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Trust Officer - Topeka, United States - CoreFirst Bank & Trust
Description
Role:
Trust Officers must achieve specific performance objectives relative to personal sales volume and service quality. Trust Officers contribute to the development and retention of customer relationships by consistently providing high quality customer service.
Trust Officers contribute to the profitability and growth of CoreFirst Bank & Trust by meeting customer needs through referring consumer and business banking products to new and existing customers according to our mission statement and performance objectives.
Essential Functions & Responsibilities:
Administers personal trust, investment agency accounts, and probate accounts
Develops new business by personally calling on customers, prospects, and centers of influence to achieve profitable volume in the following trust functions:
Personal trust accounts (Living and Testimony)
Agency Accounts (Custody and Investment Management)
Estates
Conservatorships
Maintains and monitors for maximum profitability consistent with quality service, fee schedules of specific accounts and various types of business
Reviews and recommends acceptance or rejection of various types of trust business
Is active in the community serving on boards, public speaking, and maintaining relations with CPA firms, law firms, and life underwriting agencies
Plans and implements seminars, workshops, and other events in order to generate profitable trust business
Attends the following committee meetings:
Trust Investment Committee, Board of Directors, Trust Committee, and Trust Staff
Please note this description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.
Requirements
Experience:
Three to five years of trust or related experience required
Education:
Bachelor's degree preferred; high school diploma or equivalent required
Skills & Abilities:
Strong written, verbal, interpersonal and analytical skills, including ability to interact effectively with customers, employees and management are essential
Strong ability in CoreFirst Bank & Trust
Competencies:
Customer Focus, Compliance, Ethics, Perseverance, and Time Management
Proficiency in using Microsoft Office, Word, Excel and Outlook
Work must be completed with quality and accuracy
Strong time management skills; Must be able to handle multiple projects and tasks, and follow through in a timely manner
Demonstrate ability to attract and retain trust and investment customers
Ability to write routine reports and business communications
Ability to effectively present information and respond to questions from customers, employees, and management
Understanding of basic investment and financial concepts
Maintain a general knowledge of trust law, income and estate taxes in investments and insurance products
Competencies:
Adherence to CoreFirst Values:
Respect, Communication, Integrity, Initiative, and Accountability.
Interpersonal Skills:
A significant level of trust is required as this position is exposed to sensitive and confidential information which cannot be shared outside of the Department.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk and listen to customers and other employees.
Travel:
Travel is negligible, primarily local during the business day although some local evening and weekend travel may be expected.
Work Environment:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, copy machines, filing cabinets, and fax machines.
Other:
Applicants must pass a drug screen and background checks
Internal applicants must be meeting the minimum requirements of their current job and submit a cover letter and resume via the employee portal
CoreFirst Employment Practices:
CoreFirst provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
In addition to federal law requirements, CoreFirst Bank & Trust complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
