- Provide consultative customer services for one or more new or established accounts
- Introduce new services independently or with assistance as needed
- Handle local or regional accounts
- Manage accounts with revenue in one region and a minimum revenue amount of $1m per account with a combined revenue for all accounts of over $3m.
- Revenue growth with existing accounts
- Accounts Receivable - Responsible for all aspects of collections in conjunction with the respective operations management
- Client Stewardship- Responsible for conducting regular stewardship meetings and overseeing the integrity and delivery of client specific reports and information. Must perform in a consultative role identifying trends and providing CorVel solutions to market and business challenges
- Client Retention - Maintain continuous communication with customer(s) to ensure that all service expectations are identified and maintained. Communicate and engage senior management in account status, challenges and goals. Every national account and large account will have an RVP assigned as a senior operations representative to the account
- Surface issues or potential issues to appropriate members of the management and executive team proactively to remedy immediate concerns before they become issues. Maintain an open items matrix to document all issues and resolution
- Facilitate and coordinate internal customer set-up and external implementation
- Coordinate and attend customer meetings. Ensure appropriate CorVel participants are engaged
- Discuss, understand, and meet agreed upon standards as mutually determined by CorVel and customer
- Develop/maintain account service instructions/communicate to service staff and post on the Intranet
- Manage contract renewals/price increases; coordinate with the AE and/or management team as appropriate
- Present information to assigned customers in an organized and persuasive fashion for contract renewals, service issue discussions, or additional product sales
- Regular attendance on the Monthly Account Manager Call
- Monthly account updates and all new service opportunities documented in
- Follow CorVel policies and procedures
- Requires regular and consistent attendance
- Comply with all safety rules and regulations during work hours in conjunction with the Injury and Illness Prevention Program (IIPP)
- Additional duties may be assigned
- Reliable professional with the ability to achieve balance between customer orientation and a results-driven approach
- Knowledge of CorVel's services and completion of all CorVel Product Training Modules
- Business acumen, coupled with enthusiasm and decorum
- Excellent communication/presentation skills and ability to build relationships
- Strong interpersonal skills and commitment to customer service
- Able to work collaboratively and independently
- Highly developed organizational abilities as well as analytical and time management skills
- Must be proficient in Microsoft applications and CRM software (Salesforce)
- Bachelor's degree, national certification or equivalent in business or sales and marketing
- Demonstrated experience in management or supervision
- Training within the insurance industry, managed care or related field preferred
- Minimum 5 years of relevant experience
-
Senior Account Manager
6 days ago
NETSCOUT Maryland, United States Full timePosition Summary: · The Senior Account Manager is responsible for achieving sales quota in assigned territory through direct sales to Service Provider / Cable MSO and fix wire line customers. This position controls the accounts directly even if the business is booked through cha ...
-
Named Account Manager
1 week ago
Proofpoint Maryland, United States Full timeIt's fun to work in a company where people truly BELIEVE in what they're doing · We're committed to bringing passion and customer focus to the business. · Corporate Overview · Proofpoint is a leading cybersecurity company protecting organizations' greatest assets and biggest risk ...
-
Manager General Accounting/Rates
1 week ago
MedStar Health Maryland, United StatesGeneral Summary of Position · Directs the activities of the Accounting Teams in the General Accounting department. Supports the accounting, financial reporting, and finance functions of the business unit(s) for which their teams provide generalized accounting support. Provides su ...
-
Account Manager with HR Consulting Firm
6 days ago
Hawthorne Lane Maryland, United StatesAs the Account Manager, you will work closely and collaboratively with a large and collaborative team that is focused on meeting clients' needs. This company has experienced tremendous growth and success over the past few years and continues to be recognized for their accomplishm ...
-
Sr Account Manager, Oncology Precision Medicine
4 weeks ago
Thermo Fisher Scientific Maryland, United States Full timeThe Senior Account Manager- Oncology Precision Medicine is a field-based position that is responsible for achieving and exceeding the assigned territory sales plan by driving awareness, education and implementation of Thermo Fisher Scientific's Next Generation Sequencing Oncology ...
-
Evenly Maryland, United StatesWe are Evenly · Evenly is Orthodontics in-a-box for dentists. Our vision is to become the outsourced Orthodontic solution for every dental office in America and lead the transition to Invisalign Orthodontics for this $250 billion industry. Headquartered in the Washington D.C. Are ...
-
Regional Account Manager
1 week ago
JMI Recruiting Services, LLC Maryland, United StatesWe are currently assisting our client, an industrial manufacturer, with a Regional Account Manager search. The right candidate will have experience managing accounts in the power generation space, or customers that utilize power generation equipment. · The candidates must reside ...
-
Services Account Management Consultant
1 month ago
Dell Technologies Maryland, United States Paid WorkFederal Services Account Management Consultant · Dell Technologies customers expect great things from both our products and our services. Account Services Management is all about managing and overseeing seamless service delivery processes. It's a hugely varied field of work. Proc ...
