Prepare purchase orders for marketing or entertainment projects and events based on budget.
    • Complies with all Iowa Racing and Gaming Commission Rules and Regulations and any other local, state, or federal guidelines.
    • Other duties as assigned.
    • Attends all company required training.
    • Adheres to all safety guidelines.
    • Meets company attendance requirements.
    • Required to work days, nights, weekends and holidays.

    Knowledge/Skills/Experience

    • Bachelor's Degree in Marketing, Communications, English, Public Relations preferred, or equivalent experience in a related field.
    • Prior experience working in a marketing position within the hospitality industry.
    • Must demonstrate high-level of organizational skills and great attention to detail while operating in a fast-paced work environment.
    • Previous experience/familiarity with audio/visual systems set-up and functioning is a plus.
    • Demonstrated competency in working with MS Word and Excel;
    • Experience with social media and reputation management platforms.
    • Must have excellent writing and editing skills.
    • Be able to communicate clearly and effectively, both verbally and in written form.
    • Must demonstrate effective interpersonal skills
    • Strong time-management and organizational skills.
    • Must be able to qualify for and maintain an Iowa Racing and Gaming commission Class C license
    #hc115661


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