-
Sales Engineer
1 week ago
JAS Recruitment Maryland, United StatesSales Engineer · Our global manufacturing client has an exciting opportunity to join their Account Management team as an aftermarket Sales Engineer. In this position you will be responsible for maintaining existing customer accounts within the selected territory, while coordinati ...
-
VP of Finance
4 weeks ago
The Commercial Group Maryland, United StatesEstablished Anne Arundel County construction company with projects in the Maryland, DC and Virginia areas is currently seeking a VP of Finance. Directly reporting to the CFO, the VP Finance will be responsible for monitoring the financial health, stability, and growth of the orga ...
-
Senior Financial Analyst
3 days ago
Chesapeake Search Partners Maryland, United StatesThe Senior Financial Analyst is responsible for assisting the Controller in the daily operations of the Finance and Accounting Departments. This includes managing the general ledger, internal financial reporting, regulatory report filings, and preparing the consolidated annual bu ...
-
Workers' Compensation Claims Supervisor
3 weeks ago
CorVel Corporation Maryland, United States OTHERThe Claims Supervisor is responsible for supervising a team of direct reports, ensuring all quality, productivity and customer service criteria are met while adhering to company policies and procedures. The Claims Supervisor position is integral to the success of the company and ...
-
Senior Accountant
1 week ago
Top Stack Maryland, United StatesCurrently, we're seeking a Senior Accountant to oversee all facets of financial reporting. In this role you'll play a pivotal role in generating monthly financial reports and providing guidance on technical accounting matters. · Responsibilities: · Prepare and manage financial st ...
-
Senior Consultant, Accounting
4 weeks ago
Clearview Group Maryland, United StatesWhat is Clearview? · Clearview is a dynamic firm, committed to a culture of excellence, offering accounting & finance, risk advisory, audit, tax, technology advisory, data analytics, HR and other consulting services. Our mission is to build lasting relationships as well as change ...
-
Federal Territory Account Sales Executive
1 week ago
Autodesk Maryland, United States Full timePosition Overview · The Territory Account Sales Executive expands new business and renewals in US Federal Government accounts to exceed financial and company goals. This individual contributor job is assigned a sales quota and performance is measured by quarterly and annual targ ...
-
Senior Account Executive
2 weeks ago
Informatica Maryland, United StatesExternal Description: · Build Your Career at Informatica · We're looking for a diverse group of collaborators who believe data has the power to improve society. Adventurous, work-from-anywhere minds who value solving some of the world's most challenging problems. Here, employees ...
-
Commercial Manager
1 week ago
Clinton Electric Co. Maryland, United StatesFull Job DescriptionClinton Electric Co. is a leading electrical company in the Greater Baltimore Area. For over 50 years we have provided responsive electrical service for our residential, commercial and generator customers. We currently have a new Senior Management position ope ...
-
Cloud Engineer
1 week ago
Eliassen Group Maryland, United States***W2, USC or GC ONLY. NO C2C*** · JOB SUMMARY: The AWS Sr DevOps Engineer is responsible for overseeing, managing, and working to expand the clients AWS environment to meet the needs of our technology-forward client. The AWS Sr DevOps Engineer is a critical team member with the ...
-
Logistician Engineer Sr
2 weeks ago
Lockheed Martin Maryland, United States Task Order/IDIQJob Description · What We're Doing: · At Lockheed Martin Rotary and Mission Systems, Cyber & Intelligence, we are driven by innovation and integrity. We believe that by applying the highest standards of business ethics and forward-thinking thinking, everything is within our rea ...
-
Loan Administration Manager
6 days ago
Chesapeake Search Partners Maryland, United StatesThe Loan Administration Manager is responsible for managing and mentoring loan administration staff, ensuring adherence to Bank policies and procedures as well as regulatory and compliance requirements. This role involves identifying and addressing staff training needs, performin ...
Account Manager - Maryland, United States - CorVel Corporation
Description
The Account Manager is responsible for interacting with customers on an executive level and acting as an extension of the client; understanding and communicating agreed upon expectations to field offices and increasing the market share of business by providing service that meets and exceeds customer expectations, stewardship reporting, commitment to customer goals, and introducing/selling/implementing additional services.
This is a hybrid role reporting to our Norristown, PA office.
ESSENTIAL FUNCTIONS & RESPONSIBILITIES:
KNOWLEDGE & SKILLS:
EDUCATION & EXPERIENCE:
PAY RANGE:
CorVel uses a market based approach to pay and our salary ranges may vary depending on your location. Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. Our ranges may be modified at any time.
For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level, either up or down, based on assessment during interview process taking into consideration experience, qualifications, and overall fit for the role. The level may impact the salary range and these adjustments would be clarified during the offer process.
Pay Range: $49,359 – $79,603
A list of our benefit offerings can be found on our CorVel website: CorVel Careers | Opportunities in Risk Management
ABOUT CORVEL:
CorVel, a certified Great Place to Work Company, is a national provider of industry-leading risk management solutions for the workers' compensation, auto, health and disability management industries. CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT).
A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off.
CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.
#LI-Hybrid